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1 room, 2 adults

ibis Styles London Excel, London

3-star3 stars
272 Victoria Dock Road, London, England, E16 3BY, United Kingdom

3-star hotel with restaurant, near Excel Exhibition Centre
  • Free continental breakfast and free WiFi
  • Great for familiesThis property has good facilities for families.
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 1,974 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

WiFi
Good internet service
Location
Great location
Vibe
Awesome vibe
Service
Fantastic service

ibis Styles London Excel, London

from $50
  • Room (The Mansion from Home)
  • Room, Connecting Rooms (The Interconnecting Queen)
  • Room (The Queen)
  • Room (The Duet)
  • Room (The Home from Home)

What’s around ibis Styles London Excel, London

Top spots nearby

Recommended by this property

  • O2 Arena (18-minute walk)
  • South Park (4.3 mi / 7 km)
  • Tower of London (4.4 mi / 7.1 km)
  • Sky Garden (4.8 mi / 7.7 km)
  • The Shard (4.9 mi / 7.9 km)
  • London Bridge (4.9 mi / 8 km)
  • London Dungeon (6.3 mi / 10.2 km)
  • Big Ben (6.6 mi / 10.6 km)
  • Buckingham Palace (7.2 mi / 11.6 km)

Getting around

  • London (LCY-London City) - 4 min drive
  • London (LGW-Gatwick) - 54 min drive
  • London West Ham Station - 4 min drive
  • Stratford Station - 7 min drive
  • Forest Gate Station - 7 min drive
  • Custom House for ExCel Station - 1 min walk
  • Prince Regent Station - 6 min walk
  • Royal Victoria Station - 9 min walk

At a glance

Key facts

Hotel size

  • This hotel has 305 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service
  • Coffee/tea in a common area
Working away
  • Meeting rooms
  • Conference space size (feet) - 0
  • Conference space size (meters) - 0
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2000
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Afrikaans
  • English
  • Filipino
  • French
  • Hindi
  • Hungarian
  • Italian
  • Latvian
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Urdu

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.

Cafe - This café serves breakfast, lunch, and light fare. Open select days.

Pub - This pub serves dinner and light fare. Happy hour is offered. Open daily.

ibis Styles London Excel, London’s small print

Also known as

  • ibis Styles Excel
  • Custom House Hotel London
  • Ibis Styles London Excel England
  • ibis Styles London Excel Hotel
  • ibis Styles London Excel Hotel
  • ibis Styles London Excel London
  • ibis Styles London Excel Hotel London
  • ibis Styles Excel Hotel
  • ibis Styles Excel Hotel London
  • ibis Styles Excel London
  • ibis Styles London
  • ibis Styles London Excel
  • London Excel ibis Styles
  • London ibis Styles Excel
  • Custom Hotel London

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs GBP 15.00 per day

Rollaway beds are available for an additional charge

Children's club access is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.0 From 581 reviews

Very Good 8.0
Convenient to Excel, comfy, clean, crap WiFi
Service was great very good staff, breakfast was okay, rooms are comfortable, great location for Excel shows, WiFi was not good very unreliable.
Gabrielle, us5 night business trip
Very Good 8.0
Nice, Comfortable and Convenient
Nice hotel located very close to the Docklands Light Railway which makes getting around London very easy. The breakfast was lovely every morning and the rooms comfortable. Would recommend this hotel 🏨 to anyone.
Matthew, us3 night trip
Fair 4.0
very bad housekeeping.
The WiFi was not working, damaged doors.house keeping very bad. Some times used bedsheets were set back again. No concentration for hygienic standards..
jagath, us3 night trip
Good 6.0
Family room- so so...
Assuming we were put in a room that has not yet been remodeled as it looked nothing like the online pictures. Beds were hard, carpet was stained and furniture was scuffed and tired looking. If you plan to spend the bulk of your time in central London- it cost a fortune to use the light trail/underground and the added fee for the car park was expensive (especially being so far from town). Also, the breakfast buffet was not the greatest... However- the extra space was nice to have- 2 room "mansion" apartment style for our family of 4, and it was at a budget price. Staff and service was EXCELLENT and extremely friendly.
Ellen, us2 night family trip
Very Good 8.0
London getaway
It was a very nice hotel. The only thing is too far from central London.
Rodolfo, us4 night romance trip

ibis Styles London Excel, London

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