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Hotel Restaurant Goldener Schlüssel Bern, Bern

3.5 stars
Rathausgasse 72BernBE3011Switzerland, 800-491-6126
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Good3.7 / 5
WiFi
Good internet service
Service
Fantastic service
Room
Room needs to be redecorated
Comfort
More comfort would be nice
130See all 130 Hotels.com reviews
From 274 reviewsTripAdvisor Traveller Rating

Hotel Restaurant Goldener Schlüssel Bern, Bern

Hotel Info: 866-539-8117

from $127
  • Standard Double Room
  • Double Room Single Use
  • Triple Room
  • Superior Double Room
  • Standard Single Room
  • Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 34 rooms

Arriving/leaving

  • Check-in time 2 PM-11 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

Pets

  • Pets allowed (dogs only) *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Hotel Restaurant Goldener Schlüssel
  • Hotel Restaurant Goldener Schlüssel Bern
  • Restaurant Goldener Schlüssel
  • Restaurant Goldener Schlüssel Bern

Policies

Noise-free guestrooms cannot be guaranteed.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 5.30 per person, per night

Pet deposit: CHF 15 per stay

Optional extras

Self parking costs CHF 30 per day

Rollaway beds are available for CHF 45.00 per night

Pets are allowed for an extra charge of CHF 15.00 per accommodation, per stay

In the hotel

Food and drink
  • Free buffet breakfast
  • Restaurant
Things to do
  • Free bicycles on site
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Segway rental/tour nearby
Working away
  • Computer station
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • In-room accessibility
  • Roll-in shower

In the room

Sleep well
  • Pillow menu
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in regional cuisine and serves lunch and dinner. Open select days.

Hotel Restaurant Goldener Schlüssel Bern, Bern’s small print

Also known as

  • Hotel Restaurant Goldener Schlüssel
  • Hotel Restaurant Goldener Schlüssel Bern
  • Restaurant Goldener Schlüssel
  • Restaurant Goldener Schlüssel Bern

Policies

Noise-free guestrooms cannot be guaranteed.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 5.30 per person, per night

Pet deposit: CHF 15 per stay

Optional extras

Self parking costs CHF 30 per day

Rollaway beds are available for CHF 45.00 per night

Pets are allowed for an extra charge of CHF 15.00 per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 130 reviews

Hotel Restaurant Goldener Schlüssel Bern, Bern
Excellent4.0 / 5
Old hotel in the old town
Nice room and cleverly designed modular bathroom. Breakfast was nice too. Only downside - we faced street and with windows open the room smelled of smoke - we were on the 3rd floor
1 night romance trip
Hotel Restaurant Goldener Schlüssel Bern, Bern
Good3.0 / 5
Very old but updated hotel in the heart of city
First impression was better than what I ended up with by the time I checked out. On the surface the room looked clean, the bed was fresh but hard as a rock. Then I lost a small item from the night stand and had to look in the area under the bed: Obviously not cleaned in a while with a couple of "dust bunnies". Then I discovered a cigarette butt on the outside window sill. (Note that the hotel has a strict no smoking policy.) The facial tissue box was empty after three servings. For a four star hotel surprising: No shampoo, no hair conditioner. The included breakfast was disappointing: Only one (very tasty) dark bread and white rolls; fatty cold cuts but none of the famous Swiss dried meats, no smoked fish, just one hard and one soft cheese; semi-hard boiled eggs; jams; Birchermüesli, yoghurt, tea, cocoa, coffee.
1 night business trip
Hotel Restaurant Goldener Schlüssel Bern, Bern
Outstanding5.0 / 5
Great location but mattress could have been softer. All up though a perfect place to stay.
1 night romance trip
Hotel Restaurant Goldener Schlüssel Bern, Bern
Good3.0 / 5
Location is its only selling point.
Room was tiny even by Tokyo standards, but it was clean. I'm 6'3" and had to crouch everywhere. Parking is available, but at 30 CHR a day, it's more expensive than Geneva and the parking location is a good 500km away. The breakfast is a notch below American Continental and Best Western probably would win the culinary battle. Staff was pleasant. Nice, helpful girl when checking in and a less than helpful somewhat rude person when checking out. Overall, the location is perfect, one of the best which is why I think they charge what they do. I would rate this an official 2 star hotel with a 3 star review.
1 night romance trip
Hotel Restaurant Goldener Schlüssel Bern, Bern
Good3.0 / 5
the "bang for the buck" fell a bit short, but overall was good. good location for onion festival on that date.
1 night family trip

See all reviews

Hotel Restaurant Goldener Schlüssel Bern, Bern

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