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Hotel Del Parque, Santa Marta (and vicinity)

3 stars
Calle 19 # 4-45Santa MartaMagdalenaColombia, ‏‎800-491-6126
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Excellent4.1 / 5
Value for money
Best value for money
Cleanliness
Clean
Location
Great location
Amenities
Bad amenities
44See all 44 Hotels.com reviews
From 39 reviewsTripAdvisor Traveller Rating

Hotel Del Parque, Santa Marta (and vicinity)

Hotel Info: 866-539-8117

from $37
  • Double Room
  • Single Room
  • Quadruple Room
  • Triple Room

At a glance

Key facts

Hotel size

  • This hotel has 5 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • No parking

Offsite

  • Area shuttle *

  • Shopping center shuttle *

Other information

  • Resort fee included

Also known as

  • Del Parque Santa Marta
  • Hotel Del Parque
  • Hotel Del Parque Santa Marta

Policies

If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 16 percent city/local tax will be charged
  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Airport shuttle service is offered for an extra charge of COP 27000 per vehicle (one way)

Area shuttle and shopping center shuttle service is offered for an extra charge

In the hotel

Services
  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Designated smoking areas (fines apply)

In the room

Home comforts
  • Air conditioning
Freshen up
  • Private bathroom
  • Shower only
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping

Hotel Del Parque, Santa Marta (and vicinity)’s small print

Also known as

  • Del Parque Santa Marta
  • Hotel Del Parque
  • Hotel Del Parque Santa Marta

Policies

If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 16 percent city/local tax will be charged
  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Airport shuttle service is offered for an extra charge of COP 27000 per vehicle (one way)

Area shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 44 reviews

Hotel Del Parque, Santa Marta (and vicinity)
Good3.0 / 5
Budget hotel but doesn't meet basic expectations
As a budget traveler your expectations for a $50 a night aren't extreme. However most hotels in this price range, especially in a place like Colombia, should have running water, flushing toilets and functional internet. Though though this hotel has charm and is in a great location, it's clear that they are in progress and inconsistent. While the owner and staff were helpful (which we were grateful for) something is amiss in or around the hotel's infrastructure and management. Water pressure was extremely bad the first night and the sink in the bathroom did not work correctly. We were given a pitcher of murky water to use for the night. The next morning we were told that there was a smaller room available for us. They moved our things and the new room was cozy though a little dirty. That night there was a problem with the internet ISP and it continued through the rest of the stay. The evening of our last day the toilet stopped flushing in the bathroom and water pressure was a problem again. The owner assured us that this was a problem caused by bad infrastructure in the city center. Even at a budget price, the hotel did not deliver on some of the basic necessities. This hotel had very high reviews and it was challenging to understand the disparity. Having stayed in budget hotels around the world, this one is definitely near the bottom of my list.
3 night romance trip
Hotel Del Parque, Santa Marta (and vicinity)
Excellent4.0 / 5
Great tiny hotel with great service
The location of the hotel could be better--it's surrounded by nightclubs and cafes blaring loud music. It may not be the most comfortable walking area of the town. However, the hotel overall is great. Bathroom is clean, albeit no hot water (Santa Marta smaller hotels rarely have hot water). Beds are comfortable and WiFi is sufficiently fast. Felipe, the owner, is also super nice, making himself available to help with anything. He also served us all complimentary breakfast in the morning!
2 night trip with friends
Hotel Del Parque, Santa Marta (and vicinity)
Good3.0 / 5
Affordable, clean, modest
This hotel is basically what it claims to be: an affordable, clean, modest hotel in a good location of Santa Marta.
1 night romance trip
Hotel Del Parque, Santa Marta (and vicinity)
Outstanding5.0 / 5
very nice
Great little hotel in a lovely town.
1 night romance trip
Hotel Del Parque, Santa Marta (and vicinity)
Good3.0 / 5
Staff was very friendly and helpful. Location was very good. It is fire hazard to lock guests into the hotel. We complained, however the hotel did not change it's policy.
3 night romance trip

See all reviews

Hotel Del Parque, Santa Marta (and vicinity)

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