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Palace on Step, Varanasi

2.5 stars
Rana Mahal Ghat, Banagali TolaNear Godowlia, VaranasiUttar Pradesh221001India, 800-491-6126
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Good3.0 / 5
Location
Great location
Service
Fantastic service
Value
Value for money could be better
Cleanliness
Could use a good cleaning
27See all 27 Hotels.com reviews
From 387 reviewsTripAdvisor Traveller Rating

Palace on Step, Varanasi

Hotel Info: 866-539-8117

from $22
  • SUITE(RV)
  • MAHARAJA(RV)
  • HERITAGE (RV)
  • Standard Room (Non Air Conditioning)
  • Standard Room (Non Air Conditioning)
  • Standard Room (Non Air Conditioning)
  • Standard Room (Non Air Conditioning)
  • Standard Room (Non Air Conditioning)
  • Heritage (RV)
  • Standard Room (Non Air Conditioning)
  • Standard Room (Non Air Conditioning)
  • Standard Room (Non Air Conditioning)

At a glance

Key facts

Hotel size

  • This hotel has 34 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at noon
  • Check-out time is noon
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • No pets or service animals allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Also known as

  • Palace Step
  • Palace Step Hotel
  • Palace Step Hotel Varanasi
  • Palace Step Varanasi
  • Palace On Steps Hotel Varanasi
  • Palace On Stepss Varanasi

Optional extras

Breakfast is offered for an extra charge of INR 200 per person (approximately)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • 24-hour room service
Working away
  • Business center
Services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities

In the room

Freshen up
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping

Special features

Dining

Sunrise - This restaurant specializes in Indian cuisine.

Awards and affiliations

  • The property is a member of Heritage Hotels of India.

Palace on Step, Varanasi’s small print

Also known as

  • Palace Step
  • Palace Step Hotel
  • Palace Step Hotel Varanasi
  • Palace Step Varanasi
  • Palace On Steps Hotel Varanasi
  • Palace On Stepss Varanasi

Optional extras

Breakfast is offered for an extra charge of INR 200 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.0 /5 from 27 reviews

Palace on Step, Varanasi
Good3.0 / 5
Location is key
About the only thing going for "Palace on the Steps" is its location... Mind you, rest of the places also don't look too good, so that's what you get for the price...
2 night trip
Palace on Step, Varanasi
Good3.0 / 5
Great Location & Service, But Entirely Run Down!
They MUST put some money back into making the rooms decent and comfortable and clean. Location simply cannot be EVERYTHING!
1 night trip
Palace on Step, Varanasi
Fair2.0 / 5
Interesting experience
Let's be clear, this place is definitely not a palace. It is a set of concrete rooms. We booked and received what was, absolutely, a basic room. Very basic in fact. Shabby with small beds and a small attached shower / wc room. The floor was spotless to be fair and had been disinfected just before we got there. But the paintwork in the room needed cleaning. The bathroom mould needed a ton of bleach. The room was bland and had no proper window as it was an internal room. I imagine some of the rooms are better and have great views as the establishment is literally on the bank of the Ganges. This is it's strongest point. It is in a great location. Easy to get anywhere in town or on the river on foot in a couple of minutes. Dreamlike architecture nearby. A little haunting actually. The guys that work there are friendly. We found one of them, Deepak I think, particularly nice. There is a rooftop canteen surrounded by a cage to keep the monkeys out. One disturbing thing is that access to the area from the river end of town is up a very steep set of stairs which is covered and also unlit. In the daytime it is simply dark and people sleep on the steps. At night it is black and full of dogs
2 night romance trip
Palace on Step, Varanasi
Fair2.0 / 5
shoddy beds, few rude staff
Location: great because it's on riverside. Terrible because you have to walk at least 1.5 km through narrow confusing and hopelessly dirty lanes to reach there as no transport is allowed. Service : Some staff were rude. Most of them were illiterate villagers.Esp rude to East Asian foreigners. Food quality was pathetic as the kitchen staff were not at all trained. Kitchen was very dirty. I didn't feel like eating out of the plates and glasses they served in. YET, I can say that the city that Varanasi is, this hotel would still qualify as a better one.
2 night trip

See all reviews

Palace on Step, Varanasi

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