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1 room, 2 adults

Refinery Hotel, New York

5-star5 stars
63 W 38th St, New York, NY, 10018, United States of America

Luxury hotel with 2 bars/lounges, near 5th Avenue
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
  • Price Guarantee
From 5,155 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Food
Delicious food
Bar
Bar is awesome
Room
Great room

Refinery Hotel, New York

from $179
  • Studio, 1 Queen Bed
  • Studio, 1 King Bed
  • Deluxe Room, 2 Queen Beds
  • Atelier Executive Suite

What’s around Refinery Hotel, New York

Landmarks

  • In Midtown
  • 5th Avenue - 2 min walk
  • Bryant Park - 3 min walk
  • Madison Square Garden - 3 min walk
  • Macy's - 4 min walk
  • Times Square - 6 min walk
  • Empire State Building - 7 min walk
  • Broadway - 9 min walk

Getting around

  • New York, NY (LGA-LaGuardia) - 6.1 miles/9.9 km
  • Teterboro, NJ (TEB) - 8.2 miles/13.2 km
  • Newark, NJ (EWR-Liberty Intl.) - 10.9 miles/17.6 km
  • New York, NY (JFK-John F. Kennedy Intl.) - 13 miles/20.9 km
  • Linden, NJ (LDJ) - 16.6 miles/26.7 km
  • Caldwell, NJ (CDW-Essex County) - 17.5 miles/28.2 km
  • New York W 32nd St. Station - 6 min walk
  • New York Grand Central Terminal Station - 11 min walk
  • New York Penn Station - 14 min walk
  • 42 St. - Bryant Pk. Station - 3 min walk
  • 34 St. Station (Herald Square) - 5 min walk
  • Times Sq. - 42 St. Station - 6 min walk

At a glance

Key facts

Hotel size

  • This hotel has 197 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3 PM-1 AM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed (dogs and cats only)

  • Restrictions apply *

  • 1 per room

Internet

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Fitness facilities
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1912
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Parker and Quinn - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Winnies - Onsite lobby lounge.

Rooftop Bar - This rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting).

Awards and affiliations

  • The property is a member of the Small Luxury Hotels of the World.

Refinery Hotel, New York’s small print

Also known as

  • Hotel Refinery
  • Refinery Hotel
  • Refinery Hotel New York
  • Refinery New York
  • Refinery

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Valet parking costs USD 72.00 per night

Breakfast costs between USD 20 and USD 30 per person (approximately)

Cribs/Infant beds are available for USD 20.00 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.2 From 927 reviews

Very Good 8.0
Great location
Great location for all things Midtown.
usRomance trip
Very Good 8.0
Nice hotel, great rooftop bar. My room was clean.
Charles, usRomance trip
Exceptional 10.0
It was very satisfying giving more than a hundred
Johnny, usOther trip
Poor 2.0
Our check in process was colored our entire stay. We arrived early & were told that we would be texted when the room was available. We returned at 3:00 without a text to find the room was ready. We were handed key cards without elevator instructions nor a facilities description. Our Queen studio room had a very small bed & although we have VIP status was told that a king room was available at an outrageous extra cost. Other staff interactions were excellent.
George, usRomance trip
Fair 4.0
Came for Birthday Celebrations
Came here to celebrate boyfriend's birthday at the rooftop so thought it would be nice to stay at the hotel. When checking in, was not given any information on when to check out, or any other information about the hotel. All i gave was my name, and the front desk charged me for the room and did not give me a breakdown or a receipt. Had to call the front desk later to confirm basic information which should have been given to me at the first place. I specially wanted to ensure the room had a fridge (which i was told would be possible if i requested it ahead of time). I emailed and i called to make sure the room had a fridge and when we checked in, the room did not have it. Had to wait over 20 minutes for them to deliver a fridge. The hotel also knew there were two guests staying yet they only gave us one pair of slippers and one bath robe. There were also minimal toiletries available- we had to ask for a hairdryer to be brought up. Which again takes over 20/30 minutes. And considering that this hotel prides itself with being a "luxury" hotel. This is the first hotel i've stayed at where there was visible dust all on the table (where glasses and minibar was). Room was decorated beautifully but everything else falls short. Would only recommend this place for the rooftop. If you are going to pay about $400 a night, please go elsewhere where customer service is a priority.
usRomance trip

Refinery Hotel, New York

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