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Grand Hotel

4.0 star property
4-star hotel in Bishkek with spa and restaurant

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Grand Hotel

Photo gallery for Grand Hotel

Lobby sitting area
Porch
Suite | Egyptian cotton sheets, down duvets, minibar, in-room safe
Food court
Combined shower/bathtub, rainfall showerhead, free toiletries

Overview of Grand Hotel

8.6

Fabulous

Property highlights

  • Pet-friendly
  • Free breakfast
  • Free WiFi
  • Free parking
  • Spa
  • Airport transfer
Map
Frunze 428, Bishkek, 720000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Steam room
  • 24-hour room service
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
Feel at home
  • Rollaway/extra beds
  • Cookware, dishware and utensils
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Egyptian cotton sheets, down duvets, minibar, in-room safe

Standard Double or Twin Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, down duvets, minibar, in-room safe

Deluxe Double Room

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Suite

Premium Suite | Egyptian cotton sheets, down duvets, minibar, in-room safe

Premium Suite

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

About this area

What's nearby

  • Heart of Bishkek

Getting around

  • Bishkek (FRU-Manas Intl.) - 24 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Pinta - 6 min walk
  • Tucano Coffee - 6 min walk
  • Океан - 9 min walk
  • Среднеазиатский центр плова 2 - 12 min walk
  • Navat чайхана - 5 min walk
Map

About this property

Grand Hotel

Grand Hotel offers an airport shuttle (available 24 hours) for KGS 600 per vehicle one way. Guests can be pampered with sports massages at the spa and grab a bite to eat at the restaurant. A bar/lounge, a steam room and a snack bar/deli are other highlights at this upmarket hotel.

Languages

English, German, Russian, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 28 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • No cots (infant beds)

Pets

  • Pets stay for free
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free off-site parking nearby

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

What to do

  • Bike rentals nearby

Working away

  • Business centre
  • Meeting room
  • Conference space (538 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Full-service spa
  • Steam room
  • Reception hall

Accessibility

  • Lift

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Soundproofed rooms
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Garden

Freshen up

  • Partially open bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Free bottled water
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages and massages. The spa is open daily.

Dining

On-site venue – This bar specialises in Regional cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open 24 hours.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of KGS 600 per vehicle (one way)

Children & extra beds

  • Rollaway beds are available for KGS 20 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.

Also known as

Grand Bishkek
Grand Hotel Bishkek
Grand Hotel Hotel
Grand Hotel Bishkek
Grand Hotel Hotel Bishkek

Frequently asked questions

Does Grand Hotel offer free cancellation for a full refund?
Yes, Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grand Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Grand Hotel?
Yes, pets stay free. Food and water bowls are available.
Is parking offered on site at Grand Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Grand Hotel?
Yes, an airport shuttle is available. The charge is KGS 600 per vehicle one way.
What are the check-in and check-out times at Grand Hotel?
You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Grand Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as a steam room and a picnic area. Grand Hotel also has a garden.
Are there restaurants at or near Grand Hotel?
Yes, there's an on-site restaurant that offers al fresco dining and Regional cuisine.
Does Grand Hotel have any outdoor private spaces?
Yes, every room features a garden.
What's the area around Grand Hotel like?
Grand Hotel is in the heart of Bishkek, a short 11-minute walk from Manas Square and 15 minutes' walk from Bishkek Park Shopping Center.

Reviews

8.6

Fabulous

8.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

10/10 Exceptional

Juan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very good

3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic friendly staff. always helpful. Always smiling! Excellent breakfast. Very Nice and cozy garden :-)
3-night trip
Verified Orbitz guest review

8/10 Very good

Everything was great about this place (especially the staff), except the location. It seems a bit far from most of the action in Bishkek.
TheFunk, 1-night trip
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Ulf, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

KENJI, 1-night trip
Verified Hotels.com guest review

8/10 Very good

快適な滞在をすることが出来た。
ビシュケクでの滞在は初めてなのでほとんど情報がなかったが、このホテルを選んでよかったと思う。ホテルの皆さんは親切で、いろいろなことを教えてくれて助かった。
Terutada, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Es war alles super
Es war alles super immer wieder gerne. Team war super , das Essen war lecker.
9-night trip
Verified Expedia guest review