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RSL Cold & Hot Springs Resort Suao

Overview of RSL Cold & Hot Springs Resort Suao

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RSL Cold & Hot Springs Resort Suao

4.0 star property
4-star Suao resort with 1 indoor pools, connected to the convention center
The price is $314
Price available on 3/2/2023

8.8/10 Fabulous

301 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
Map
No.301, Jhongyuan Rd., Suao, Yilan County, 270

Room options

About this area

Getting around

  • Taoyuan International Airport (TPE) - 88 min drive
  • Suaoxin Station - 4 min drive
  • Suao Yongle Station - 6 min drive
  • Suao Station - 11 min walk
  • Free area shuttle
  • Free train station pick-up
  • Airport shuttle (surcharge)
  • Free train station drop-off
  • Free bus station shuttle

Restaurants

  • Daling Beefnoodles - 4 min walk
  • 八方雲集 - 6 min walk
  • Link88 - 6 min walk
  • 阿英小吃部 - 6 min walk
  • Laya Burger - 7 min walk

About this property

RSL Cold & Hot Springs Resort Suao

A great choice for a stay in Suao, RSL Cold & Hot Springs Resort Suao features an airport shuttle and a free kids' club. Guests can indulge in massages, facials, or body scrubs, and Snack Bar, one of 3 restaurants, serves lunch and dinner. Other highlights at this upscale resort include an indoor pool, an outdoor pool, and a bar/lounge. Fellow travelers say good things about the pool and helpful staff.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 152 units
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 9:00 PM
  • Express check-out available
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property provides shuttle service to Luo Dong Transfer Station daily. Contact the property in advance to reserve the seats.
  • This property’s pool is open 7 AM-10 PM April-October and 8 AM-10 PM November-March.
  • Due to cleaning, this property's pool is closed from noon to 3 PM daily.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Supervised childcare*
  • Free children's club

Pets

  • Pets stay free (dogs and cats only, up to 55 lbs per pet)
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle*
  • Free train station shuttle from 11:00 AM to 9:00 PM*
  • Free bus station shuttle

Offsite

  • Free area shuttle within 6 kilometers

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast each morning (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Free local shuttle
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • Hot springs
  • Shopping
  • Beach nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Business center
  • 6 meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Free bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Wheelchairs available on site
  • Portable shower seat
  • Lowered electrical outlets in bathroom
  • Grab bar near toilet
  • Grab bar in shower
  • Bathroom emergency pull cord
  • Visual fire alarm
  • Doorbell and phone notification
  • Stair-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • 45-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Espresso maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Spring water bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. There are 10 hot springs open between 7:00 AM and 11:00 PM.

Dining

Snack Bar - Overlooking the pool, this café serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Fees & policies

Optional extras

  • Breakfast costs between TWD 4180 and TWD 4180 for adults, and TWD 2750 and TWD 2750 for children (approximately)
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 3:00 PM to 10:00 PM
  • Guests under 10 years old are not allowed in the fitness facility, and guests under 10 years old are only allowed in the fitness facility with adult supervision
  • Hot springs access available from 7:00 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Property Registration Number 24365486

Also known as

RSL Cold & Hot Springs Resort
RSL Cold & Hot Springs Resort Suao
RSL Cold Hot Springs
RSL Cold Hot Springs Suao
RSL Cold Hot Springs Resort Suao
RSL Cold Hot Springs Resort
Rsl Cold & Hot Springs Suao
RSL Cold Hot Springs Resort Suao
RSL Cold & Hot Springs Resort Suao Suao
RSL Cold & Hot Springs Resort Suao Resort
RSL Cold & Hot Springs Resort Suao Resort Suao

Frequently asked questions

Does RSL Cold & Hot Springs Resort Suao offer free cancellation for a full refund?
Yes, RSL Cold & Hot Springs Resort Suao does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at RSL Cold & Hot Springs Resort Suao?
As of Jan 31, 2023, prices found for a 1-night stay for 2 adults at RSL Cold & Hot Springs Resort Suao on Mar 2, 2023 start from $314, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at RSL Cold & Hot Springs Resort Suao?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at RSL Cold & Hot Springs Resort Suao?
Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 3:00 PM to 10:00 PM.
Are pets allowed at RSL Cold & Hot Springs Resort Suao?
Yes, cats and dogs stay free, with a maximum weight of 55 lbs per pet.
Is parking offered on site at RSL Cold & Hot Springs Resort Suao?
Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking is available.
Is airport shuttle service offered by RSL Cold & Hot Springs Resort Suao?
Yes, an airport shuttle is available.
What are the check-in and check-out times at RSL Cold & Hot Springs Resort Suao?
You can check in from 3:00 PM - 9:00 PM. Check-out time is 11:00 AM. Express check-out is available.
What is there to do at RSL Cold & Hot Springs Resort Suao and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes hot springs. Enjoy a swim in the indoor and outdoor pools after a day out and about. RSL Cold & Hot Springs Resort Suao also has a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near RSL Cold & Hot Springs Resort Suao?
Yes, there are 3 onsite restaurants, featuring pool views. Nearby restaurants include Daling Beefnoodles (4-min walk), 八方雲集 (6-min walk), and Link88 (6-min walk).
Does RSL Cold & Hot Springs Resort Suao have rooms with private spa tubs?
Yes, each room has a spring water bathtub.
What's the area around RSL Cold & Hot Springs Resort Suao like?
RSL Cold & Hot Springs Resort Suao is in the heart of Suao, a short 5-minute walk from Suao Cold Springs. The local area is quiet and popular for its beaches.

Reviews

8.8

Fabulous

9.1/10

Cleanliness

9.1/10

Staff & service

8.8/10

Amenities

8.9/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Poor

jialin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

CHEN-YI, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

SiewHong, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

I like the in-room hot spring and SPA. They also have very friendly and nice staff. I would have enjoyed the time more if the food in the restaurant could have been better!
Yoren, 2-night trip
Verified Expedia guest review

8/10 Very Good

Chia Huang, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

yen cheng, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

CHIH TSUNG, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shih Yi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yuan-Yu, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Yu Xi, 1-night trip
Verified Hotels.com guest review