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Mandarin Oriental Guangzhou, Guangzhou

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
389 Tianhe RoadTianhe District, GuangzhouGuangdong510620China

Luxury hotel in Tianhe with 3 restaurants, 2 bars/lounges
  • Free parking
Exceptional9.4
Service
Fantastic service
Food
Delicious food
Room
Great room
Value for money
Fairly good value for money
78See all 78 Hotels.com reviews
From 843 reviewsTripAdvisor Traveller Rating

Mandarin Oriental Guangzhou, Guangzhou

from $253
  • Club Deluxe, Room, 1 King Bed
  • Club Deluxe, Twin Room
  • Mandarin, Club Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Twin Room
  • Mandarin, Room, 1 King Bed
  • Executive Suite, 1 King Bed
  • Premier Suite, 1 King Bed
  • Executive Suite, 1 King Bed (Club)
  • Premier Suite, 1 King Bed (Club)

At a glance

Key facts

Hotel size

  • This hotel has 263 rooms

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out
There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs and cats only) *

  • 1 per room (up to 4.5 kg)

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Transfers

  • Free train station pickup *

Parking

  • Free self parking
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Pool sun loungers
  • Health club
  • Steam room
Working away
  • Business center
  • Meeting rooms 5
  • Conference space size (feet) - 18722
  • Conference space size (meters) - 1740
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 46-inch LCD TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The Spa at MO has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

Dining

Jiang by Chef Fei - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Ebony - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

The Taikoo Lounge - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

The Mandarin Cake Shop - This delicatessen specializes in international cuisine and serves light fare only. Open daily.

The Loft - This bar specializes in international cuisine. Open daily.

Awards and affiliations

  • Mandarin Oriental Guangzhou is listed in the 2015 Condé Nast Traveler Gold List of the world's best places to stay.

Mandarin Oriental Guangzhou, Guangzhou’s small print

Also known as

  • Guangzhou Mandarin Oriental
  • Mandarin Oriental Guangzhou
  • Mandarin Oriental Hotel Guangzhou

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the spa without adult supervision.

Guests under 10 years old are not allowed in the spa.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for CNY 402.5 per stay

Buffet breakfast is offered for an extra charge of CNY 228 for adults and CNY 114 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CNY 500++ per pet, per stay

WiFi is available in guestrooms for CNY 120 per night (rates may vary)

WiFi is available in public areas for CNY 120 per night (rates may vary)

Wired Internet access is available in guestrooms for CNY 120 per night (rates may vary)

Wired Internet access is available in public areas for CNY 120 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Mandarin Oriental Guangzhou, Guangzhou

Landmarks

  • In Tianhe
  • Tianhe Stadium - 20 min walk
  • CITIC Plaza - 30 min walk
  • Guangzhou Library - 34 min walk
  • Guangdong Museum - 36 min walk
  • Flower City Square - 40 min walk
  • Taikoo Hui - 40 min walk
  • Tianhe Park - 2.6 mi / 4.2 km

Getting around

  • Guangzhou (CAN-Baiyun Intl.) - 42 min drive
  • Foshan (FUO-Shadi) - 43 min drive
  • Guangzhou East Railway Station - 9 min drive
  • Guangzhou Shipai Station - 14 min drive
  • Guangzhou Railway Station - 18 min drive
  • Shipaiqiao Station - 5 min walk
  • Tianhe Sports Center Station - 14 min walk
  • Tianhenan Station - 18 min walk
  • Free self parking
  • Free train station pick-up

Recent reviews

Exceptional 9.4 From 78 reviews

Mandarin Oriental Guangzhou, Guangzhou
Exceptional10.0
Enjoy Five-Star Comfort and Service in Guangzhou
The Mandarin Oriental Guangzhou is conveniently located in the city center, with easy access to all transportation options. Outstanding service and a variety of dining and meeting options make this hotel a great choice for business travelers.
Jeffery, us3 night business trip
Mandarin Oriental Guangzhou, Guangzhou
Exceptional10.0
remarkable service
I have never been so impressed with service as I was at this marvelous hotel. Every employee was so professional and courteous. Positive attitudes abound.
Ken, us3 night trip with friends
Mandarin Oriental Guangzhou, Guangzhou
Exceptional10.0
worth every penny
Great stay all around. Great staff, location and beautiful room. Staff was helpful and friendly. The hotel was modern, clean and had all of the necessities you might desire. I would return!
joel, usBusiness trip
Mandarin Oriental Guangzhou, Guangzhou
Very Good8.0
Excellent staff
The staff were excellent when I requested to change to another room, no questions asked and really efficient. The rooms are all serviced to a very high standard.
A Traveler, hk1 night trip
Mandarin Oriental Guangzhou, Guangzhou
Exceptional10.0
IAMAFAN
This was my first time staying at Mandarin Oriental Hotel. It was a wonderful experience. I am a FAN now.
A Traveler, as1 night romance trip

See all reviews

Mandarin Oriental Guangzhou, Guangzhou

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