The address given for this hotel is a single door leading to a flight of stairs, that was locked and dark all day. We wanted to leave our luggage so we could sight see, but there was no buzzer, sign, or any indication of what to do. A nice lady at the info office (opposite end of the Grote Market from the church) stowed our bags for the day, then tried to call the contact number for the hotel; no one answered.
We came back at 3:00 (official check-in time) but still no one there. In desperation, we asked the pizzeria next door to the locked door, and they sent us to the Piccolo cafe at the end of the street. The lady there checked us in, then led us across and down the street to a very old, canal-style house, which was kind of cool. Less cool, however, were the three flights of stairs that were steep enough to be considered a ladder! It was no small feat to pull our bags to the top. The room, though, was in the attic, very light and roomy, literally in the shadow of the church near the Grote Markt. They gave us a wifi password, but there was no signal and I was not able to get on at all.
The location was convenient to the train station, Grote Markt, Corrie Ten Boom house, shopping, restaurants, and the bus to Schipol and Keukenhof.