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ibis Styles London Excel, London

3 stars
272 Victoria Dock RoadLondonEnglandE16 3BYUnited Kingdom, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Good3.6 / 5
  • A pretty standard hotel experience. Good value, breakfast included. Good service - has a…Mar 13, 2016
  • The best place to stay for excel london exhibition center. Only 2 minutes by walk.Feb 29, 2016
647See all 647 Hotels.com reviews
From 1,139 reviewsTripAdvisor Traveller Rating

ibis Styles London Excel, London

Hotel Info: 866-539-8117

from $58
  • Standard Room, 1 Double Bed
  • Standard Suite, Connecting Rooms
  • Studio, 1 Double Bed (Apartment)
  • Standard Studio, 2 Double Beds
  • Standard Room, 2 Single Beds

At a glance

Key facts

Hotel size

  • This hotel has 305 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (1 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • ibis Styles Excel
  • Custom House Hotel London
  • Ibis Styles London Excel England
  • ibis Styles Excel Hotel
  • ibis Styles Excel Hotel London
  • ibis Styles Excel London
  • ibis Styles London
  • ibis Styles London Excel
  • London Excel ibis Styles
  • London ibis Styles Excel
  • Custom Hotel London

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs GBP 12 per day

Rollaway beds are available for an additional charge

Children's club access is available for an extra charge

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Free English breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Coffee/tea in a common area
Working away
  • Conference space size (feet) - 0
  • Conference space size (meters) - 0
Services
  • 24-hour front desk
  • Tours/ticket assistance
Facilities
  • Number of buildings/towers - 1
  • Year Built 2000
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Coffee/tea maker
Sleep well
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Open select days.

Cafe - This café serves breakfast, lunch, and light fare. Open select days.

Pub - This pub serves dinner and light fare. Happy hour is offered. Open daily.

ibis Styles London Excel, London’s small print

Also known as

  • ibis Styles Excel
  • Custom House Hotel London
  • Ibis Styles London Excel England
  • ibis Styles Excel Hotel
  • ibis Styles Excel Hotel London
  • ibis Styles Excel London
  • ibis Styles London
  • ibis Styles London Excel
  • London Excel ibis Styles
  • London ibis Styles Excel
  • Custom Hotel London

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs GBP 12 per day

Rollaway beds are available for an additional charge

Children's club access is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 647 reviews

ibis Styles London Excel, London
Poor1.0 / 5
Worst hotel ever..... really disappointed!!!
We were extremely disappointed with the overall stay in this hotel which we found tobe so different from Ibis Southampton and Birmingham Solihul. This hotel is so bad and should not be included in the Ibis hotel franchise. The rooms to be equivalent to my daughter's student accommodation. The general set up of the room is similar to a student accommodation. The TV is small and there is one plastic chair no table, no wardrobe, no iron in the room, bathroom is pathetic because it's extremely small making it difficult to use, the wall are bare. The worst of it all was that at the time when we arrived to check in and walking down the hallways the cleaners were cleaning the rooms with doors open and all the used towels were piled in a heap in the hallway. My daughter's room overlooked thee laundry room which was not a good site.
1 night family trip
ibis Styles London Excel, London
Excellent4.0 / 5
Great location for excel centre
Good value hotel ideal for excell centre
1 night business trip
ibis Styles London Excel, London
Poor1.0 / 5
Very poor experience
Hotel overbooked due to "glitch". Forced to move to alternative budget 2 star hotel. Staff completely unhelpful. Very unpleasant experience.
1 night business trip
ibis Styles London Excel, London
Outstanding5.0 / 5
A great hotel and great staff
Me and my partner stayed on 24th June 2016 the hotel is very close to transport the staff are very very friendly and went the out of their way to help us late at night and helped to navigate us with directions and the rooms and building are just right and clean and tidy the the breakfast was very nice we will be staying hear again when we come to London and I hope the staff are congratulated on the work they did without great staff you won't get a great hotel and 10 out of 10 recommend this hotel and thanks for a great stay and we will definitely stay hear again 100% well done Mr davison from sheffield
1 night romance trip
ibis Styles London Excel, London
Excellent4.0 / 5
lovely short stay.
it was a lovely hotel, very clean. the staff were very friendly and happy to help with any enquiries I had. would definatly stay here again.
1 night family trip

See all reviews

ibis Styles London Excel, London

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