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Palais Hansen Kempinski Wien

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Indoor pool
Indoor pool
Indoor pool
Presidential Suite | Frette Italian sheets, premium bedding, minibar, in-room safe
Presidential Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

Overview of Palais Hansen Kempinski Wien

VIP Access

Palais Hansen Kempinski Wien

5.0 star property
Luxury hotel with full-service spa, connected to a rail/subway station, near Sigmund Freud Museum

9.6/10 Exceptional

983 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
The price is $400
Price available on 4/13/2023
Map
Schottenring 24, Vienna, Vienna, 1010

Guests rated this location 9.1/10 - Wonderful

Main amenities
  • 2 restaurants and 2 bars/lounges
  • 24-hour business center
  • 24-hour health club
  • 24-hour room service
  • Babysitting
  • Breakfast available
  • Daily housekeeping
  • Full-service spa
  • Indoor pool
  • Sauna
  • Self parking
  • Steam room
For families
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Private bathroom
  • Rollaway/extra beds
  • Separate bathtub and shower

Room options

About this area

What's nearby

  • In Innere Stadt
  • St. Stephen's Cathedral - 14 min walk
  • Hofburg Imperial Palace - 15 min walk
  • Vienna State Opera - 21 min walk
  • Prater - 30 min walk
  • Stephansplatz - 3 min drive
  • Spanish Riding School - 4 min drive
  • Vienna Christmas Market - 9 min drive
  • MuseumsQuartier - 6 min drive
  • Mariahilfer Street - 6 min drive
  • Belvedere - 5 min drive

Getting around

  • Vienna International Airport (VIE) - 22 min drive
  • Vienna Franz-Josefs-Station - 19 min walk
  • Vienna Mitte Station - 23 min walk
  • Vienna Praterstern Station - 29 min walk
  • Schottenring U-Bahn - 4 min walk
  • Schottentor U-Bahn - 6 min walk
  • Obere Donaustraße Tram Stop - 6 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Ströck Brot - 3 min walk
  • Flex - 5 min walk
  • India Gate - 4 min walk
  • Qero - 4 min walk
  • Stroeck in der Station - 2 min walk
Map

About this property

Palais Hansen Kempinski Wien

Placing you within a 15-minute drive of Vienna State Opera and Schönbrunn Palace, Palais Hansen Kempinski Wien offers an airport shuttle (available 24 hours) for EUR 70 per vehicle. Guests can visit the spa to be pampered with massages, body wraps, or facials, and Edvard, one of 2 restaurants, serves international cuisine and is open for dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a 24-hour health club. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Schottenring U-Bahn is 4 minutes and Schottentor U-Bahn is 6 minutes.

Languages

Arabic, Chinese (Mandarin), English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 152 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM - 5 AM
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite self parking (EUR 46 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area
  • Private dining

Traveling with children

  • Babysitting (surcharge)
  • Children's menu

What to do

  • Shopping
  • Segway rentals/tours nearby

Working away

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Bicycle rentals
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Umbrellas
  • Wedding services

Facilities

  • 1 building/tower
  • 24-hour health club
  • An indoor pool
  • Banquet hall
  • Built in 1873
  • Full-service spa
  • Massage/treatment rooms
  • Piano
  • Safe-deposit box at front desk
  • Sauna
  • Steam room
  • Terrace

Accessibility

  • Accessible airport shuttle
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

Languages

  • Arabic
  • Chinese (Mandarin)
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Pay movies
  • Premium satellite channels
  • Tablet computer

Home comfort

  • Air conditioning (climate-controlled)
  • Bathrobes and slippers
  • Espresso maker
  • Iron/ironing board (on request)
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • LED light bulbs
  • Recycling
  • Restaurant dining guide

Special features

Spa

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Dining

Edvard - This fine-dining restaurant specializes in international cuisine and serves dinner only. 1-star Michelin rating. Reservations are required.
Der Wintergarten - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Lobby Bar und Lounge - Onsite bar. Open daily.
Cigar Lounge - Onsite bar. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 42.00 per person
  • Airport shuttle service is offered for an extra charge of EUR 70 per vehicle (one-way, maximum occupancy 2)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 100 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 35 per pet, per day

Parking

  • Covered self parking costs EUR 46 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Guests can rest easy knowing there's a smoke detector on site. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Hansen Kempinski
Hansen Kempinski Vienna
Kempinski Hansen Vienna
Kempinski Palais Hansen Vienna
Kempinski Palais Vienna
Palais Hansen Kempinski
Palais Hansen Kempinski Hotel
Palais Hansen Kempinski Hotel Vienna
Palais Hansen Kempinski Vienna
Palais Kempinski
Palais Hansen Kempinski Vienna Hotel
Palais Hansen Kempinski Vienna
Palais Hansen Kempinski Wien Hotel
Palais Hansen Kempinski Wien Vienna
Palais Hansen Kempinski Wien Hotel Vienna

Frequently asked questions

Does Palais Hansen Kempinski Wien offer free cancellation for a full refund?
Yes, Palais Hansen Kempinski Wien does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Palais Hansen Kempinski Wien?
As of Mar 29, 2023, prices found for a 1-night stay for 2 adults at Palais Hansen Kempinski Wien on Apr 13, 2023 start from $400, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Palais Hansen Kempinski Wien?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Palais Hansen Kempinski Wien?
Yes, there's an indoor pool.
Are pets allowed at Palais Hansen Kempinski Wien?
Yes, pets are welcome. There's a charge of EUR 35 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Palais Hansen Kempinski Wien?
Yes. Self parking costs EUR 46 per day. Electric vehicle charging is available.
Is airport shuttle service offered by Palais Hansen Kempinski Wien?
Yes, an airport shuttle is available. The charge is EUR 70 per vehicle one-way.
What are the check-in and check-out times at Palais Hansen Kempinski Wien?
You can check in from 3 PM - 5 AM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Palais Hansen Kempinski Wien and nearby?
Palais Hansen Kempinski Wien has 2 bars and a spa, as well as an indoor pool and a 24-hour health club.
Are there restaurants at or near Palais Hansen Kempinski Wien?
Yes, there are 2 onsite restaurants, featuring international cuisine.
Does Palais Hansen Kempinski Wien have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Palais Hansen Kempinski Wien like?
Palais Hansen Kempinski Wien is located by the river in Innere Stadt, a short 4-minute walk from Schottenring U-Bahn and 4 minutes' walk from Danube River. Travelers give top marks for the hotel's prime location.

Reviews

9.6

Exceptional

9.7/10

Cleanliness

9.5/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very Good

Expected More
Hotel is a bit dated No close to main city center 15 min walk or two stops on metro
ismail, 5-night business trip
Verified Hotels.com guest review

6/10 Good

Very clean, could not fault them. But for such a hotel and given its prices, you would expect a more professional staff. The reception, concierge and doormen were perfect in their role, but the F&B staff was less than professional. From arguing at breakfast time in front of clients to not understanding basic drinks orders at cocktail times, I am not sure I will return
Luc, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Lukasz, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Morteza, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Grzegorz, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

6/10 Good

Alexey, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Henry G, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amir, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Exellent hotel with very good service. Loby, restaurant Edvard highly recomended. We will come back
Costas, 2-night trip with friends
Verified Hotels.com guest review