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Twelve at Hengshan, A Luxury Collection Hotel, Shanghai, Shanghai

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
12 Hengshan RoadXuhui District, ShanghaiShanghai200031China

Luxury hotel with 2 restaurants, near French Concession
  • Free WiFi and free parking
Fabulous8.6
Pool
Great pool
Breakfast
Tasty breakfast
Food
Delicious food
Bar and Beverages
Bar is awesome
32See all 32 Hotels.com reviews
From 528 reviewsTripAdvisor Traveller Rating

Twelve at Hengshan, A Luxury Collection Hotel, Shanghai, Shanghai

from $181
  • Deluxe Room (King Bed)
  • Grand Suite
  • Premier Room (Twin Bed)
  • Courtyard Room
  • Courtyard Suite
  • Presidential Suite
  • Hengshan Suite
  • Signature Room
Want more choice? Check out our other properties in Shanghai.

At a glance

Key facts

  • This hotel has 171 rooms
  • This hotel is arranged over 8 floors
  • Staff speak English

Arriving/leaving

  • Check-in time 2 PM-noon
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Breakfast (surcharge)
  • 2 restaurants
  • 24-hour room service
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
Working away
  • Business center
  • Conference space
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built 2012
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Twelve at Hengshan Spa. Services include massages, facials, and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including hydrotherapy.

Dining

12 Hengshan - Onsite restaurant.

Tops and Terrace - This restaurant specializes in fusion cuisine.

Twelve at Hengshan, A Luxury Collection Hotel, Shanghai, Shanghai’s small print

Also known as

  • Luxury Collection Hotel Shanghai
  • Twelve Hengshan
  • Twelve Hengshan Luxury Collection
  • Twelve Hengshan Luxury Collection Hotel
  • Twelve Hengshan Luxury Collection Hotel Shanghai
  • Twelve Hengshan Luxury Collection Shanghai
  • Twelve Hengshan Shanghai
  • Twelve Shanghai

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

Parking height restrictions apply.

Optional extras

Rollaway beds are available for an additional charge

Breakfast is offered for an extra charge of CNY 288 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Twelve at Hengshan, A Luxury Collection Hotel, Shanghai, Shanghai

Landmarks

  • In Xuhui
  • Jing An Temple (29-minute walk)
  • French Concession (12-minute walk)
  • Xintiandi (34-minute walk)
  • Ferguson Lane (16-minute walk)
  • Notre Dame Church (19-minute walk)
  • St. Nicholas Church (19-minute walk)
  • Cathay Theatre (24-minute walk)

Getting around

  • Shanghai (SHA-Hongqiao Intl.) 21-min drive
  • Shanghai (PVG-Pudong Intl.) 45-min drive
  • Shanghai South Railway Station 15-min drive
  • Shanghai Railway Station 18-min drive
  • Shanghai Hongqiao Railway Station 27-min drive
  • Jing'an Temple Station 27-min walk
  • Free self parking

Twelve at Hengshan, A Luxury Collection Hotel, Shanghai, Shanghai

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