7 Days Premium Kuta Bali, Kuta

First walked in, blinds didn't work and staff member just said sorry; I reported ants all over the table and that safety box was latched open (thus could not program code or be used at all), when I returned to the room the table was then covered in dead ants that must have just been sprayed and left and safety box still not fixed (forgot to mention the lovely lipstick stain on coffee mug when I tried to make coffee in the room). Because the safe was never fixed I couldn't use it and eventually found a bit of money missing which the manager said was investigated but no conclusion. Though they did try to replace amount, in rupiah not the usd which I had and purposely keep for safety while traveling abroad, it was already a lost cause with this place. (This was the only day I had left anything valuable in room like cash. I had it in a purse, inside a backpack covered in a spot that would not have needed any attention, when I got back later that afternoon the purse had clearly been shifted). The manager said they'd had a staff briefing on better practice and they offered a ride to airport. However, when it was 15 minutes past the time they said the driver would leave, when I inquired at front desk no one knew where driver was and staff started laughing. There are hundreds of comparably priced options in this area - check those out first!

Good Hotel, but a lot of standing water on the floor, not bad for breakfast, but not to much choice.

Hotel it was OK but front staff never pay attention just play cell phone no greeting nothing and night before I leave I just remind front staff could u please wake up call coz we need to go airport early but no one call us lucky we make alam by ourself too and towel in our room it to old and black no one change toothbrush look like nobody care

Is was pleasant stay at Sun Royal. The rooms are clean and service is very good. Hotel staff is very friendly and co-operative. The only suggestion is that the room could have been slightly bigger. Overall experience is very good and I would recommend this hotel to others for budget stay in Bali.