6/10 Good
Feb 27, 2023
Historic building let down by poor maintenance
Stayed at Eliza House on Friday night last week.
Its a 3 storey hotel in a terrace of grand Victorian buildings 2 min from Haymarket railway station.
First impressions not great. Dead/ rotting plants in plastics baskets on floor outside front door. Unpleasant musty smells in foyer, scruffy reception desk/back office.
However bones of the building are good, nice tartan carpets, high ceilings.
My ground floor room was at back, was quiet, view of grassy wasteland.
Very comfy bed within a brass 4 poster frame.
Shower was super powerful.
However the TV not plugged hence a cable search round the back of a curtain. The TV aerial was so frayed I expected sparks when i touched it.
The next morning the TV went on mute and refused to put sound back on.
The bathroom suite was dark brown toilet, cream toilet seat, pink bath and dark brown wash basis all from about 1975.
Room was cold and I tried and failed to get the heater to work.
The bathroom ceiling spot lights were not actually attached to the ceiling so dangled from their electrical power cables.
I slept well and the room was pretty clean.
Good location for pubs/ restaurants.
I gave the continental breakfast a miss.
OK its a cheap place to stay but these basic maintenance issues should be fixed.
With so many cheap clean 3 star chain hotels there is no excuse as a 30 second check on all electrical equipt would have identified the issues.
I advised the reception staff of the faults
keven
keven, 1-night trip
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