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1 room, 2 adults
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El Castillo Galapagos, Puerto Ayora

2.5 stars
Barrio Pampas ColoradasCalle Albatros e Isabela, Puerto AyoraGalapagos200350Ecuador, 800-491-6126
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Good3.7 / 5
Service
Fantastic service
Comfort
Comfortable
Location
Location is inconvenient
21See all 21 Hotels.com reviews
From 44 reviewsTripAdvisor Traveller Rating

El Castillo Galapagos, Puerto Ayora

Hotel Info: 866-539-8117

from $65
  • Twin Room, 2 Single Beds
  • Double Room
  • Triple Room
  • Quadruple Room

At a glance

Key facts

Hotel size

  • This hotel has 6 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 9:00 AM

Required at check in

  • Cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle *

Offsite

  • Area shuttle *

Other information

  • Resort fee included

Also known as

  • Castillo Galapagos
  • El Castillo Galapagos
  • El Castillo Galapagos Inn
  • El Castillo Galapagos Inn Puerto Ayora
  • El Castillo Galapagos Puerto Ayora
  • El Castillo Galapagos Galapagos Islands/Puerto Ayora, Santa Cruz

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Buffet breakfast is offered for an extra charge of USD 5 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 60 per room (roundtrip)

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Coffee shop/café
  • Room service
Things to do
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Scuba diving nearby
Working away
  • Computer station
Services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas

In the room

Sleep well
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Shower only
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • Access via exterior corridors

El Castillo Galapagos, Puerto Ayora’s small print

Also known as

  • Castillo Galapagos
  • El Castillo Galapagos
  • El Castillo Galapagos Inn
  • El Castillo Galapagos Inn Puerto Ayora
  • El Castillo Galapagos Puerto Ayora
  • El Castillo Galapagos Galapagos Islands/Puerto Ayora, Santa Cruz

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Buffet breakfast is offered for an extra charge of USD 5 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 60 per room (roundtrip)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 21 reviews

El Castillo Galapagos, Puerto Ayora
Good3.0 / 5
Very helpful staff
Staff are EXTREMELY friendly and helpful. Room was very spacious and accommodated five of us easily. About 10 minute walk into town. Just a couple blocks from the trail to Tortuga Bay. A couple issues: - No A/C; there was a fan in the room, and although it helped, it's no match for the Galapagos heat/humidity - Wifi is slow/spotty - This is the Galapagos, so we would find a few bugs in the room. I want to emphasize that this was NOT for lack of effort on the staff's part. They cleaned our room thoroughly everyday and put down insecticide. Just a product of the environment and perhaps because our room was on the ground floor.
4 night trip with friends
El Castillo Galapagos, Puerto Ayora
Excellent4.0 / 5
Puerto Ayora hotel
Overall good experience. Sra. R. was very kind and helpful.
3 night romance trip
El Castillo Galapagos, Puerto Ayora
Good3.0 / 5
Cute but overpriced
The personnel were very helpful. We reached the hotel early at around 10 am and expected that we would need to leave our bags at the front desk, but to our surprise the room was already ready and the lady happily let us check in early. We got a gorgeous looking room and very comfortable, however, the flooring is old especially in the bathroom. The breakfast was minimal, but it was there. Also, the hotel is not very close to the port (where everything happens); the hotel does have cycles that you can use for free for as long as you need, but the area around the hotel does get deserted after dark, although, the area seems safe and there were helpful locals who guided us back to the hotel. I felt that the price of $100 for the night was too expensive given the above. We would have rather looked for a hostel near the port (note that other websites list more places than hotels.com).
1 night romance trip
El Castillo Galapagos, Puerto Ayora
Excellent4.0 / 5
Charming hotel
Liked this hotel - charming place. Did not like the plumbing system at all, there is no AC and no screens on all windows. Breakfast was pitiful. Hotel was without ele power all night. Staff did not speak any English.
1 night romance trip
El Castillo Galapagos, Puerto Ayora
Good3.0 / 5
El Castillo Galapagos
We stayed in this hotel for two nights. The manager was very helpful and pleasant. The location of the hotel was far away from the downtown so manager called a taxi for us to get there. The room was big with the beautiful balconies but it was lucking an air-condition or at least a ceiling fan. There were ant nests in the bathroom, so ants were marching all over the place. The breakfast is a joke. The girl told us that if we want scrambled eggs for breakfast we have to cook them - so I did. We went to the Tortuga Bay which is 45 minutes walking distance from the hotel. The Tortuga Bay is a beautiful must- see place.
2 night family trip

See all reviews

El Castillo Galapagos, Puerto Ayora

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