Choose dates to view prices

L'Araba Fenice

Photo gallery for L'Araba Fenice

Seasonal outdoor pool, a rooftop pool
Seasonal outdoor pool, a rooftop pool
Seasonal outdoor pool, a rooftop pool
Romantic Suite | Minibar, in-room safe, desk, blackout curtains
Superior Suite | Minibar, in-room safe, desk, blackout curtains

Overview of L'Araba Fenice

L'Araba Fenice

5-star property
Luxury hotel in Altavilla Silentina with spa and restaurant

7.8/10 Good

27 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
The price is €83
Price available on 05/02/2023
Map
Via Falagato 39 Cerrelli, Altavilla Silentina, SA, 84045

Room options

About this area

Getting around

  • Salerno (QSR-Costa d'Amalfi) - 26 min drive
  • Naples International Airport (NAP) - 75 min drive
  • Capaccio Roccadaspide Station - 14 min drive
  • Eboli Station - 17 min drive
  • Paestum Station - 19 min drive
  • Airport shuttle (surcharge)

Restaurants

  • L'Araba Fenice Hotel & Resort - 10 min walk
  • Agriturismo Spennagalli - 4 min drive
  • Trattoria da Angela - 6 min drive
  • Il Normanno - 9 min drive
  • Trattoria Tre Torri - 9 min drive

About this property

L'Araba Fenice

L'Araba Fenice offers an airport shuttle (available 24 hours) for EUR 220.00 per vehicle roundtrip. Guests can visit the spa to indulge in Thai massages, facials or body treatments, and Ambrosia serves Italian cuisine. This luxurious hotel also features a bar/lounge, an outdoor tennis court and a sauna. Fellow travellers like the comfortable beds and location.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 58 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM until 11 PM
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
  • Pool access is subject to availability and must be reserved in advance.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 22 lb per pet)*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site extended parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Playground

What to do

  • Tennis
  • Ecotours nearby
  • Golf lessons nearby

Working away

  • Business centre
  • Meeting room
  • Conference space (269 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 5 buildings/towers
  • Built in 2012
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Seasonal outdoor pool
  • Rooftop pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 26-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Cot/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Hydromassage shower head
  • Shower only
  • Bidet
  • Designer toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Spa

Astrea Wellness & Spa has 2 treatment rooms, including rooms for couples. Services include Thai massages, facials and body treatments. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open selected days. Guests under 18 years old are not allowed in the spa.

Dining

Ambrosia – Overlooking the garden, this restaurant specialises in Italian cuisine.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 220.00 per vehicle (roundtrip)

Children & extra beds

  • Cots/infant beds are available for EUR 20.0 per day
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Pets are allowed for an extra charge of EUR 20.00 per pet, per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

L'Araba Fenice Hotel Altavilla Silentina
L'Araba Fenice Hotel
L'Araba Fenice Altavilla Silentina
L'Araba Fenice
L'Araba Fenice Hotel
L'Araba Fenice Altavilla Silentina
L'Araba Fenice Hotel Altavilla Silentina

Frequently asked questions

Does L'Araba Fenice offer free cancellation for a full refund?
Yes, L'Araba Fenice does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at L'Araba Fenice?
As of 1 February 2023, prices found for a 1-night stay for 2 adults at L'Araba Fenice on 5 February 2023 start from €83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at L'Araba Fenice?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at L'Araba Fenice?
Yes, there's a seasonal outdoor pool.
Are pets allowed at L'Araba Fenice?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 22 lb per pet. There's a charge of EUR 20.00 per pet, per day.
Is parking offered on site at L'Araba Fenice?
Yes, there's free self and extended parking. Free motorhome/bus/lorry parking is available.
Is an airport shuttle service offered by L'Araba Fenice?
Yes, an airport shuttle is available. The charge is EUR 220.00 per vehicle roundtrip.
What are the check-in and check-out times at L'Araba Fenice?
You can check in from 2 PM - 11 PM. Check-out time is 11 AM. Express check-out is available.
What is there to do at L'Araba Fenice and nearby?
Practise your swing on the tennis courts. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy other amenities such as a seasonal outdoor pool and a sauna. L'Araba Fenice also has a garden.
Are there restaurants at or near L'Araba Fenice?
Yes, Ambrosia offers Italian cuisine and garden views. Nearby restaurants include L'Araba Fenice Hotel & Resort (10-min walk), Agriturismo Spennagalli (2.2 mi) and Trattoria da Angela (2.9 mi).

Reviews

7.8

Good

9.4/10

Cleanliness

8.1/10

Staff & service

7.6/10

Amenities

9.0/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

8/10 Very good

Steve, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Big modern rooms, attentive service, blah location
This is a large modern hotel that specializes in weddings and similar huge events. We stayed there during the off season, on a visit to Paestum. The general level of decor and amenities we would describe as sort of Disney: very competent, with comfortable beds and solid furnishings, clean and roomy bathroom, very large rooms even by American standards, well run, but a little corny and corporate feeling. Still, what do you expect for a gigantic wedding hotel in the middle of nowhere? Service was friendly and attentive, and the breakfast was better than most on our trip, as freshly cooked eggs were on offer. The immediate area is absolutely empty, though. Just some small, not particularly picturesque villages in the hills, widely spaced. Nowhere really to walk around and look. Still, it was the last night of our trip and it was nice to be able to stretch out, relax, sleep in a good bed and take a shower with satisfying water pressure before our flight.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel near Pozzallo ferry
The staff were superb. We had to leave before breakfast opened in the morning as we were catching the Pozzallo ferry to Malta. They arranged for us to get fresh fruit, coffee, etc., 15 minutes early. Everything was wonderful. Great hotel.
1-night romance trip
Verified Hotels.com guest review

4/10 Fair

Not a 5 star hotel
We got a very good deal on this 5-star hotel here in hotels.com. It was located remotely in an area without any shops or people. The hotel is a large complex consisting of the hotel and apartment buildings, tennis court, swimming pool and more. At check-in we got the keys for an apartment located a small walk from the hotel. It was a nice new building, but it had nothing to do with a 5-star hotel. Basically just a furnished apartment but without decor or even towels. We could park just outside which was fine. Since we booked a hotel-room in a 5-star hotel, this was not what we expected however. The following day we asked for a room with normal hotel facilities which we got. Reviewing this hotel is a little difficult, because in many ways it looks nice - it just does not have the feel of a hotel. Especially not a 5-star hotel where you would expect the best of what any hotel can offer. It is more like a large complex for weddings and birthday parties. Completely empty during the day and no service at the pool. We could only buy a sandwich in the nearby bar. In the evening there were no people around the hotel either, an empty restaurant, only a birthday party had a crowd. Overall the condition of the hotel is actually fine, but in our opinion, and we stayed in many 5-star hotels around the world, even this might technically meet the standards of a hotel in this level, the feel is very very different. Given the 5-stars and the higher pricing, we would not recommend it.
Verified Hotels.com guest review

10/10 Exceptional

Struttura bellissima, centro benessere fantastico!
Domenico, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Daniele, 1-night trip
Verified Hotels.com guest review

6/10 Good

La struttura è ben mantenuta massima pulizia il personale gentilissimi ! Quello che non mi è piaciuto è che la sera non c'è nessun intrattenimento , evento o quello che sia. E poi al ristorante le portate sono misere e prezzi abbastanza alti
Vincenzo, 1-night romance trip
Verified Expedia guest review

4/10 Fair

La struttura si presenta come un 5 stelle, ma manca dei requisiti per esserlo. La nostra prenotazione era per un appartamento exclusive per coppia più bambino di 4 anni. Quando siamo arrivati abbiamo scoperto che ci avevano sistemato al secondo piano in una palazzina senza ascensore. Alle nostre rimostranze ci hanno offerto una suite junior in un'altra palazzina dotata di ascensore, ma con metà dello spazio. Alla fine abbiamo optato per la prima, ma ho dovuto riportare il piccolo in braccio per le scale tutte le sere! Un'altra cosa inaccettabile è la doccia di soli 75 cm di lato, praticamente inaccessibile per persone un po' grosse. Il ristorante serve una buona colazione ed ha un ottimo chef, ma la scelta e la varietà dei prodotti è minima. In definitiva non consiglio di soggiornare in questa struttura dal rapporto qualità prezzo decisamente basso.
Francesco, 4-night family trip
Verified Expedia guest review

4/10 Fair

Non benissimo
Siamo stati disturbati tutta la notte e le lenzuola non erano pulite. abbiamo fatto presente la cosa, ricevute solo le scuse. Non bene.
Davide, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rilassante
Struttura bella con ampio giardino piscina e area wellness, camera ampia con salottino annesso, personale molto gentile e con un grande senso dell"accoglienza
Fabrizio, 1-night trip
Verified Hotels.com guest review