La Marisa, Saint-Jean-de-Luz

This was the first trip to Saint-Jean-du-Luz for my husband and me, but we hope not our last. We loved staying at Hotel La Marisa. The hotel manager was excellent. He was there to greet us when we arrived, answer our questions, and inquire about our adventures during our stay. When we had a problem getting a cab to go to the train station on the last day, he went "above and beyond" to help us. (It would have been an easy walk if we had traveled with less luggage!) All staff members we encountered at La Marissa were pleasant, helpful, and doing their jobs well. The exterior of the hotel is classic basque-style; the interior is modern and up-to-date, with interesting decorative objects including some antiques. Our bathroom appeared to have been recently renovated in a high quality manner following principles of universal design (i.e., just about anyone, with or without mobility problems, could use it). The location of this hotel is ideal. It is a very short walk to a central location on the beach, which is on a beautiful bay in the Atlantic Ocean. We could walk everywhere in charming Saint-Jean-du-Luz and we did. My husband and I were so pleased that we found La Marissa and that a room was available for us!

I stayed here with my daughter in April 2017. This place is a gem! The location is amazing. On a little side street and not directly oceanfront but I still had a view of the ocean. The breakfast was delicious and fresh. The room was beautiful and the staff was amazing. Especially the gentleman working at the front. Silly me, I left my backpack on the train (yep, passports and all) and not only did he track it down, he went at 9pm (after his shift) to the town where they were holding it and brought it back to me that night! Talk about going out of your way! He was always smiling and just as friendly as can be. Loved this hotel. The town is just wonderful but if you have children, they are going to love the beach. There is a huge hill/dune they can roll down (I was not thrilled but my daughter was) and there was a huge inflatables area that was free (don't know if it is there all summer or not). Really great beach vacation for my daughter. The beach was very clean as well.

The hotel is lovely and very tastefully decorated. The courtyard where we could take our breakfast with the other clients was comfortable and intimate. We were very well welcomed by staff who were always enquiring about our well being. Meddhi knows the area and can give great advice for leisure or practical need if needed. My only concern was the size of our room that was too small for two people for a 5 day sojourn. Also the hotel is very close to the beach, the stores and downtown.

It was great!!!

We visited Hotel La Marisa for three nights in September with friends and chose the hotel based on location and value. It definitely succeeded on both fronts! The location in St. Jean de Luz is perfect - close to the beach plus walking distance of all the main restaurants and shops in the town. Plus, since this one of the bigger towns in Pays Basque you can easily rent cars nearby, get the train, etc. While the rooms are on the smaller side (typical of many European hotels I've stayed in), they're equipped perfectly for most travelers with a comfy bed and a nice bathroom. The service was great from start to finish with a helpful check-in and a nice send-off. They were kind enough to fuel us with caffeine in the morning and have a great little library with books on the region if you're looking to explore! We would stay here again if we came back to the region!