All hotels in Bern, Switzerland
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Hotel Restaurant Goldener Schlüssel Bern, Bern

3.5 stars
Rathausgasse 72BernBE3011Switzerland, ‏800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Good3.7 / 5
WiFi
Good internet service
Service
Fantastic service
Room
Room is not nice
Comfort
Uncomfortable
122See all 122 Hotels.com reviews
From 255 reviewsTripAdvisor Traveller Rating

Hotel Restaurant Goldener Schlüssel Bern, Bern

Hotel Info: 866-539-8117

from $116
  • Standard Double Room
  • Double Room Single Use
  • Triple Room
  • Superior Double Room
  • Standard Single Room
  • Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 34 rooms

Arriving/leaving

  • Check-in time 2 PM-11 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

Pets

  • Pets allowed (dogs only) *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Hotel Restaurant Goldener Schlüssel
  • Hotel Restaurant Goldener Schlüssel Bern
  • Restaurant Goldener Schlüssel
  • Restaurant Goldener Schlüssel Bern

Policies

Noise-free guestrooms cannot be guaranteed.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 5.30 per person, per night

Pet deposit: CHF 15 per stay

Optional extras

Self parking costs CHF 30 per day

Rollaway beds are available for CHF 45.00 per night

Pets are allowed for an extra charge of CHF 15.00 per accommodation, per stay

In the hotel

Food and drink
  • Free buffet breakfast
  • Restaurant
Things to do
  • Free bicycles on site
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Segway rental/tour nearby
Working away
  • Computer station
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • In-room accessibility
  • Roll-in shower

In the room

Sleep well
  • Pillow menu
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in regional cuisine and serves lunch and dinner. Open select days.

Hotel Restaurant Goldener Schlüssel Bern, Bern’s small print

Also known as

  • Hotel Restaurant Goldener Schlüssel
  • Hotel Restaurant Goldener Schlüssel Bern
  • Restaurant Goldener Schlüssel
  • Restaurant Goldener Schlüssel Bern

Policies

Noise-free guestrooms cannot be guaranteed.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 5.30 per person, per night

Pet deposit: CHF 15 per stay

Optional extras

Self parking costs CHF 30 per day

Rollaway beds are available for CHF 45.00 per night

Pets are allowed for an extra charge of CHF 15.00 per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 122 reviews

Hotel Restaurant Goldener Schlüssel Bern, Bern
Good3.0 / 5
Location is its only selling point.
Room was tiny even by Tokyo standards, but it was clean. I'm 6'3" and had to crouch everywhere. Parking is available, but at 30 CHR a day, it's more expensive than Geneva and the parking location is a good 500km away. The breakfast is a notch below American Continental and Best Western probably would win the culinary battle. Staff was pleasant. Nice, helpful girl when checking in and a less than helpful somewhat rude person when checking out. Overall, the location is perfect, one of the best which is why I think they charge what they do. I would rate this an official 2 star hotel with a 3 star review.
1 night romance trip
Hotel Restaurant Goldener Schlüssel Bern, Bern
Good3.0 / 5
the "bang for the buck" fell a bit short, but overall was good. good location for onion festival on that date.
1 night family trip
Hotel Restaurant Goldener Schlüssel Bern, Bern
Fair2.0 / 5
Make sure you request a quiet room.
We arrived, checked in our luggage as the room wasn't ready yet, and went sightseeing. We got back after dinner and went to our room. The room overlooked the street below, which became a restaurant in the evening. The noise was so loud that you couldn't hear the TV let along sleep. Hot night, no air and way too much noise. We asked to be moved because of the noise and they said there were no other rooms, we could move to another hotel but they were charging us for the next night either way. They said we should have asked for a quiet room, our fault. Later, they moved us to 2 small single rooms, with an extra charge!
2 night romance trip
Hotel Restaurant Goldener Schlüssel Bern, Bern
Excellent4.0 / 5
Location, location, location, and modest priced
Quaint modest priced hotel in the middle of old town. There is no A/C (common in Berne) so you need to keep the window open. In the front that means the noise of the many people dining on the street terraced restaraunts can be quite substantial. But the price and the wonderful location are a suitable compensation -- and if you can get a room in the back, you are a real winner!
3 night business trip
Hotel Restaurant Goldener Schlüssel Bern, Bern
Good3.0 / 5
Very good vintage hotel in old town
Arrived in Amsterdam in the middle of an incredible heat wave. None of the rooms were air conditioned, and all rooms in the front are right above a number of restaurants and bars that rock until past 2 p.m. We were given the option of moving to a larger room at the back for an added 26 euros a night. We chose not to and had a long night of heat and noise. We changed rooms the next morning and slept much better. Hotel staff are outstanding. Provided us with a large fan (a 'ventilator') and responded effectively well and quickly to our frequent questions. We felt that the breakfast easy a bit skimpy as we had read, but the dinners were quite good, and the young waiter was quick and genuinely friendly. Location in the middle of old town is outstanding. Almost every sight we were interested in seeing was in close walking distance.
4 night romance trip

See all reviews

Hotel Restaurant Goldener Schlüssel Bern, Bern

Is the description of this hotel not correct? Tell us