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Hotel Restaurant Goldener Schlüssel Bern, Bern (region)

3.5 stars
Rathausgasse 72BernBE3011Switzerland, ‏‎800-491-6126
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Good3.7 / 5
Location
Great location
WiFi
Good internet service
Room
Room is not nice
Comfort
Uncomfortable
121See all 121 Hotels.com reviews
From 250 reviewsTripAdvisor Traveller Rating

Hotel Restaurant Goldener Schlüssel Bern, Bern (region)

Hotel Info: 866-539-8117

from $127
  • Standard Double Room
  • Double Room Single Use
  • Triple Room
  • Superior Double Room
  • Standard Single Room
  • Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 34 rooms

Arriving/leaving

  • Check-in time 2 PM-11 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

Pets

  • Pets allowed (dogs only) *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Hotel Restaurant Goldener Schlüssel
  • Hotel Restaurant Goldener Schlüssel Bern
  • Restaurant Goldener Schlüssel
  • Restaurant Goldener Schlüssel Bern

Policies

Noise-free guestrooms cannot be guaranteed.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 5.30 per person, per night

Pet deposit: CHF 15 per stay

Optional extras

Self parking costs CHF 30 per day

Rollaway beds are available for CHF 45.00 per night

Pets are allowed for an extra charge of CHF 15.00 per accommodation, per stay

In the hotel

Food and drink
  • Free buffet breakfast
  • Restaurant
Things to do
  • Free bicycles on site
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Segway rental/tour nearby
Working away
  • Computer station
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • In-room accessibility
  • Roll-in shower

In the room

Sleep well
  • Pillow menu
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in regional cuisine and serves lunch and dinner. Open select days.

Hotel Restaurant Goldener Schlüssel Bern, Bern (region)’s small print

Also known as

  • Hotel Restaurant Goldener Schlüssel
  • Hotel Restaurant Goldener Schlüssel Bern
  • Restaurant Goldener Schlüssel
  • Restaurant Goldener Schlüssel Bern

Policies

Noise-free guestrooms cannot be guaranteed.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 5.30 per person, per night

Pet deposit: CHF 15 per stay

Optional extras

Self parking costs CHF 30 per day

Rollaway beds are available for CHF 45.00 per night

Pets are allowed for an extra charge of CHF 15.00 per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 121 reviews

Hotel Restaurant Goldener Schlüssel Bern, Bern (region)
Good3.0 / 5
the "bang for the buck" fell a bit short, but overall was good. good location for onion festival on that date.
1 night family trip
Hotel Restaurant Goldener Schlüssel Bern, Bern (region)
Fair2.0 / 5
Make sure you request a quiet room.
We arrived, checked in our luggage as the room wasn't ready yet, and went sightseeing. We got back after dinner and went to our room. The room overlooked the street below, which became a restaurant in the evening. The noise was so loud that you couldn't hear the TV let along sleep. Hot night, no air and way too much noise. We asked to be moved because of the noise and they said there were no other rooms, we could move to another hotel but they were charging us for the next night either way. They said we should have asked for a quiet room, our fault. Later, they moved us to 2 small single rooms, with an extra charge!
2 night romance trip
Hotel Restaurant Goldener Schlüssel Bern, Bern (region)
Excellent4.0 / 5
Location, location, location, and modest priced
Quaint modest priced hotel in the middle of old town. There is no A/C (common in Berne) so you need to keep the window open. In the front that means the noise of the many people dining on the street terraced restaraunts can be quite substantial. But the price and the wonderful location are a suitable compensation -- and if you can get a room in the back, you are a real winner!
3 night business trip
Hotel Restaurant Goldener Schlüssel Bern, Bern (region)
Good3.0 / 5
Very good vintage hotel in old town
Arrived in Amsterdam in the middle of an incredible heat wave. None of the rooms were air conditioned, and all rooms in the front are right above a number of restaurants and bars that rock until past 2 p.m. We were given the option of moving to a larger room at the back for an added 26 euros a night. We chose not to and had a long night of heat and noise. We changed rooms the next morning and slept much better. Hotel staff are outstanding. Provided us with a large fan (a 'ventilator') and responded effectively well and quickly to our frequent questions. We felt that the breakfast easy a bit skimpy as we had read, but the dinners were quite good, and the young waiter was quick and genuinely friendly. Location in the middle of old town is outstanding. Almost every sight we were interested in seeing was in close walking distance.
4 night romance trip
Hotel Restaurant Goldener Schlüssel Bern, Bern (region)
Excellent4.0 / 5
wonderful room, but noisy guests
While the service of the staff and the room itself were fine, the noise level was unacceptable for a hotel of this caliber. There were loud children running up and down the halls for several hours. That should have been the responsibility of their parents, but these parents didn't appear to be concerned. We were about to notify the front desk when the running stopped so we don't know if the management could have controlled this issue.
2 night family trip

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Hotel Restaurant Goldener Schlüssel Bern, Bern (region)

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