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Embassy Suites Knoxville West, Knoxville

3.5 stars
9621 Parkside DrKnoxvilleTN37922United States of America, ‏‎855-239-9484
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Outstanding4.8 / 5
Value for money
Best value for money
Cleanliness
Clean
Location
Great location
Comfort
Uncomfortable
207See all 207 Hotels.com reviews
From 616 reviewsTripAdvisor Traveller Rating

Embassy Suites Knoxville West, Knoxville

Hotel Info: 855-239-9484

from $122
  • Studio, One King Bed, Accessible
  • Studio, One King Bed
  • King, Premium Studio Suite
  • Room, Accessible, Non Smoking
  • Suite, Accessible, Non Smoking
  • Suite, Accessible, Non Smoking
  • Suite, 2 Queen Beds, Accessible, Non Smoking
  • Studio, Accessible, Non Smoking
  • King, Premium Suite
  • Suite, Two Queen Beds
  • Premium Suite, 2 Queen Beds
  • Suite, One King Bed
  • Suite, Two Queen Beds
  • Suite, One King Bed

At a glance

Key facts

Hotel size

  • This hotel has 140 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is 12:00 PM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

In the hotel

Food and drink
  • Free cooked-to-order breakfast
  • Restaurant
  • Bar/lounge
  • Free reception
Things to do
  • Indoor pool
  • Spa tub
  • Golfing nearby
Working away
  • Business center
Services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • TV
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave

Recent reviews

Outstanding 4.8 /5 from 207 reviews

Embassy Suites Knoxville West, Knoxville
Good3.0 / 5
Didn't get what I paid for.
Booked a 2-bed suite but was given a single bed studio room for 5 people. Hotel refused to find us an acceptable room. Paid $174 for a terrible night cramped together. There was a used q-tip on the floor and the "view" was severely lacking.
1 night family trip
Embassy Suites Knoxville West, Knoxville
Outstanding5.0 / 5
Great hotel
Our stay was great. Staff helpful and kind. Beds are somewhat hard and small. Rooms were certainly clean. Nice amount of space in the rooms. The breakfast buffet was the best!
1 night family trip
Embassy Suites Knoxville West, Knoxville
Outstanding5.0 / 5
Nice hotel. Awesome breakfast.
1 night family trip
Embassy Suites Knoxville West, Knoxville
Outstanding5.0 / 5
Hotel is wonderful - would most likely stay again
The stay was nice. The room was spacious and laid out well. I didn't feel cramped, which is an issue I have with most rooms. My only complaints are that we opted for the extra snacks and drinks to be included in our stay, but the vending machines were always empty or had very few choices. There was no value there for the 4 kids I had with me. The other is that the breakfast staff was extremely rude to me. I reported it back to the hotel desk clerk and asked that the manager be notified, but I never heard from anyone regarding action.
2 night family trip
Embassy Suites Knoxville West, Knoxville
Outstanding5.0 / 5
The hotel amenities were great. Hot tub, pool, sauna, fire pits on the patio, evening reception and the BEST breakfast.
2 night family trip

See all reviews

Embassy Suites Knoxville West, Knoxville

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