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The Umrao, New Delhi

4 stars
National Highway - 8New DelhiDelhi N.C.R110037India, 800-491-6126
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Good3.7 / 5
Wellness
Great wellness & sports facilities
Pool
Great pool
Comfort
More comfort would be nice
WiFi
WiFi system needs upgrading
60See all 60 Hotels.com reviews
From 358 reviewsTripAdvisor Traveller Rating

The Umrao, New Delhi

Hotel Info: 866-539-8117

from $76
  • Executive Room, Jetted Tub
  • Deluxe Room
  • Superior Room

At a glance

Key facts

Hotel size

  • This hotel has 57 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India. The proof of identity can be a valid driver's permit, valid passport or voter's identity card. A valid identity proof is required for all the guests sharing the room. Non Indian Residents are requested to present a valid passport along with a valid visa.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free valet parking

Also known as

  • Umrao Hotel
  • Umrao Hotel New Delhi
  • Umrao New Delhi

Policies

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for INR 1500 per night

Cribs/Infant beds are available for INR 1500 per night

Airport shuttle service is offered for an extra charge of INR 1174 per vehicle (roundtrip)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Conference space size (feet) - 300
  • Conference space size (meters) - 27
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Premium bedding
Things to enjoy
  • Balcony or patio
  • Individually decorated
  • Individually furnished
  • Separate sitting area
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

U SPA has massage/treatment rooms. Services include deep-tissue massages, Swedish massages, massages, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

Thyme Fine Dining - Overlooking the garden, this restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Waffle-Coffee Shop - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.

The Umrao, New Delhi’s small print

Also known as

  • Umrao Hotel
  • Umrao Hotel New Delhi
  • Umrao New Delhi

Policies

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for INR 1500 per night

Cribs/Infant beds are available for INR 1500 per night

Airport shuttle service is offered for an extra charge of INR 1174 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 60 reviews

The Umrao, New Delhi
Poor1.0 / 5
Don't stay
Horrible stay, overcharged and taken advantage of on airport shuttle. There was a a party and so much noise, when I asked for another room they gave me a room with the same issue. Would never ever stay again.
1 night trip
The Umrao, New Delhi
Poor1.0 / 5
Money down the toilet
Don't ever go Bad staff Bad rooms Bad Food Bad location Bad amenities
4 night romance trip
The Umrao, New Delhi
Poor1.0 / 5
Avoid Avoid Aviid
Where do I start - horrible staff - bad service - two rooms that we changed both had plumbing problems - no ac in elevator or lobby - stale food for buffet breakfast - fresh juice is coagulated - staff does not speak or understand English - spa is new - no difference between Swedish and deep tissue - found staff using restrooms with open doors - linen with holes - was provided bath mat and wash cloths after asking - hotel looks beautiful from outside only - when inquired about car service - as per reception all cars were booked- but doorman told there is no driver - you are better off staying at the airport then drive to this place - definitely not even two stars - room service food below average
1 night business trip
The Umrao, New Delhi
Good3.0 / 5
Good, not great.
Small room but very cold A/C. Breakfast was good, coffee was not.
1 night business trip
The Umrao, New Delhi
Outstanding5.0 / 5
Great hotel, great service
Wonderful hotel. If you are going to see the Taj (or even if not), this is a great hotel. It is like living in the Taj Mahal (as close as you can ever hope it). Great building. Though, what takes the cake was the service. Now, I have been to some great hotels but this was really one of the best. I was there with my family and they went over and above to take care of our needs. I think they did things that were not in their "binder of services" but they found a way to get that done. The service, and warmth were present right from the guy at the door to the lobby to the restaurant. Loved our stay.
1 night family trip

See all reviews

The Umrao, New Delhi

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