Skip to main content.
All properties in Vienna, Austria
1 room, 2 adults

Palais Hansen Kempinski Vienna, Vienna

5-star5 stars
Schottenring 24, Vienna, Vienna, 1010, Austria

Riverfront hotel with spa, near Sigmund Freud Museum
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 1,458 reviews

TripAdvisor Traveller Rating

Service
Fantastic service
Location
Great location
Room
Great room
Food
Delicious food

Palais Hansen Kempinski Vienna, Vienna

from $320
  • Deluxe Room (Grand)
  • Junior Suite
  • Deluxe Room
  • Suite (Palais)
  • Superior Room
  • Suite (Ring)
  • Suite (Hansen)
  • Presidential Suite

What’s around Palais Hansen Kempinski Vienna, Vienna

Top spots nearby

Recommended by this property

  • Sigmund Freud Museum (5-minute walk)
  • Judenplatz (5-minute walk)
  • St. Stephen's Cathedral (9-minute walk)
  • Hofburg Imperial Palace (11-minute walk)
  • Museum of Natural History (14-minute walk)
  • Vienna State Opera (15-minute walk)
  • Riesenrad (18-minute walk)

Getting around

  • Vienna (VIE-Vienna Intl.) - 17 min drive
  • Vienna Franz-Josefs-Station - 19 min walk
  • Vienna Wien Mitten Station - 23 min walk
  • Vienna Praterstern Station - 27 min walk
  • Schottenring U-Bahn - 4 min walk
  • Schottentor U-Bahn - 6 min walk
  • Rossauer Lande U-Bahn - 9 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 152 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-5 AM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

WiFi rated fast

  • Great for browsing, email, gaming, and video chat

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Segway rental/tour nearby
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1873
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Arabic
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Individually furnished
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
  • Tablet computer
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Kempinski The Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy.

Dining

Edvard - This fine-dining restaurant specializes in international cuisine and serves dinner only. 1-star Michelin rating. Reservations are required.

Die Kueche - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Lobby Bar und Lounge - Onsite bar. Open daily.

Cigar Lounge - Onsite bar. Open daily.

26°EAST - Onsite Champagne bar. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • The property is a member of Historic Hotels of the World.

Palais Hansen Kempinski Vienna, Vienna’s small print

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Also known as

  • Hansen Kempinski
  • Palais Kempinski
  • Palais Hansen Kempinski Vienna Hotel
  • Hansen Kempinski Vienna
  • Kempinski Hansen Vienna
  • Kempinski Palais Hansen Vienna
  • Kempinski Palais Vienna
  • Palais Hansen Kempinski
  • Palais Hansen Kempinski Hotel
  • Palais Hansen Kempinski Hotel Vienna
  • Palais Hansen Kempinski Vienna

Optional extras

Self parking costs EUR 40 per day

Rollaway beds are available for EUR 60.0 per day

Buffet breakfast is offered for an extra charge of EUR 42.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 35 per pet, per day

Airport shuttle service is offered for an extra charge of EUR 60 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Didn’t find the right property?

Continue searching for Vienna, Austria

Recent reviews

Exceptional 9.6 From 373 reviews

Exceptional 10.0
A true luxury hotel with service to match.
Justin, us2 night trip with friends
Exceptional 10.0
Was excellent
usFamily trip
Exceptional 10.0
Excellent hitel
Great hotel ,great location ,great service
Igor, usTrip with friends
Exceptional 10.0
Wonderful hotel Great breakfast helpful staff.
Michael, us5 night romance trip
Fair 4.0
Kempinski failed our family for the last time.
On the plus side, it is a beautiful building in an excellent location, with well-appointed rooms, and great bathrooms. However, the staff make this hotel a very poor value. I never was offered my VIP perk. The phone batteries were not controlled, so their alarms went-off in the middle of the night. I wrote some correspondence and instead of normal envelopes, they had billing sleeves (complete with windows). When I asked to mail the letter, the concierge scrutinized the addressee, smirked, and tried to warn-me-off by stating it would not be picked-up until tomorrow and it would cost a whole 2€. At check-out, the person at the check-out desk, strangely with crossed-keys on the lapel, refused to provide me with a receipt from my stay. When asked to hold a package for a friend, more idiotic faces were made, followed by back talk, and a series of questions. Fortunately, the questions seemed to satisfy this person of great important and he grudgingly agreed to hold the package for the intended recipient for a few hours. Shortly, the facilities are five-star, but the staff are poorly trained and improperly supervised.
us2 night business trip

Palais Hansen Kempinski Vienna, Vienna

Is the description of this hotel not correct? Tell us