All hotels in Knoxville, Tennessee, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Embassy Suites Knoxville West, Knoxville

3.5 stars
9621 Parkside DrKnoxvilleTN37922United States of America, 855-239-9484
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Outstanding4.8 / 5
Value for money
Best value for money
Cleanliness
Clean
Location
Great location
Room
Room is all right
204See all 204 Hotels.com reviews
From 666 reviewsTripAdvisor Traveller Rating

Embassy Suites Knoxville West, Knoxville

Hotel Info: 855-239-9484

from $144
  • Studio, One King Bed, Accessible
  • Studio, One King Bed
  • King, Premium Studio Suite
  • Room, Accessible, Non Smoking
  • Suite, Accessible, Non Smoking
  • Suite, Accessible, Non Smoking
  • Suite, 2 Queen Beds, Accessible, Non Smoking
  • Studio, Accessible, Non Smoking
  • King, Premium Suite
  • Suite, Two Queen Beds
  • Premium Suite, 2 Queen Beds
  • Suite, One King Bed
  • Suite, Two Queen Beds
  • Suite, One King Bed

At a glance

Key facts

Hotel size

  • This hotel has 140 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is 12:00 PM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

In the hotel

Food and drink
  • Free cooked-to-order breakfast
  • Restaurant
  • Bar/lounge
  • Free reception
Things to do
  • Indoor pool
  • Spa tub
  • Golfing nearby
Working away
  • Business center
Services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • TV
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave

Recent reviews

Outstanding 4.8 /5 from 204 reviews

Embassy Suites Knoxville West, Knoxville
Outstanding5.0 / 5
Brick Oven
Very nice Hotel with a modern feel. Our room had some minor cosmetic problems but overall a really neat room. Breakfast was incredible and managers meeting always a hit.If your looking for scenery then this is not for you but hotel is nice. Brick oven pizza we had for dinner was really delicious. Nice stay
1 night family trip
Embassy Suites Knoxville West, Knoxville
Outstanding5.0 / 5
I've stayed here each year since my daughter's freshman year at UTK. The customer service is STELLAR!! EVERYTIME!!!!!!!! It's a five star to us!
2 night family trip
Embassy Suites Knoxville West, Knoxville
Good3.0 / 5
I frequently stay at Embassy Suites while traveling. Unfortunately, this location was a bit of a disappointment. Upon entering, garbage was overflowing from all outdoor garbage cans with trash strewn about on the ground. No one was outside to greet us, as I am accustomed to. Once inside, no one was at the check in counter and the lobby was stiflingly hot and very crowded. I wondered around a bit, unsure where to check in when someone appeared from a dark back room. Check in was seamless as I'd prepaid. The room itself was clean and appeared up to date and comfortable. However, there was no bathtub as I expected. The hotel staff stated there was nothing they could do as no other rooms with bathtubs were available. They suggested calling hotels.com to resolve the issue. With hotels.com assistance, we were able to cancel our reservation with no penalty and move to a different location. That I appreciated, but will not be staying here again.
1 night business trip
Embassy Suites Knoxville West, Knoxville
Outstanding5.0 / 5
Nice hotel, great service
This is the best place I have ever had. Especially, the hot order-to-make free breakfast is so good that I will definitely come back when I travel to Knoxville. Highly recommend it!
2 night family trip
Embassy Suites Knoxville West, Knoxville
Excellent4.0 / 5
New hotel, but air quit working
3 night business trip

See all reviews

Embassy Suites Knoxville West, Knoxville

Is the description of this hotel not correct? Tell us