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Sun Moon Lake Hotel

4-star hotel with spa, near Longfeng Temple

  • Free WiFi
From
$131

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Grand Suite, 1 King Bed, Non Smoking, Lake View - Living Area
  • Deluxe Twin Room, 2 Twin Beds, Non Smoking, Mountain View - Guest Room
  • Terrace/Patio
Terrace/Patio. Image 1 of 84
1 / 84Terrace/Patio
No. 419, Zhongshan Rd, Yuchi, 555, Nantou County, Taiwan
8.6.Fabulous.
  • I booked a suite for myself to celebrate my birthday, and a friend booked another room to…

    Aug 4, 2021

  • View is amazing, staffs are very friendly, room service and condition were good, will pay…

    Oct 17, 2020

See all 288 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) and COVID-19 Guidelines (WHO) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Walkable
Easy parking
  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 106 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center

For families

  • Free cribs/infant beds
  • Playground on site
  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels

What’s around

  • On the riverwalk
  • Longfeng Temple - 6 min walk
  • Shuishebayandi Park - 6 min walk
  • Shueishe Pier - 17 min walk
  • Xiangshan Visitor Center - 28 min walk
  • Toushe Peat Soil Basin Leisure Agriculture Area - 3.6 mi / 5.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, Multiple Beds, Mountain View
  • Standard Room, Lake View
  • Deluxe Twin Room, 2 Twin Beds, Non Smoking, Mountain View
  • Suite, 1 King Bed, Lake View
  • Deluxe Quadruple Room, Lake View
  • Deluxe Quadruple Room
  • Grand Suite, 1 King Bed, Non Smoking, Lake View

What’s around

Landmarks

  • On the riverwalk
  • Longfeng Temple - 6 min walk
  • Shuishebayandi Park - 6 min walk
  • Shueishe Pier - 17 min walk
  • Xiangshan Visitor Center - 28 min walk
  • Toushe Peat Soil Basin Leisure Agriculture Area - 3.6 mi / 5.8 km
  • Sun Moon Lake Ci'en Ta - 6.1 mi / 9.8 km
  • Formosan Aboriginal Culture Village - 6.2 mi / 10.1 km
  • Paper Dome - 7.8 mi / 12.6 km
  • Sun Moon Lake Ropeway - 9.9 mi / 16 km
  • Yidashao Pier - 10.9 mi / 17.6 km

Getting around

  • Shuili Checheng Station - 26 min drive
  • Jiji Station - 31 min drive
  • Ershui Station - 50 min drive
map
See on map
No. 419, Zhongshan Rd, Yuchi, 555, Nantou County, Taiwan

At a glance

Hotel size

  • This hotel has 106 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site
  • Onsite carport and garage

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Free bicycles on site
  • Playground on site
  • Rowing or canoeing on site
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Arcade/game room

Working away

  • 24-hour business center
  • Number of meeting rooms - 4
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2010
  • Elevator
  • Terrace

Accessibility

  • Braille or raised signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Hand-held showerhead
  • Doorbell/telephone notification
  • Lever door handles

Languages Spoken

  • Chinese
  • English
  • Japanese

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 37-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

LuLu spa has 1 treatment room. Services include body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open select days.

Dining

Lobby Bar - This restaurant specializes in Taiwanese cuisine and serves breakfast, lunch, dinner, and light fare.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of TWD 528 for adults and TWD 308 for children (approximately)
  • Late check-out can be arranged for an extra charge of TWD 1000

Children and extra bedsPay at property

  • Rollaway beds are available for TWD 1320.0 per day

PetsPay at property

  • Service animals exempt from fees

Pool, spa, and gym (if applicable)Pay at property

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and Safe Travels (WTTC - Global).

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, JCB International and Union Pay. Cash is not accepted.

Also known as

  • Sun Moon Lake Hotel
  • Sun Moon Lake Hotel Taiwan/Nantou
  • Sun Moon Lake Hotel Yuchi
  • Sun Moon Lake Yuchi
  • Sun Moon Lake Hotel Hotel
  • Sun Moon Lake Hotel Yuchi
  • Sun Moon Lake Hotel Hotel Yuchi

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Sun Moon Lake Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited. Electric vehicle charging is available.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Late check-out is available for a charge of TWD 1000. Express check-in and check-out and contactless check-out are available.
  • Yes, Lobby Bar offers Taiwanese cuisine. Nearby restaurants include 拉姆齊的廚房 Kitchen (4.3 mi), FanZhaLan B&B (4.4 mi), and 山園小棧 (7.7 mi).
  • Have fun with onsite activities like rowing and cycling. Indulge in a treatment at the spa and enjoy other amenities such as a fitness center and an arcade.
8.6.Fabulous.
  • 10.0.Exceptional

    Great location and room

    2 night family trip, Jan 18, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The lakeside view is incredibly beautiful. The room is well designed and had taken into consideration for the clients. The service was prompt courteous and proactive. It’s the highlight of my trip staying here.

    1 night trip, Dec 25, 2019

    Verified Orbitz guest review

  • 8.0.Very Good

    It has a pretty good lake view. although it is in a bay so the view isn't the entire lake. we got a corner room so we can see further to the side. it was very good. there is a peninsula with a fancy hotel on the hill infront of the bay which blocks the view. but the night scene was nice to see the lights of the hotel. The free loaner bikes are decent to ride around the bike path. However, I couldn't find a larger size bike. The bathroom tub is great. the bed was very comfortable. the only thing was that the sofa in the room has lots of stains. the facilities is aging and showing. it could use some refurbishment.

    1 night romance trip, Nov 23, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    This hotel is about 1KM from Shuishe Visit Center. Even they claim having shuttle service every hour. But you can request and they will honor of your time which make up the inconvenience. Staff are friendly, hotel are nice and clean.

    I.Lai, 1 night family trip, Sep 21, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Right beside the lake with a gorgeous view. Clean, well decorated with contemporary design. The front yard was under renovation during our stay; otherwise, it’s a lovely place to stay. Highly recommend.

    3 night trip, Jun 8, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent Hotel - Perfect for Quiet/Relaxing Sta

    The room was beautiful and so spacious. The view from the balcony was excellent. The breakfast foods were delicious and had many, many choices. The hotel is about a five minute shuttle ride from all the shops and boats rides -- which I preferred because it was quiet while we were at the actual hotel. The hotel shuttle provided very qhick service. And I will mention that the water pressure for the shower and tub is also very good at this hotel (that is a rare thing at some hotels). I was very pleased with everything about this hotel. I will be staying at this hotel again.

    James B, 1 night romance trip, May 31, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    The layout of the room is convenient for me.

    MAX, 2 night trip, Apr 4, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful view, spacious room and bathroom, breakfast has a large variety and very well-prepared.

    1 night romance trip, Feb 8, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Lovely view, and the breakfast options were varied, and very well prepared, even for a Western palate.

    1 night romance trip, Feb 8, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Very old beds poor washroom cleanliness Mosquitos and poor hvac control

    1 night trip, Dec 30, 2018

    Verified Expedia guest review

See all 288 reviews