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Ascotia off Queen

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Executive Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets
1 bedroom, iron/ironing board, free WiFi, bed sheets
Executive Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Executive Room | View from room
1 bedroom, iron/ironing board, free WiFi, bed sheets

Overview of Ascotia off Queen

Ascotia off Queen

3.0 star property
City centre hotel in Auckland

7.0/10 Good

1,022 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
3 Scotia Place, Auckland, 1010

Room options

About this area

What's nearby

  • In Auckland Central Business District
  • Sky Tower - 8 min drive
  • Auckland Ferry Terminal - 10 min drive

Getting around

  • Auckland (AKL-Auckland Intl.) - 26 min drive
  • Auckland Mt Eden Station - 19 min walk
  • Auckland Britomart Station - 20 min walk
  • Auckland Grafton Station - 21 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Bestie - 3 min walk
  • Ken Yakitori Bar - 3 min walk
  • Alleluya - 3 min walk
  • Da Vinci's - 3 min walk
  • Le Garde Manger - 3 min walk

About this property

Ascotia off Queen

Ascotia off Queen offers an airport shuttle (available 24 hours) for NZD 30 per person one-way. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails, kayaking and segway hire/tours. Fellow travellers say good things about the helpful staff and location.

Languages

Chinese (Mandarin), English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Contactless check-out
This information is provided by our partners.

At a glance

Hotel size

  • 82 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 2 PM until 11:00 PM
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Secured on-site self-parking (NZD 35 per night)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–9:30 AM
  • Water dispenser

What to do

  • Bike tour information
  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Windsurfing nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1996
  • Safe-deposit box at front desk
  • Television in common areas
  • Bike parking

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Filipino

Room amenities

Be entertained

  • 32-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Refundable deposits

  • Deposit: NZD 250.00 per stay
  • Breakage deposit: NZD 250.00 per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately NZD 18.00 per person
  • Airport shuttle service is offered for an extra charge of NZD 30 per person (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2.5 per cent

Children & extra beds

  • Cots/infant beds are available for NZD 25 per night
  • Rollaway beds are available for NZD 35 per night
  • Airport shuttle for children between the ages of 7 and 14 costs NZD 30 (one-way)
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Parking

  • Secured self-parking costs NZD 35 per night
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

<p>Noise-free guestrooms cannot be guaranteed.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.</p><p>On-site parties or group events are strictly prohibited.</p> <p>Guests can rest easy knowing that there's a smoke detector and window guards on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p>
This property provides 1 GB of wireless Internet usage. Fees apply for additional usage.

Also known as

Ascotia
Ascotia off Queen
Ascotia off Queen Auckland
Ascotia off Queen Hotel
Ascotia off Queen Hotel Auckland
Ascotia Off Queen Auckland, New Zealand
Ascotia off Queen Hotel
Ascotia off Queen Auckland
Ascotia off Queen Hotel Auckland

Frequently asked questions

Does Ascotia off Queen offer free cancellation for a full refund?
Yes, Ascotia off Queen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Ascotia off Queen?
As of 9 Feb 2023, prices found for a 1-night stay for 2 adults at Ascotia off Queen on 26 Feb 2023 start from $84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Ascotia off Queen?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Are pets allowed at Ascotia off Queen?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Ascotia off Queen?
Yes. Self-parking costs NZD 35 per night. Parking spaces may be limited.
Is an airport shuttle service offered by Ascotia off Queen?
Yes, an airport shuttle is available. The charge is NZD 30 per person one-way.
What are the check-in and check-out times at Ascotia off Queen?
You can check in from 2 PM - 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an on-site casino at Ascotia off Queen?
No, this hotel doesn't have a casino, but SkyCity Casino (14-min walk) is nearby.
What is there to do at Ascotia off Queen and nearby?
Have fun with nearby activities such as cycling, boat tours and fishing. Additional recreation nearby includes casino gaming, ecotours and segway hire.
Are there restaurants at or near Ascotia off Queen?
Yes. Nearby restaurants include Da Vinci's (3-min walk), Le Garde Manger (3-min walk) and Revel Cafe (3-min walk).
What's the area around Ascotia off Queen like?
Ascotia off Queen is in Auckland Central Business District, a short 4-minute walk from University of Auckland and 13 minutes' walk from Sky Tower. Travellers say that the area is walkable and good for shopping.

Reviews

7.0

Good

7.7/10

Cleanliness

7.8/10

Staff & service

6.7/10

Amenities

6.7/10

Property conditions & facilities

6.9/10

Eco-friendliness

Reviews

4/10 Fair

Craig, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Felicity, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Felicity, 1-night trip
Verified Hotels.com guest review

6/10 Good

Bruno, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice guy in reception and they gave me my room request. Rooms are comfortable and clean . Thanks guys
sandy, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Stay elsewhere
Our queen suite was the smallest hotel room we have ever stayed in. Bed was fine but no other furniture such as place for cases, no chair or bench of any sort - probably because there as just no room for such normal items. Room was tired, paint as lifting in places, carpet damaged at door. Nothing like the advertisement which we looked at when making our booking.The offer included breakfast which turned out to be a continental meal at the nicer hotel next door. The advert asked us to contact the hotel for the shuttle from AKL. We were told to see Supershuttle who looked after us at a lower price that the hotel complementary offer. The only positives were the comfortable bed and the friendly staff.
Campbell, 1-night trip
Verified Hotels.com guest review

6/10 Good

Great view of the Sky Tower from the room. WiFi is patchy. Room was ok but nothing spectacular
2-night trip
Verified Hotels.com guest review

2/10 Poor

Messiah, 1-night trip
Verified Hotels.com guest review

2/10 Poor

1/10 would not recommend.
Unfortunately I’d have to say that this is one of the worst places I have stayed in Auckland. I may have just struck bad luck but firstly, I had to wait 10 minutes for someone to come to the front desk to check me in. Secondly, I booked and paid for a king room and I was put in a queen room which is significantly smaller with no view. They then were unable to move me to the correct room as there were none available. Next, I got back to the room late from a work function to find the air conditioning unit had leaked water all over my suitcase and drenched my clothes. I went to the front desk and the staff moved me to another room however this room had 2x single beds. Now given it was late and I was tired I just accepted my fate and went to sleep. However, based on the sequence of events I would never stay here again. No proper compensation was offered (except a free breakfast for mucking up my room type which I did not accept). Pay a bit more and stay somewhere else.
George, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Frank, 1-night trip
Verified Hotels.com guest review