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1 room, 2 adults
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The Sun Xclusive, Pattaya

3 stars3 stars
358/27 Moo 10, Thap Praya RoadNongprue, Banglamung, PattayaChonburi20260Thailand
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Good3.3 / 5
Room
Room is all right
Location
Great location
Breakfast
Tasty breakfast
Service
Service is adequate
80See all 80 Hotels.com reviews
From 147 reviewsTripAdvisor Traveller Rating

The Sun Xclusive, Pattaya

from $29
  • Sunshine Family Room (New Wing)
  • Family Room, 2 Bedrooms
  • Studio (New Wing)
  • Executive Room
  • Deluxe Room
  • Superior Room
  • Standard Room (New Wing)

At a glance

Key facts

Hotel size

  • This hotel has 78 rooms

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Sun Xclusive
  • Sun Xclusive Hotel
  • Sun Xclusive Hotel Pattaya
  • Sun Xclusive Pattaya

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of THB 200 per person (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Poolside bar
  • Room service
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Pool umbrellas
Services
  • Tours/ticket assistance
  • Dry cleaning/laundry service

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

The Sun Xclusive, Pattaya’s small print

Also known as

  • Sun Xclusive
  • Sun Xclusive Hotel
  • Sun Xclusive Hotel Pattaya
  • Sun Xclusive Pattaya

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of THB 200 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.3 /5 from 80 reviews

The Sun Xclusive, Pattaya
Good3.0 / 5
Sigh
There's a disconnect between the amount of English speaking staff anticipated just based on its online presence and what's actually there, which isn't that big of a deal. They did, however, have me forward my email receipt and took forever looking up my reservation? The bigger deal was the cleanliness of the room... hair everywhere, water stains -- I'm not even sure they cleaned it. The bathroom consistently reeked. I don't usually stay in nice hotels, so it was disappointing that one I booked based on design turned out this way. The last day we got a call 8 minutes before checkout telling us we had to leave in five minutes, which made me feel scrutinized and rushed. I don't recall reading anything about the 100 baht late checkout fee, but if I'm wrong I'd love to be linked to it. Reading some visitors' racist remarks about other guests makes me wonder what how management has potentially internalized the issue in how they treat their guests, and I hate to have such thoughts on vacation. Then they tried to charge us extra for the complimentary water. I stayed at two other hotels in the area, all glowingly positive experiences. The only positive here was the breakfast -- that was pretty decent.
1 night romance trip
The Sun Xclusive, Pattaya
Poor1.0 / 5
Worst Hotel and Staff
The reception staff did not greet us even on arrival. Very rude and unfriendly. I expected a warm heartly welcome in a typical Thai manner with two hands clasped in a greeting manner with smile and "sapunska" (Hello) word. Instead the girl was very rude and "Have you Booked" ? They have forgotten how to smile and be helpful and behave in a Thai way. Probably they picked up the rude manners from the guests. But it is up to the Management to correct the staff. Luckily I checked the mini bar on arrival and noticed there was only one Coke cans instead of two (According ti the Mini Bar Menu), I reported this immediately to the reception. The receptionist came with a security person as a witness to check the mini bar, and assured us that will not be charged. But when on book out, the coke was charged to our bill. Afternally it was taken off our bill.poor management and poor communication between the staff. Hotel Charged 54 Baht ($1.64) for a chipped drinking glass in our room.On book out the bell boy took our luggage to ground floor, when the taxi came no one could locate him. My self and my family with 3 kids had to push the bell trolley with our luggage to the taxi and unload the luggage. No other staff came to help even. they just said the "bell boy has gone somewhere" NOT RECOMMENDED FOR FAMILIES OR EUROPEANS OR TO ANYBODY DESCENT
Family trip
The Sun Xclusive, Pattaya
Poor1.0 / 5
Absolutely terrible hotel
Absolute horrible experience. Room was not as it looks online. Front desk Service was absolutely terrible. They would not even call is a cab when we were leaving. They told us to go outside and grab one ourselves so we had to leave all our luggage and chase one down. Every single night we had people slamming doors and being so loud that it kept us up all night. Hotel did nothing about this. Came down for breakfast and there was nothing left. Do not suggest staying there at all. Please save the frustration and book somewhere else. There are many other hotels in pattaya that I am sure will treat you like a human being.
4 night romance trip
The Sun Xclusive, Pattaya
Poor1.0 / 5
not for us
the hotel itself was good enough but the other guests on our floor were loud and inconsiderate. they would come home and bring outside guests into the hotel and began to scream and yell. they were banging on the walls and throwing things. the staff could not help us either. they seemed afraid of the other guests. overall bad experience and we checked out early. only conveniently close to walking street. rating 1.
4 night trip with friends
The Sun Xclusive, Pattaya
Excellent4.0 / 5
Ok hotel
Clean room needed to be closer to beach road
4 night romance trip

See all reviews

The Sun Xclusive, Pattaya

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