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aha Urban Park Hotel & Spa, Umhlanga

3 starsQuality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
60 Meridian DriveUmhlangaKwaZulu-Natal4001South Africa
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Excellent4.0 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Beach
Beach is not so nice
63See all 63 Hotels.com reviews
From 220 reviewsTripAdvisor Traveller Rating

aha Urban Park Hotel & Spa, Umhlanga

from $60
  • Studio (Room)
  • Standard Apartment, 1 Double or 2 Single Beds
  • Apartment, 1 Bedroom
  • Apartment, 2 Bedrooms

At a glance

Key facts

Hotel size

  • This hotel has 92 rooms

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 10 AM
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Offsite

  • Free area shuttle within 5 km

  • Free shopping center shuttle

Other information

  • Smoke-free property

Also known as

  • Cities Hotel
  • Urban Park Three Cities
  • aha Urban Park Hotel
  • aha Hotel
  • aha Urban Park
  • Cities Three
  • Three Cities
  • Three Cities Hotel
  • Three Cities Urban Park
  • Three Cities Urban Park Hotel
  • Three Cities Urban Park Hotel Umhlanga
  • Three Cities Urban Park Umhlanga
  • Urban Park Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • 1 percent tourism fee will be charged

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of ZAR 300-350 per room (roundtrip)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Steam room
Working away
  • 24-hour business center
  • Meeting rooms 2
  • Conference center
Services
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Year Built 2012
  • Elevator/lift
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Things to enjoy
  • Individually decorated
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aqua Spa. Services include massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a spa tub.

Dining

Cosmopolitan - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

aha Urban Park Hotel & Spa, Umhlanga’s small print

Also known as

  • Cities Hotel
  • Urban Park Three Cities
  • aha Urban Park Hotel
  • aha Hotel
  • aha Urban Park
  • Cities Three
  • Three Cities
  • Three Cities Hotel
  • Three Cities Urban Park
  • Three Cities Urban Park Hotel
  • Three Cities Urban Park Hotel Umhlanga
  • Three Cities Urban Park Umhlanga
  • Urban Park Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • 1 percent tourism fee will be charged

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of ZAR 300-350 per room (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 63 reviews

aha Urban Park Hotel & Spa, Umhlanga
Excellent4.0 / 5
good location
good, worth the money
1 night trip
aha Urban Park Hotel & Spa, Umhlanga
Poor1.0 / 5
Dissatisfied Customer
After reviewing the pictures on the website, I figured that this would be a great place to stay at. However, it was not so. After arriving with my wife and baby, I was given the wrong room. A few hours later, I was given another room. When we got into our new room, the air con did not work. I immediately notified the front desk. Long story short, we were told a part had been ordered and it would be fixed ASAP. But, up until we left, it was a no go. I checked with them for 3 days straight, and every time the front desk assistant would ask me why were not given another room as he requested. Then, to top things of, whoever designed this hotel did not go a good job with the shower/tub combination. Water from the show flows over the tub onto the floor and wall. I have pictures to prove it. I'm still waiting to hear back from the manager, Sally:(.
4 night trip
aha Urban Park Hotel & Spa, Umhlanga
Excellent4.0 / 5
Staff was friendly and accomadating allowed a one hour later checkout. Breakfast was very limited. The hotel has a indoor pool but not tempreture controlled so very cold. The hotel offers free wifi but it was not available during my stay was informed by reception they dont have the access vouchers. The room was moderately clean but not perfectly eg. found alot of ants around. Tap in shower did not work as supposed to. Design of basin not user friendly.Overall it is correctly rated at 3 stars but overpriced comperatively.
3 night family trip
aha Urban Park Hotel & Spa, Umhlanga
Outstanding5.0 / 5
Great Family hotel
This was our 1st trip with our little baby girl and finding a hotel that provided a kitchenette proved to be a mission.I am so glad that we chose Ah Urban hotel. The room exceeded my expectation and the kitchen had relatively new appliances , even boasted a SMEG stove top and oven. The location was perfect and central . The added bonus was the complimentary breakfast which had a different menu each day. All the food was divine , we enjoyed it so much that we chose to host friends at the hotel restaurant instead of driving to surrounding places such as Gateway. The dinners were divine -a must is the mutton bunny and the spicy chicken burger. I would add perhaps more veg options . Hopefully next time we will get a chance to enjoy the spa and pool .
4 night family trip
aha Urban Park Hotel & Spa, Umhlanga
Excellent4.0 / 5
Modern clean efficient.
Lovely one bed appartment, spotless, modern, all conveniences, convenient location to shops and business areas,
4 night business trip

See all reviews

aha Urban Park Hotel & Spa, Umhlanga

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