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Hotel Conde de Lemos

Photo gallery for Hotel Conde de Lemos

Breakfast, lunch and dinner served, fusion cuisine
Balcony
Balcony
LCD TV
In-room safe, individually decorated, individually furnished, desk

Overview of Hotel Conde de Lemos

Hotel Conde de Lemos

3.5-star property
3.5-star hotel in Puno with restaurant and bar/lounge

8.2/10 Very good

202 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Bathtub
Map
Jr. Puno 681, Puno, PUNO, 5550000

Room options

About this area

What's nearby

  • Heart of Puno

Getting around

  • Juliaca (JUL-Inca Manco Capac Intl.) - 48 min drive
  • Puno Station - 12 min walk
  • Airport shuttle (surcharge)

Restaurants

  • La Casa del Corregidor - 2 min walk
  • Cevicheria Mareas - 3 min walk
  • Mojsa - 3 min walk
  • La Receta - 3 min walk
  • Pizza Andina - 4 min walk

About this property

Hotel Conde de Lemos

A great choice for a stay in Puno, Hotel Conde de Lemos features a rooftop terrace and offers an airport shuttle (available 24 hours) for PEN 120 per vehicle. For a bite to eat, guests can visit LLUVIA RESTAURANTE, which serves fusion cuisine and is open for breakfast, lunch and dinner. Fellow travellers say good things about the helpful staff and breakfast.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Sanitary Protocol for Categorized Hotels (Peru)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 34 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2 PM until anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:30 AM–9 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • Room service (limited hours)

Travelling with children

  • Childcare in room (surcharge)

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2000
  • Safe-deposit box at front desk
  • Rooftop terrace

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)

Languages

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

LLUVIA RESTAURANTE – This restaurant specialises in fusion cuisine and serves breakfast, brunch, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A national sales tax of between 10% and 18% will be charged upon check-out to residents of Peru regardless of length of stay, and non-residents staying in the country for 60 consecutive days or more. Travellers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

Optional extras

  • Dial-up Internet access is available in guest rooms for an extra charge
  • Airport shuttle service is offered for an extra charge of PEN 120 per vehicle. Maximum occupancy 2
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for PEN 76.0 per night
  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Sanitary Protocol for Categorized Hotels (Peru) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a first aid kit and window guards on site.

This property accepts major credit cards, debit cards and cash.

According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Also known as

Hotel Conde Lemos Puno
Hotel Conde Lemos
Conde Lemos Puno
Conde Lemos
Hotel Conde de Lemos Puno
Hotel Conde de Lemos Hotel
Hotel Conde de Lemos Hotel Puno

Frequently asked questions

Does Hotel Conde de Lemos offer free cancellation for a full refund?
Yes, Hotel Conde de Lemos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Conde de Lemos?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Conde de Lemos?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Conde de Lemos?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Conde de Lemos?
Yes, an airport shuttle is available. The charge is PEN 120 per vehicle.
What are the check-in and check-out times at Hotel Conde de Lemos?
You can check in from 2 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
Are there restaurants at or near Hotel Conde de Lemos?
Yes, LLUVIA RESTAURANTE offers fusion cuisine. Nearby restaurants include Mojsa (3-min walk), La Receta (3-min walk) and Pizza Andina (4-min walk).
What's the area around Hotel Conde de Lemos like?
Hotel Conde de Lemos is in the heart of Puno, a short 2-minute walk from Puno Cathedral and 3 minutes' walk from Puno Plaza de Armas. Travellers say that the area is safe.

Reviews

8.2

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

7.9/10

Amenities

7.7/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

8/10 Very good

The staff were friendly and helpful. Hotel has only luke warm water for shower and definitely no hot water. The bed was not comfortable but great view and location. Buffet breakfast was good.
Louis, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Very nice Staff. Close to Plaza de Armas. Charming authentic remodeled very old super thick walled home.
Scott, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Front of building under construction.
Sandra, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice, clean, comfortable
Great spot in Puno. Good location, comfortable, clean room, friendly and helpful staff. Good value for price!
Melissa, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Staff were outstanding! Very friendly and extremely helpful. Location is unbeatable as well. We also felt safe during our stay. Accommodations were a tad outdated, but the excellent staff and location made right up for that. Would stay here again.
Dannika, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ana-Mirela, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ana-Mirela, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

The hotel is right on the back corner of the church and the plaza - which is good and bad. There is more noise with the taxis and honking but convenient to walk to places. The hotel breakfast has variety but will be the same daily. The hotel does not provide bottle of water or glass(es) in bathroom which would have been nice. If you need a taxi, have the staff arrange for you - paid 5 soles to get to bus station. Would recommend going to grocery store (it’s like a super Walmart) to get water and snack food.
Heidi, 2-night trip
Verified Expedia guest review

8/10 Very good

In a good area. Staff very pleasant and helpful at all times. Bathroom a little dated and typical for area a little cold in building.
Patricia, 1-night trip
Verified Expedia guest review

6/10 Good

On the positive side, the owner and the staff were very friendly and helpful. And, the hotel itself was very well located. HOWEVER!! Their listing on Expedia showed that they have a restaurant and bar. In reality they do not have them or they are closed. This is particularly disturbing because: I AM QUADRIPLEGIC AND IN A WHEELCHAIR. AND,I ONLY BOOK HOTELS WHICH HAVE A RESTAURANT AND BAR because if we arrive later than 7:00 PM after a day traveling by bus (as was the case) we probably will not want to endure the hardship (particularly for my wife - who is pushing the wheelchair) of maneuvering the wheelchair over cobbled streets. They offered to call for 'take-out' which we accepted. But, we had to wait more than 90 minutes for delivery of the meal, and when it arrived it was inedible. The only thing they could say was "We will not use that restaurant again" The hotel itself was poorly maintained - chipped paint (needs a complete repainting), and somewhat grubby (in need of deep cleaning)
Alan, 2-night romance trip
Verified Expedia guest review