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Eliza House

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Free WiFi
Free WiFi

Overview of Eliza House

Eliza House

3.0 star property
3-star hotel, convenient to Princes Street

6.4/10 Good

599 verified guest reviews

Property highlights

  • Free WiFi
  • Pet friendly
  • Non-smoking
  • 24/7 front desk
The price is $73
Price available on 3/22/2023
14-16 Grosvenor Street, Haymarket, Edinburgh, Scotland, EH12 5EG

Guests rated this location 8.0/10 - Very Good

Main amenities
  • 24-hour front desk
  • Daily housekeeping
  • Front-desk safe
  • Multilingual staff

Room options

About this area

What's nearby

  • In Haymarket
  • Princes Street - 9 min walk
  • Royal Mile - 20 min walk
  • Edinburgh Castle - 22 min walk
  • Murrayfield Stadium - 22 min walk
  • University of Edinburgh - 22 min walk
  • Princes Street Gardens - 6 min drive
  • George Street - 6 min drive
  • Grassmarket - 6 min drive
  • St. Andrew Square - 10 min drive
  • St. Giles' Cathedral - 10 min drive

Getting around

  • Edinburgh Airport (EDI) - 25 min drive
  • Edinburgh Haymarket Station - 3 min walk
  • Edinburgh Waverley Station - 26 min walk
  • Edinburgh (ZXE-Edinburgh Waverly Train Station) - 26 min walk
  • Haymarket Tram Station - 4 min walk
  • Princes Street Tram Stop - 17 min walk
  • Murrayfield Stadium Tram Stop - 22 min walk


  • Malone’s - 3 min walk
  • The Palmerston - 3 min walk
  • Platform 5 - 2 min walk
  • Nomad Cafe - 4 min walk
  • The Haymarket Bar - 2 min walk

About this property

Eliza House

When you stay at Eliza House, you'll be within a 10-minute drive of Edinburgh Castle and Edinburgh Zoo. Also, this hotel is 0.5 mi (0.8 km) from Princes Street and 1 mi (1.6 km) from Royal Mile. The property is just a short walk to public transportation: Haymarket Tram Station is 4 minutes away.


English, German, Hindi, Slovenian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 21 rooms


  • Check-in time from 3:00 PM - 11:30 PM
  • Minimum check-in age: 20
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from midnight - midnight
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20


  • Pets stay free (dogs only, 1 per room)
  • Service animals welcome
  • Restrictions apply*


  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)


  • No onsite parking

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities


  • 24-hour front desk
  • Multilingual staff


  • Safe-deposit box at front desk


  • English
  • German
  • Hindi
  • Slovenian
  • Spanish

Room amenities

Stay connected

  • Free WiFi (speed of 25+ Mbps)


  • Daily housekeeping

Fees & policies

Hygiene & cleanliness

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.


<p>This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. </p><p>This property does not have elevators. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Ritz Edinburgh
Ritz Hotel Edinburgh
Ritz Hotel Edinburgh
Ritz Edinburgh
Hotel Ritz Hotel Edinburgh
Edinburgh Ritz Hotel Hotel
Hotel Ritz Hotel
Ritz Hotel
Eliza House Hotel
Eliza House Edinburgh
Eliza House Hotel Edinburgh

Frequently asked questions

Does Eliza House offer free cancellation for a full refund?
Yes, Eliza House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Eliza House?
As of Mar 21, 2023, prices found for a 1-night stay for 2 adults at Eliza House on Mar 22, 2023 start from $73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Eliza House?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Eliza House?
Yes, dogs stay free, with a limit of 1 per room.
Is parking offered on site at Eliza House?
Sorry, there's no onsite parking at Eliza House.
What are the check-in and check-out times at Eliza House?
You can check in from 3:00 PM - 11:30 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Eliza House and nearby?
Recommended spots to visit include Princes Street (9-min walk) and George Street (13-min walk), along with Grassmarket (0.9 mi) and Royal Mile (1 mi).
What's the area around Eliza House like?
Eliza House is a short 4-minute walk from Haymarket Tram Station and 20 minutes' walk from Royal Mile.







Staff & service




Property conditions & facilities




6/10 Good

Historic building let down by poor maintenance
Stayed at Eliza House on Friday night last week. Its a 3 storey hotel in a terrace of grand Victorian buildings 2 min from Haymarket railway station. First impressions not great. Dead/ rotting plants in plastics baskets on floor outside front door. Unpleasant musty smells in foyer, scruffy reception desk/back office. However bones of the building are good, nice tartan carpets, high ceilings. My ground floor room was at back, was quiet, view of grassy wasteland. Very comfy bed within a brass 4 poster frame. Shower was super powerful. However the TV not plugged hence a cable search round the back of a curtain. The TV aerial was so frayed I expected sparks when i touched it. The next morning the TV went on mute and refused to put sound back on. The bathroom suite was dark brown toilet, cream toilet seat, pink bath and dark brown wash basis all from about 1975. Room was cold and I tried and failed to get the heater to work. The bathroom ceiling spot lights were not actually attached to the ceiling so dangled from their electrical power cables. I slept well and the room was pretty clean. Good location for pubs/ restaurants. I gave the continental breakfast a miss. OK its a cheap place to stay but these basic maintenance issues should be fixed. With so many cheap clean 3 star chain hotels there is no excuse as a 30 second check on all electrical equipt would have identified the issues. I advised the reception staff of the faults
keven, 1-night trip
Verified guest review

10/10 Exceptional

nicole, 2-night trip
Verified guest review

8/10 Very Good

No lift
Hotel was good but gor 3 OAPs visiting friends being on anupper floor with no lift was a bit of a problem. The man on reception helped with our cases but westill had to get ourselves up there. I will know to ask for roms on ground floor if I go there again.
Dennis, 2-night trip with friends
Verified guest review

8/10 Very Good

1-night trip
Verified guest review

8/10 Very Good

Terence, 2-night trip
Verified guest review

10/10 Exceptional

Konstantinos, 1-night trip
Verified guest review

2/10 Poor

A very dissappointed couple.
There was a nauseating smell on the staircase outside our room which i can still smell and been home since sun morning. Heater in bedroom was filthy. Furniture all marked. Carpet needing good clean in room. Only 1 lamp at side of bed. Tv was on dressing table at side of bed so we both had soar necks trting to watch it. No ventilation. Old tatty net curtains on windows. Noisy cistern. Renovations goin on all round the hotel. Noisy evry day. Wasnt made aware of this when booked. Ceiling up top of staircase all crumbling. I wonder when this hotel was last inspected. Have stayed in 3 star before . Nothing as bad as this. Well overpriced. Not sure how they have gotten on a holiday accomodation website. The 2 guys that were on reception were pleasant. Didnt compain to them as didnt think they were the owners. Unfortunately couldn't leave as payment was non refundable. Very upset about the whole experience.
Patricia, 3-night trip
Verified guest review

10/10 Exceptional

Lovely friendly hotel, very clean
Lovely, friendly hotel, very clean, comfortable rooms with unique decoration at a reasonable price.Complimentary snack breakfast was a great addition. Very satisfied. Would recommend.
julie, 2-night family trip
Verified guest review

6/10 Good

Edinburgh “budget” stay
The hotel is a budget hotel requiring some cosmetic improvement but you do get what you pay for! There is a unusual smell throughout the entrance noting it’s a very old building avoid if you have allergies there’s a very strong animal smell as you enter the property. Our room didn’t smell too bad! Shower water pressure is great and the temperature is hot. Breakfast is pre packed goodies and a hot drinks machine ideal!
2-night trip
Verified guest review

10/10 Exceptional

Miss, 1-night trip
Verified guest review