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1 room, 2 adults
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Hanoi Serene Hotel, Hanoi

3 stars
10c Yen Thai StreetOld Quarter, Hoan Kiem District, Hanoi844Vietnam, 800-491-6126
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Outstanding4.7 / 5
WiFi
Good internet service
Service
Fantastic service
Food
Delicious food
Breakfast
Tasty breakfast
201See all 201 Hotels.com reviews
From 1,334 reviewsTripAdvisor Traveller Rating
  • Hanoi (HAN-Noi Bai Intl.) 45-min drive; 18.9 miles/30.4 km
  • Hanoi Long Bien Station 15-min walk; 0.8 miles/1.2 km
  • Hanoi Railway Station 16-min walk; 0.8 miles/1.3 km
  • Hanoi Giap Bat Station 15-min drive; 4.1 miles/6.6 km
  • Onsite parking not available
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Hanoi Serene Hotel, Hanoi

Hotel Info: 866-539-8117

from $31
  • Family Room
  • Deluxe Room
  • Junior Room
  • Superior Room

At a glance

Key facts

Hotel size

  • This hotel has 32 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Local laws may restrict unmarried guests from sharing a room

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pickup *

Parking

  • No parking

Also known as

  • Hanoi Serene
  • Hanoi Serene Hotel
  • Hotel Serene
  • Hotel Serene Hanoi
  • Serene Hanoi
  • Serene Hanoi Hotel
  • Serene Hotel Hanoi

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge of VND 400000 per vehicle (one way)

Train station pick-up service is offered for an extra charge

In the hotel

Food and drink
  • Free breakfast
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2012
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • In-room computer
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Hanoi Serene Hotel, Hanoi’s small print

Also known as

  • Hanoi Serene
  • Hanoi Serene Hotel
  • Hotel Serene
  • Hotel Serene Hanoi
  • Serene Hanoi
  • Serene Hanoi Hotel
  • Serene Hotel Hanoi

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge of VND 400000 per vehicle (one way)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.7 /5 from 201 reviews

Hanoi Serene Hotel, Hanoi
Outstanding5.0 / 5
Friendly, helpful and convenient!
The best part of the hotel was the staff. They were incredibly helpful and accommodating. They knew us by name, took the time to ask about our plans, and made excellent recommendations. Our Halong Bay outing would not have been as pleasant without their suggestions, and they always helped with cabs, restaurants, weather forecasts and more. Maria even followed up personally about our stay. It was a perfect place for my friends and I.
1 night trip with friends
Hanoi Serene Hotel, Hanoi
Outstanding5.0 / 5
Best hotel in old quarter
Outstanding and kind staff. They go beyond any hotel to make you comfortable. Thanks to all the tour desk and staff
1 night trip
Hanoi Serene Hotel, Hanoi
Excellent4.0 / 5
Nice stay
This is a great little hotel. The staff were very helpful and spoke good English. They helped us arrange our travel to our next destination also let us store our one of bags there for a week. The free breakfast was nice.
1 night romance trip
Hanoi Serene Hotel, Hanoi
Excellent4.0 / 5
Amazing Staff and very nice hotel
The customer service at this hotel was fantastic, the room was very pleasant and clean, and the breakfast (included) was delicious and generous. The hotel is on an alley-like street, you have to walk in from a cross street when your taxi drops you off (not too far, but be prepared!). My only problem with the hotel was the location in old town: the larger streets in this part of Hanoi are terrifying to cross. This is not the hotel's fault, but it is part of the character of the neighborhood.
3 night trip
Hanoi Serene Hotel, Hanoi
Outstanding5.0 / 5
Boutique Hotel with Amazing staff
Brilliant boutique hotel located in the heart of the old quarter. Emily, Tracey and the team provided the best customer service we have ever experienced throughout all our travels. Can totally recommend this hotel to anyone looking for a clean hotel, great breakfast and amazing service.
5 night romance trip

See all reviews

Hanoi Serene Hotel, Hanoi

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