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Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel

2.5 star property
Mountain hotel with indoor pool, near Tri State Racetrack and Gaming Center

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Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel

Photo gallery for Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel

Exterior
Indoor pool
Egyptian cotton sheets, premium bedding, pillowtop beds, desk
Free daily buffet breakfast
Lobby sitting area

Overview of Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel

9.0

Superb

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Laundry facilities
Map
410 New Goff Mountain Road, Cross Lanes, WV, 25313
Main amenities
  • Weekly housekeeping
  • Indoor pool
  • 24-hour fitness center
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Lobby fireplace
  • Front-desk safe
  • Convenience store
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

View all photos for Standard Room, 1 King Bed, Jetted Tub

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications Accessible)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Suite, 1 King Bed, Accessible (Communications Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • Heart of Cross Lanes
  • Mardi Gras Casino - 4 min drive
  • Charleston Coliseum & Convention Center - 13 min drive

Getting around

  • Charleston, WV (CRW-Yeager) - 20 min drive
  • Charleston Station - 14 min drive

Restaurants

  • McDonald's - 3 min drive
  • Tim Hortons - 9 min drive
  • Cookout - 2 min drive
  • Towne 'N Country Lanes - 9 min drive
  • Cracker Barrel - 13 min walk

About this property

Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel

Located in the entertainment district, Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel is a great choice for a stay in Cross Lanes. For a workout, you can visit the 24-hour fitness center or go for a morning swim at the indoor pool.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 89 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM - 2 AM
  • Express check-out available
  • Minimum check-in age: 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free offsite parking nearby

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Free reception (select days)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

Working away

  • 24-hour business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Wedding services

Facilities

  • Built in 2013
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Assistive listening devices available

Room amenities

Be entertained

  • 37-inch TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Free bottled water

More

  • Weekly housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM
  • Guests under 16 years old are not allowed in the fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Express Cross Lanes
Holiday Inn Express Hotel Cross Lanes
Holiday Inn Express Hotel Suites Cross Lanes
Inn Express Cross Lanes

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel?
As of Oct 4, 2023, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel on Oct 9, 2023 start from $115, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.
Are pets allowed at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel?
You can check in from 3 PM - 2 AM. Check-out time is 11:00 AM. Express check-out is available.
Is there an onsite casino at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel?
No, this hotel doesn't have a casino, but Mardi Gras Casino (4-min drive) is nearby.
What is there to do at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel and nearby?
Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel has an indoor pool and a 24-hour fitness center.
What's the area around Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel like?
Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel puts you in the heart of Cross Lanes. Popular attractions include Tri State Racetrack and Gaming Center, which is 3 minutes away by car.

Reviews

9.0

Superb

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

This was our second time staying at this property and bhad a wonderful experience. Emily checked us in the first time and also this stay and as usual she was excellent and very pleasant to deal with . She is definitely a great asset to your company.
Daniel, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Nice Hotel with bad pool.
Rooms and lobby seemed good and clean. Decided not to use pool based on condition.
Tim, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Very clean and comfy beds. Excellent breakfast items!
Kathy, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Always confirm ahead of time
We've stayed here several times as we traveled across country. Room comfortable, good breakfast, Polite front desk. Our shower head wasn't working correctly and we had email confirmation of King bed and they said it came i to them as 2 double beds, so I'm not sure which side had the issue.
Kimberly, 1-night trip
Verified Hotels.com guest review

6/10 Good

Breakfast was great the 1st morning not so much the second
Bill, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Alice, 1-night trip
Verified Hotels.com guest review

4/10 Fair

David, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Hotel Stay
This hotel could have been cleaner. There was mold residue on the shower liner and dirt spots in the tub. The air conditioner let off a strange smell as well. Hotel staff were wonderful and friendly.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location. Close to restaurants and casino
John, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Jessica, 1-night trip
Verified Hotels.com guest review

General property information

Travelers Say
"Breakfast was great and the pool was very clean."