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Allure Chocolat by Karisma Hotels & Resorts, Cartagena

3.5 stars3.5 stars
Barrio Getsemani Calle Arsenal No 8B-58CartagenaBolivarColombia, 800-491-6126
Loved by guests
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Outstanding4.6 / 5
Location
Great location
Service
Fantastic service
Pool
Great pool
Breakfast
Tasty breakfast
152See all 152 Hotels.com reviews
From 775 reviewsTripAdvisor Traveller Rating

Allure Chocolat by Karisma Hotels & Resorts, Cartagena

Hotel Info: 866-539-8117

from $128
  • Deluxe Room
  • Luxury Room
  • Luxury Room, Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 33 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-12:30 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • Parents must have child's birth certificate and photo ID *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport drop off (available 24 hours) *

Parking

  • Discounted offsite parking

  • Self parking *

Offsite

  • Area shuttle *

Other information

  • Smoke-free property
  • Resort fee included

Also known as

  • Allure Chocolat
  • Allure Chocolat Cartagena
  • Allure Chocolat Hotel
  • Allure Chocolat Hotel Cartagena
  • Allure Chocolat Karisma Hotels Resorts Hotel Cartagena
  • Allure Chocolat Karisma Hotels Resorts Hotel
  • Allure Chocolat Karisma Hotels Resorts Cartagena
  • Allure Chocolat Karisma Hotels Resorts

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 19 percent city/local tax will be charged
  • Tourism fee: COP 5500 per person, per night
  • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Self parking costs COP 20000 per day

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of COP 45000 per vehicle

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free English breakfast daily
  • 2 bars/lounges
  • 2 poolside bars
  • 2 coffee shops/cafés
  • Restaurant
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • Spa services on site
  • Bicycle rentals nearby
  • Scuba diving nearby
  • Nightclub
Working away
  • 24-hour business center
  • Meeting rooms 2
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2012
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Pillowtop mattress
Things to enjoy
  • Fireplace
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Free newspaper
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Red Knife - This restaurant specializes in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar.

Allure Chocolat by Karisma Hotels & Resorts, Cartagena’s small print

Also known as

  • Allure Chocolat
  • Allure Chocolat Cartagena
  • Allure Chocolat Hotel
  • Allure Chocolat Hotel Cartagena
  • Allure Chocolat Karisma Hotels Resorts Hotel Cartagena
  • Allure Chocolat Karisma Hotels Resorts Hotel
  • Allure Chocolat Karisma Hotels Resorts Cartagena
  • Allure Chocolat Karisma Hotels Resorts

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 19 percent city/local tax will be charged
  • Tourism fee: COP 5500 per person, per night
  • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Self parking costs COP 20000 per day

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of COP 45000 per vehicle

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 152 reviews

Allure Chocolat by Karisma Hotels & Resorts, Cartagena
Outstanding5.0 / 5
Staff was very helpful and accommodating since we had a late flight out of town, but had to check out early in the day. We were able to check bags at the desk, use the public spaces that afternoon and access our luggage as needed.
2 night family trip
Allure Chocolat by Karisma Hotels & Resorts, Cartagena
Outstanding5.0 / 5
Nothing short of amazing!
Where do I start? Our entire experience at Hotel Chocolat was AMAZING! From the second we step foot in the door, we were treated as if we were someone special. Paola, Alfonso and Mariano were the absolute best! They were incredibly kind; always providing the best restaurant and excursion recommendations. They also were always so happy and willing to arrange our reservations for whatever we were looking to do. On top of the friendly service, the hotel itself is beautiful. The rooms are really nice and comfortable-- but the real plus was the stunning view from the rooftop infinity pool terrace/bar. There is also a restaurant inside of the hotel, Red Knife. The breakfast that is included was very good here. We also ate dinner here one night and enjoyed everything we got. But again, it was the service that truly made the experience. Orlando and Carlos were the best! My husband and I were so sad to leave Cartagena and this hotel. We truly cannot say enough good things about our stay. We will for sure be returning to Cartagena soon, and will definitely be staying at Hotel Chocolat again!
3 night romance trip
Allure Chocolat by Karisma Hotels & Resorts, Cartagena
Good3.0 / 5
Hotel under construction and service inconsistent
First of all the hotel is under construction. Not fun waking up to hammers and drills EVERY morning at 7:45 a.m. . NO spa service so at this time is should not even be advertised. I booked a room for me and my 25 year old daughter requesting the two queen beds that is advertised only to be told after checking into a room with a king that queen bed rooms are not available. They did offer to split the King into twins. But that is NOT what is advertised. I felt badly for being upset about this only to observe over the next few days there other people had that the same complaint. I had a 4 night stay and only 2 of the nights had "turn down service" the other two nights no towel replenishment or any service what so ever! Service was very inconsistent. I would not have booked this hotel if I had known that they were under renovations. Staff was very pleasant and accommodating at both the front desk and the restaurant.
4 night family trip
Allure Chocolat by Karisma Hotels & Resorts, Cartagena
Outstanding5.0 / 5
The front desk staff was simply amazing. Went above and beyond in ensuring our staff was well.
1 night trip with friends
Allure Chocolat by Karisma Hotels & Resorts, Cartagena
Good3.0 / 5
Under Construction !
was expecting really good things from this hotel BUT hallways and POOL area and rooftop overlook area ALL outnof service and under construction i was very very dissapointed and asked to be relocated to another hotel the armeria real which was not as new but NO construction
2 night trip with friends

See all reviews

Allure Chocolat by Karisma Hotels & Resorts, Cartagena

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