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1 room, 2 adults
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Serene Premier Hotel, Hanoi

3 stars3 stars
10c Yen Thai StreetOld Quarter, Hoan Kiem District, Hanoi844Vietnam
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Outstanding4.7 / 5
Room
Great room
Location
Great location
Service
Fantastic service
Food
Delicious food
195See all 195 Hotels.com reviews
From 175 reviewsTripAdvisor Traveller Rating

Serene Premier Hotel, Hanoi

from $47
  • Family Room, 1 Double and 1 Single Bed
  • Deluxe Double or Twin Room
  • Junior Double Room
  • Superior Double or Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 32 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Local laws may restrict unmarried guests from sharing a room

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pickup *

Parking

  • No parking

Also known as

  • Hanoi Serene
  • Serene Premier
  • Hanoi Serene Hotel
  • Hotel Serene
  • Hotel Serene Hanoi
  • Serene Hanoi
  • Serene Hanoi Hotel
  • Serene Hotel Hanoi
  • Serene Premier Hotel Hanoi
  • Serene Premier Hanoi

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge of VND 400000 per vehicle (one way)

Train station pick-up service is offered for an extra charge

In the hotel

Food and drink
  • Restaurant
Working away
  • Business center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2012
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Television in common areas

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • In-room computer
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Serene Premier Hotel, Hanoi’s small print

Also known as

  • Hanoi Serene
  • Serene Premier
  • Hanoi Serene Hotel
  • Hotel Serene
  • Hotel Serene Hanoi
  • Serene Hanoi
  • Serene Hanoi Hotel
  • Serene Hotel Hanoi
  • Serene Premier Hotel Hanoi
  • Serene Premier Hanoi

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge of VND 400000 per vehicle (one way)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.7 /5 from 195 reviews

Serene Premier Hotel, Hanoi
Outstanding5.0 / 5
Friendly, helpful and convenient!
The best part of the hotel was the staff. They were incredibly helpful and accommodating. They knew us by name, took the time to ask about our plans, and made excellent recommendations. Our Halong Bay outing would not have been as pleasant without their suggestions, and they always helped with cabs, restaurants, weather forecasts and more. Maria even followed up personally about our stay. It was a perfect place for my friends and I.
1 night trip with friends
Serene Premier Hotel, Hanoi
Outstanding5.0 / 5
Best hotel in old quarter
Outstanding and kind staff. They go beyond any hotel to make you comfortable. Thanks to all the tour desk and staff
1 night trip
Serene Premier Hotel, Hanoi
Excellent4.0 / 5
Nice stay
This is a great little hotel. The staff were very helpful and spoke good English. They helped us arrange our travel to our next destination also let us store our one of bags there for a week. The free breakfast was nice.
Romance trip
Serene Premier Hotel, Hanoi
Outstanding5.0 / 5
Would recommend to everyone I come across
The staff were eager to please, more than willing to assist with any request and made us feel so extremely welcome. The Serene group was the only hotel to offer fruit on arrival as well as fruit in your room besides the welcome juice, tea or coffee. They had picked up my daughter's birthday when she checked in and spoilt her with flowers and cake. We had a wonderful dinner in Hue Serene. We thoroughly enjoyed our stay and thank you for all the personal touches
5 night family trip
Serene Premier Hotel, Hanoi
Outstanding5.0 / 5
TOP notch service!
This boutique hotel is one of the best so far as long as customer service is concerned. The hotel manager, Emily gave me her WhatsApp and make communication very easy. She even served us personally during breakfast. The last day when we were leaving she even help us with the luggage to pick up point even the porter was there to help! TOP notch service is what you expect from all the hotel staffs alike!
4 night family trip

See all reviews

Serene Premier Hotel, Hanoi

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