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Sofitel Montevideo Casino Carrasco and Spa, Uruguay (all)

5 stars
Rambla Republica de Mexico snMontevideo11500Uruguay, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.4 / 5
Amenities
Great amenities
Service
Fantastic service
Vibe
Awesome vibe
Value for money
Poor value for money
102See all 102 Hotels.com reviews
From 693 reviewsTripAdvisor Traveller Rating

Sofitel Montevideo Casino Carrasco and Spa, Uruguay (all)

Hotel Info: 866-539-8117

from $225
  • Superior Room, 2 Single Beds, City View
  • Superior Room, 1 Queen Bed, City View
  • Junior Suite, 1 King Bed, View (views of Río de la Plata)
  • Luxury Room, 1 Queen Bed, View (views of Río de la Plata)
  • Suite, 1 King Bed, View
  • Deluxe Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 116 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is Noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed

  • Restrictions apply *

  • Up to 5 kg

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • WiFi in public areas *

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Also known as

  • Sofitel Hotel Montevideo Carrasco Casino
  • Sofitel Montevideo Casino Carrasco

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Guests under 16 years old are not allowed in the spa.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • All citizens of Uruguay will be charged the national value-added tax (10%) from November 15 to the day after Easter. However, business travelers from firms in Uruguay will be charged the value-added tax year round. Foreigners on a tourist visa are exempt from this tax.

Optional extras

Valet parking is available for an extra charge

WiFi is available in public areas for an extra charge

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa services on site
  • Casino
Working away
  • Business center
  • Number of meeting rooms - 3
  • Conference space size (feet) - 3701
  • Conference space size (meters) - 344
  • One meeting room
Services
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • 42-inch LCD TV
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

1921 - This restaurant specializes in French cuisine and serves breakfast and dinner.

Tea Gallery - This café specializes in French cuisine and serves light fare only.

Sofitel Montevideo Casino Carrasco and Spa, Uruguay (all)’s small print

Also known as

  • Sofitel Hotel Montevideo Carrasco Casino
  • Sofitel Montevideo Casino Carrasco

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Guests under 16 years old are not allowed in the spa.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • All citizens of Uruguay will be charged the national value-added tax (10%) from November 15 to the day after Easter. However, business travelers from firms in Uruguay will be charged the value-added tax year round. Foreigners on a tourist visa are exempt from this tax.

Optional extras

Valet parking is available for an extra charge

WiFi is available in public areas for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 102 reviews

Sofitel Montevideo Casino Carrasco and Spa, Uruguay (all)
Excellent4.0 / 5
Beautiful, iconic hotel, but needs improvement.
Hotel was gorgeous and comfortable, but had some major issues: 1) One of the elevators stayed broken for 3 days. 2) Our first room, the toilet flooded (not from a backup, but from a leak). 3) Our second room, the toilet kept running for at least 5 minutes, and at least once for over an hour (We left for breakfast and came back and it was still running loudly) 4) The concierge service was terrible. 5) Quality of service/food was extremely inconsistent. One day it would be amazing, then the next 2 days the order would be incorrect and the food would be soggy and tasteless. The other major issue is location - It is 22km outside of Montevideo. That means a 30 minute cab ride into town, if you want to explore old town, etc. If you're like us, we like to explore during the day and return to hotel to rest and change before going back out for dinner.... this would mean an extra $30 cab ride, and 1 hour roundtrip commute to be able to go back to the to hotel to refresh before dinner. Definitely a no in my booked.
4 night romance trip
Sofitel Montevideo Casino Carrasco and Spa, Uruguay (all)
Outstanding5.0 / 5
Great hotel!
Beautifully restored hotel. Highly recommend
1 night romance trip
Sofitel Montevideo Casino Carrasco and Spa, Uruguay (all)
Outstanding5.0 / 5
Finally a palace in Montevideo
After so many stays in Starwood properties in Montevideo, Sheraton + Four Points, who kept getting worse year after year, I was overwhelmed by the quality of the Sofitel who offered top-notch service in a much needed Montevideo. The spa + restaurant were outstanding. Strongly recommended.
1 night business trip
Sofitel Montevideo Casino Carrasco and Spa, Uruguay (all)
Good3.0 / 5
Sofitel Montevideo 3/9 - 3/13/2014
The hotel was under some repairs while we were there (3/9/2014 - 3/13/2014). Certain aspects of the common areas were disruptive. The room was not replenished properly. The general manager listened to our issues and was very gracious. He compensated us adequately for the inconveniences.
4 night business trip
Sofitel Montevideo Casino Carrasco and Spa, Uruguay (all)
Excellent4.0 / 5
Rooms need better lighting but otherwise are good
The hotel is nice and was recently opened about a year ago. My only complaint is that the lighting in the room wasn't good. This made getting dressed more difficult because the area is dark around the full body mirror and the light by the sink is overhead rather than next to the mirror. Otherwise this is a good place to stay.
2 night trip

See all reviews

Sofitel Montevideo Casino Carrasco and Spa, Uruguay (all)

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