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Palais Hansen Kempinski Vienna, Vienna

5-star5 stars
Schottenring 24ViennaVienna1010Austria
Family-friendly Vienna hotel in Innere Stadt, near Vienna State Opera
  • Free WiFi
Exceptional9.6
Vibe
Awesome vibe
Service
Fantastic service
Amenities
Great amenities
Wellness Area
Great wellness & sports facilities
246See all 246 Hotels.com reviews
From 1,253 reviewsTripAdvisor Traveller Rating

Palais Hansen Kempinski Vienna, Vienna

from $298
  • Superior Double Room
  • Deluxe Double Room
  • Deluxe Double Room (Grand)
  • Junior Suite
  • Hansen suite
  • Ring Suite
  • Palais Suite
Want more choice? Check out our other properties in Vienna.

At a glance

Key facts

Hotel size

  • This hotel has 152 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Segway rental/tour nearby
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 7
  • Computer station
Services
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1873
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Individually furnished
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPad
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Kempinski The Spa has 6 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy.

Dining

Edvard - This fine-dining restaurant specializes in international cuisine and serves dinner only. 1-star Michelin rating. Reservations are required. Open select days.

Die Kueche - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Lobby Bar und Lounge - Onsite bar.

Cigar Lounge - Onsite bar.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Palais Hansen Kempinski Vienna, Vienna’s small print

Also known as

  • Hansen Kempinski
  • Palais Kempinski
  • Hansen Kempinski Vienna
  • Kempinski Hansen Vienna
  • Kempinski Palais Hansen Vienna
  • Kempinski Palais Vienna
  • Palais Hansen Kempinski
  • Palais Hansen Kempinski Hotel
  • Palais Hansen Kempinski Hotel Vienna
  • Palais Hansen Kempinski Vienna

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs EUR 40 per day

Buffet breakfast is offered for an extra charge of EUR 42.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 35 per pet, per day

Airport shuttle service is offered for an extra charge of EUR 60 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Palais Hansen Kempinski Vienna, Vienna

Top spots nearby

Recommended by this property

  • Sigmund Freud Museum (5-minute walk)
  • Judenplatz (5-minute walk)
  • St. Stephen's Cathedral (9-minute walk)
  • Vienna City Hall (9-minute walk)
  • Hofburg Imperial Palace (11-minute walk)
  • Museum of Natural History (14-minute walk)
  • Vienna State Opera (15-minute walk)
  • Riesenrad (18-minute walk)

Getting around

  • Vienna (VIE-Vienna Intl.) 18-min drive
  • Vienna Franz-Josefs-Station 22-min walk
  • Vienna Wien Mitten Station 25-min walk
  • Vienna South Station 12-min drive
  • Stephansplatz U-Bahn 16-min walk
  • Nestroyplatz U-Bahn 23-min walk
  • Karlsplatz U-Bahn 29-min walk
  • Self parking (surcharge)
  • Airport shuttle (surcharge)

Recent reviews

Exceptional 9.6 From 246 reviews

Palais Hansen Kempinski Vienna, Vienna
Exceptional10.0
Wonderful hotel and staff!!!
A Traveler, us2 night family trip
Palais Hansen Kempinski Vienna, Vienna
Very Good8.0
Great start to the holidays in Vienna.
Fantastic arrival for the holidays began with off the charts service and smiles from the bellman, reception and also the concierge...major props! The room, a Hansen Suite, was stunning...and perfect in every regard. Each and every morning the breakfast was delicious and fresh. The Kempinski has it down...almost! The only thing that could use some serious attention would be the menu served in the lobby area and the level of attention. If that could be brought up significantly, this hotel would be hitting it out of the ballpark. (Unfortunately, this same issue was the only downside the last time I stayed there!)
Sam, us2 night trip with friends
Palais Hansen Kempinski Vienna, Vienna
Exceptional10.0
It was great . I am very pleased with the hotel and stuff
Florentina, us4 night family trip
Palais Hansen Kempinski Vienna, Vienna
Exceptional10.0
We had a wonderful time.
Aman, us3 night romance trip
Palais Hansen Kempinski Vienna, Vienna
Exceptional10.0
would recommend and stay again
amazing customer experience. bathroom was unbelievable-huge walk in shower, huge tub. close walk to public transit.
A Traveler, us2 night family trip

See all reviews

Palais Hansen Kempinski Vienna, Vienna

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