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Hotel Pousada Chalé Das Flores

Overview of Hotel Pousada Chalé Das Flores

Hotel Pousada Chalé Das Flores

3.0 star property
3-star pousada in Sertaozinho with restaurant and pool bar

8.0/10 Very Good

9 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Non-smoking
Map
Rua das Violetas, 14, Sertaozinho, 14176415

Room options

About this area

Getting around

  • Ribeirao Preto (RAO) - 43 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Malagueta - 12 min walk
  • Habib's - 4 min drive
  • Pizzaria Ana Bella - 4 min drive
  • Itiban Japanese Food - 4 min drive
  • Restaurante e Pizzaria Paraty - 4 min drive

About this property

Hotel Pousada Chalé Das Flores

Hotel Pousada Chalé Das Flores offers an airport shuttle (available 24 hours) for BRL 110.00 per vehicle roundtrip. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a poolside bar, a snack bar/deli, and a garden.

Languages

Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 18 rooms

Arriving/Leaving

  • Check-in from 2 PM - noon and 4:00 AM - noon
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)

Pets

  • Pets allowed (1 per room)*
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities

Facilities

  • Garden
  • Television in common areas
  • 2 outdoor pools

Languages

  • Portuguese

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Bed sheets provided

Freshen up

  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • An effective city/local tax rate of 5.0 percent will be charged

Optional extras

  • Airport shuttle service is offered for an extra charge of BRL 110.00 per vehicle (roundtrip)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Pets

  • Pets are allowed for an extra charge of BRL 50 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards.

Also known as

Hotel Pousada Chale DAS Flores SERTAOZINHO
Hotel Pousada Chale DAS Flores
Pousada Chale DAS Flores SERTAOZINHO
Chale DAS Flores SERTAOZINHO
Hotel Pousada Chalé Das Flores Sertaozinho
Chale Das Flores Brazil
Hotel Pousada Chalé Das Flores Sertaozinho
Hotel Pousada Chalé Das Flores Pousada (Brazil)
Hotel Pousada Chalé Das Flores Pousada (Brazil) Sertaozinho

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Hotel Pousada Chalé Das Flores?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Pousada Chalé Das Flores?
Yes, there are 2 outdoor pools.
Are pets allowed at Hotel Pousada Chalé Das Flores?
Yes, pets are welcome, with a limit of 1 per room. There's a charge of BRL 50 per pet, per day.
Is parking offered on site at Hotel Pousada Chalé Das Flores?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Pousada Chalé Das Flores?
Yes, an airport shuttle is available. The charge is BRL 110.00 per vehicle roundtrip.
What are the check-in and check-out times at Hotel Pousada Chalé Das Flores?
You can check in from 2 PM - noon. Check-out time is noon.
What is there to do at Hotel Pousada Chalé Das Flores and nearby?
Hotel Pousada Chalé Das Flores has 2 outdoor pools and a garden.
Are there restaurants at or near Hotel Pousada Chalé Das Flores?
Yes, there's an onsite restaurant. Nearby restaurants include Malagueta (12-min walk), Itiban Japanese Food (2 mi), and Habib's (2 mi).

Reviews

8.0

Very Good

7.5/10

Cleanliness

8.0/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

10/10 Exceptional

Rosana, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Quarto antigo mas espaço muito gostoso
Registro da água quente com problemas
diego, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Top....
Camila, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

4-night business trip
Verified Hotels.com guest review

4/10 Fair

Decepcionado
Viemos pra esta pousada por indicação,fizemos reserva de 2 diárias e resolvemos pegar mais 1 , antecipamos nossa viagem,o banheiro é bem pequeno,no quarta havia um guarda- roupa que pelo qual podíamos usar apenas uma porta,segundo o funcionário,quarto gostoso , dormimos bem,viemos apenas pra um congresso e não desfrutar da pousada,no dia de manhã, o café é muito fraco com pouquíssimas opções,foi decepcionante, muito diferente de vários Hotéis que já ficamos,saímos 7:40 hrs retornamos ás 17 hrs, por incrível que pareça nosso quarto não foi limpo,e nem toalhas limpas colocaram ,nos falaram que houve imprevistos , etc,dai só pegamos as toalhas,e no sábado no ofereceram uma janta com o preço bem elevado e nos disse que era de Buffet ,mas sinceramente nunca vi refeição mais cara na minha vida, que era os itens : feijão com calabresa , bife de vaca e bife de frango , uma farofa e uma salada de alface , rúculas e tomate, comida bem gostosa , mas pelo preço que pagamos deveria ser o dobro de opções,resumindo , a pousada não é aquilo que aparece em redes sociais , e eu jamais recomendaria esta pousada,infelizmente,a não ser que outro conhecido meu fosse lá e nos falasse diferente.
Diego, 2-night trip
Verified Expedia guest review

4/10 Fair

Não Indico para ninguém!!!
Quanto a área externa, espaçosa e bem cuidada! Bonito, mas pouco eficiente! Ficamos em um quarto, horrível! A cama e as portas rangendo; O banheiro, não era um banheiro e sim o vestiário da piscina! Portas do banheiro quebradas. tivemos que chamar a recepção para trancar uma outra porta que dava acesso a piscina!! chuveiros entupidos saindo pouca água, exceto um (+ ou -), como se tratava de um vestiário... As torneiras do lavatório vazando... No quarto, colchão de 5ª, não de última categoria!; A parede do quarto era divisa com a piscina, imagine o barulho no quarto com o uso da piscina pelos hóspedes. Eram quase 23h, eu tive que chamar a recepção para que resolvesse o problema de barulho, adultos e crianças gritando pelos quintal enlouquecidos... Nunca vi isto antes... Todos, nós não dormimos bem, por conta do: barulho (inclusive em algum momento da madrugada algum carro ficou tocando o alarme por um longo tempo; Da grande luminosidade do quarto, pois tinha algum holofote aceso direcionado para um único vitraux basculante que tinha no quarto... é isso mesmo o quarto não tinha janela... penso que onde ficamos não é um quarto...; Os colchões ruins, minha filha desistiu de ir ao banheiro pela madrugada, por conta da porta rangendo... mesmo eu acordando e coloquei um chinelo na porta para que parasse de ranger mas, não à convenci. E ela que teria provo de um vestibular no dia seguinte!!! Resumindo: Não indico nem para meu inimigo!!!
Luiz Herinque, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Amamos ficar neste hotel porque nos sentimos em casa. Sempre mto tranquilo e com funcionários mto simpáticos.
Verified Hotels.com guest review

10/10 Exceptional

Foi bom!
Foi ótimo,tds mto atenciosos,lugar lindo!Só precisa melhorar o café da manhã,e poder entrar com refeição ou ofercer-las em um preço mais assessível!
Denner, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Comida gelada
A pousada é bonita e tem uma boa área comum, mas precisa de manutenção nas piscinas e a organização também precisa de atenção, pois, eles não dão muitas informações. No meu caso, apesar de ter perguntado diversas vezes, fui ignorado na previsão do jantar. Como estava acompanhado dos meus pais (idosos), não tive muitas opções a acabei insistindo para ser atendido. Resultado, demoraram muito para nos atender e ainda nos serviram comida gelada. Eu me recusei a comer, mas meus pais, morrendo de fome, tiveram que comer.
Luis, 2-night family trip
Verified Hotels.com guest review