Guests
All properties in Kutchan, Hokkaido Prefecture, Japan

Chalet Ivy Hirafu

Kutchan ski-in/ski-out hotel with free ski shuttle and ski storage

  • Free English breakfast, free WiFi, and free parking
From
$133

Image gallery

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Panoramic Penthouse, 4 Bedrooms with Omakase Dinner Course at Snow Castle - Guest Room. Image 1 of 57
1 / 57Panoramic Penthouse, 4 Bedrooms with Omakase Dinner Course at Snow Castle - Guest Room
188-19 Aza Yamada, Kutchan, 044-0081, Hokkaido, Japan
9.6.Exceptional.
  • We loved the location, nice staff, the Onsen was delightful and breakfast was good.

    Feb 19, 2020

  • Love the 24 hr onsen, room is clean and big. Walkable to dot base, but you would need to…

    Feb 1, 2020

See all 137 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 72 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Dining options
Quiet
  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 78 guestrooms
  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurant and bar/lounge
  • Hot springs
  • Free ski shuttle

For families

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

What’s around

  • Niseko-Shakotan-Otarukaigan Quasi-National Park - 1 min walk
  • Niseko Mountain Resort Grand Hirafu - 1 min walk
  • Shikotsu-Toya National Park - 2.5 mi / 4 km
  • Annupuri - 2.7 mi / 4.3 km
  • Niseko Takahashi Dairy Farm - 3.8 mi / 6.1 km
  • Lake Hangetsu Nature Park - 4.2 mi / 6.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room - Courtyard
  • Superior Room - Hirafu View
  • Superior Room - Mt. Yotei View
  • Deluxe Room - Village View
  • One Bedroom Suite - Mt. Yotei View
  • Deluxe Suite - Courtyard
  • Deluxe Onsen Suite - Courtyard
  • Deluxe Onsen Suite - Hirafu View
  • Grand Deluxe Suite - Hirafu View
  • Grand Deluxe Onsen Suite - Mt. Yotei View (2-Bedroom Suite)
  • Panoramic Penthouse, 4 Bedrooms

Location

188-19 Aza Yamada, Kutchan, 044-0081, Hokkaido, Japan
  • Niseko-Shakotan-Otarukaigan Quasi-National Park - 1 min walk
  • Niseko Mountain Resort Grand Hirafu - 1 min walk
  • Shikotsu-Toya National Park - 2.5 mi / 4 km

What’s around

Landmarks

  • Niseko-Shakotan-Otarukaigan Quasi-National Park - 1 min walk
  • Niseko Mountain Resort Grand Hirafu - 1 min walk
  • Shikotsu-Toya National Park - 2.5 mi / 4 km
  • Annupuri - 2.7 mi / 4.3 km
  • Niseko Takahashi Dairy Farm - 3.8 mi / 6.1 km
  • Lake Hangetsu Nature Park - 4.2 mi / 6.7 km
  • Kutchancho Asahigaoka Ski Area - 4.5 mi / 7.2 km
  • Niseko Village - 4.8 mi / 7.7 km
  • Kaributo - 6 mi / 9.6 km
  • Niseko Annupuri Gondola - 6.6 mi / 10.6 km
  • Kanro-sui - 6.7 mi / 10.9 km

Getting around

  • New Chitose Airport (CTS) - 103 min drive
  • Kutchan Station - 9 min drive
  • Niseko Station - 10 min drive
  • Free train station pick-up
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free train station drop-off
  • Free ski shuttle

At a glance

Hotel size

  • This hotel has 78 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle during limited hours*
  • Free train station shuttle*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking
  • Free offsite parking nearby
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Free English breakfast daily
  • Restaurant
  • Bar/lounge

Things to do

  • Ski lessons on site
  • Ski equipment rentals on site
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 2
  • Year Built - 2012
  • Elevator
  • Designated smoking areas
  • Garden
  • Terrace
  • Fireplace in lobby

Accessibility

  • Braille or raised signage
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Handrails in stairways
  • Wheelchairs available on site

Languages Spoken

  • Chinese
  • English
  • Japanese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Things to enjoy

  • In-room massage available
  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels
  • DVD player

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

Dining

HirafuZaka - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.

Apres Lounge - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

Ski

  • Ski-in/ski-out access
  • Ski passes available
  • Free ski shuttle
  • Ski storage
  • Ski lessons on site
  • Ski equipment rentals on site
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Recreation

On Site

  • Ski lessons on site
  • Ski equipment rentals on site

Nearby

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children and extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for JPY 9950 per night
  • Babysitting/childcare is available for an extra charge

ParkingPay at property

  • Parking height restrictions apply

Pool, spa, and gym (if applicable)Pay at property

  • Reservations are required for massage services, spa treatments, and private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

Also known as

  • Chalet Ivy
  • Chalet Ivy
  • Chalet Ivy Hirafu Hotel
  • Chalet Ivy Hirafu Kutchan
  • Chalet Ivy Hirafu Hotel Kutchan
  • Chalet Ivy Hotel
  • Chalet Ivy Hotel Kutchan
  • Chalet Ivy Kutchan
  • Chalet Ivy a Niseko Hotel Japan/Hokkaido - Kutchan-Cho
  • Chalet Ivy Japan/Hokkaido - Kutchan-Cho

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Chalet Ivy Hirafu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
  • Yes, there's an onsite restaurant that offers Japanese cuisine. Nearby restaurants include Musu (4-min walk), The Alpinist Restaurant (4-min walk), and Niseko Base Snowsports (4-min walk).
  • Yes, an airport shuttle is available.
  • Have fun with onsite winter activities like skiing. Additional recreation onsite includes hot springs. Enjoy amenities like a 24-hour fitness center, spa services, and a garden.
9.6.Exceptional.
  • 10.0.Exceptional

    The on-site onsen is awesome! Breakfast buffet is plentiful and delicious!

    1 night trip with friends, Jan 24, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Domo Arigato Chalet Ivy and a hui hou

    What a beautiful location, nestled right at the base of Grand Hirafu with amazing views morning noon or night. Easy 5 minute walk up the hill to the lifts or a quick shuttle ride from the hotel to the lifts or Hirafu base gondola. Convenient ski concierge for quick in and out with a ski locker. Staff was very friendly and helpful and willing to make restaurant reservations. Best to call ahead to arrange airport transportation (our shuttle request got lost in somewhere in the interweb and we had to scramble the day of our arrival to arrange a taxi from the airport. Which wasn't too expensive either, but the bus is quick and easy). Onsen and Private Onsen available and both were amazing. Great masseuse as well. And the best fully loaded breakfast you can ask for. Overall, I would definitely stay here again and will do so in the near future. Niseko and the Japowpow are already calling me back. Domo arigato Chalet Ivy

    Sean, 4 night family trip, Jan 17, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Niseko Dec 2019

    Excellent hotel: modern, clean, great breakfast, great location, real spring onsen plus free shuttle service to ski lifts and bus drop off. Room also very roomy with kitchen etc. highly recommendable hotel.

    Wolfram O, 5 night family trip, Dec 17, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Location plus!

    Loved the hotel and the location....this place is perfect!

    bernie, 5 night family trip, Dec 16, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Niseko week!

    Great place, we will be back soon.

    DANIEL, 3 night family trip, Jul 12, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    We were the only guests at the hotel during our stay..it's a little bit lonely but the facilities were good and cleanliness is uncomplainable

    Chung Yu, 1 night family trip, Apr 23, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    great location and the staff was great. Only negative, dont go to niseko after 4/7 because the snow is mostly melted and all the restaurants are closed for the season. We had the only option to eat at the hotel which was okay.

    kevinsurfer, 2 night romance trip, Apr 13, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location near Mt Hirafu. Ski rental/consierge on site, spa and Onsen on site, great restaurants and amazing bar and bar tender who knows everything about Japanese whiskey and makes great cocktails! Shuttle that runs to the ski mountain every 15 minutes.

    JohnT, 4 night trip, Mar 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The property is in excellent condition with contemporary style which we like. The staff are all very friendly. The free shuttle to dot base and gondola is a big plus. Breakfast is very good with many options. Everything at Chalet Ivy is excellent and we will definitely stay there again next time.

    6 night family trip, Mar 17, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Overall the hotel has the potential to be a great hotel. Good location, good amenities, and eager staff. That said there is clearly a critical issue with management / ownership. Staff are not empowered and are clearly misguided. They are focused on things like charging for plastic key cards but don’t have the tools (and have been denied!) like a door stop to deliver luggage. Concierge was asked to book a table and we received an email saying ok no problem it’s done - only to mean they emailed the restaurant to ask - and we were then not notified the restaurant said they had no availability. The lobby bar almost made it awkward to order a drink. In short - staff tries very hard to accommodate but the underlying poor management holds them back and the result is an overall bad experience.

    1 night trip with friends, Feb 25, 2019

    Verified Expedia guest review

See all 137 reviews