The Great Roots Forestry SPA Resort

Photo gallery for The Great Roots Forestry SPA Resort

Primary image
Seasonal outdoor pool, pool umbrellas, sun loungers
Seasonal outdoor pool, pool umbrellas, sun loungers
Balcony
Down comforters, in-room safe, laptop workspace, blackout drapes

Overview of The Great Roots Forestry SPA Resort

The Great Roots Forestry SPA Resort

4.0 star property
Mountain resort in Sanxia with 2 restaurants and spa

8.6/10 Fabulous

364 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
The price is $149
Price available on 8/30/2022
Map
No.80, Chajiao, Sanxia District, New Taipei City, 237
Main amenities
  • Daily housekeeping
  • 2 restaurants
  • Full-service spa
  • Hot springs
  • Fitness center
  • Seasonal outdoor pool
  • Room service
  • 2 coffee shops/cafes
  • Business center
  • Airport shuttle
  • Area shuttle
  • Train station pick-up service
Feel at home
  • Children stay free
  • Playground on site
  • Refrigerator
  • Connecting/adjoining rooms available
  • Garden
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
  • Temperature checks

Choose dates to view prices

About this area

What's nearby

  • In Sanxia
  • Shihmen Dam - 49 min drive
  • Wulai Old Street - 74 min drive

Getting around

  • Taoyuan International Airport (TPE) - 48 min drive
  • Songshan Airport (TSA) - 66 min drive
  • Yingge Station - 15 min drive
  • Taoyuan Boshan Station - 24 min drive
  • Jungli Neili Station - 27 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

About this property

The Great Roots Forestry SPA Resort

The Great Roots Forestry SPA Resort offers an airport shuttle during limited hours for TWD 1300 per vehicle one-way. You can visit the spa to be pampered with massages, body treatments, or aromatherapy, and Crown Prince Restaurant, one of 2 restaurants, serves fusion cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale resort include 2 coffee shops/cafes, a fitness center, and a seasonal outdoor pool. Fellow travelers say good things about the helpful staff and family-friendly amenities.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 200 units
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle from 8:00 AM to 6:00 PM*
  • Train station shuttle*

Offsite

  • Area shuttle within 30.6 kilometers*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • 2 restaurants
  • 2 coffee shops
  • Barbecue grills
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Playground
  • Grocery/convenience store
  • Children's menu

What to do

  • Ecotours
  • Hot springs

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2000
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • Seasonal outdoor pool
  • Arcade/game room
  • Full-service spa

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path to elevator
  • Wheelchairs available on site
  • Hand-held showerheads
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Outdoor Hot Spring SPA. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and a steam room. Public bath/onsen services include an outdoor mineral hot springs (Japanese-style onsen). The ryokan bathing area is open from 8:00 AM to 11:00 PM.

The spa is open daily.

Dining

Crown Prince Restaurant - This restaurant specializes in fusion cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
Liyan Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Great Roots Cafe - This café serves light fare only. Open daily.
Scenic Café - This coffee shop serves lunch, dinner, and light fare. Open select days.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of TWD 1300 per vehicle (one-way, maximum occupancy 4)
  • Train station pick-up and train station drop-off service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to September 1 2022 (dates subject to change):
  • Fitness facilities

Children & extra beds

  • Airport shuttle service for children costs TWD 1300

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards and cash.

Also known as

Great Roots Forestry SPA
Great Roots Forestry SPA New Taipei City
Great Roots Forestry SPA Resort
Great Roots Forestry SPA Resort New Taipei City
The Great Roots Forestry Spa
The Great Roots Forestry SPA Resort Resort
The Great Roots Forestry SPA Resort New Taipei City
The Great Roots Forestry SPA Resort Resort New Taipei City

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.7/10

Cleanliness

8.7/10

Staff & service

8.5/10

Amenities

8.6/10

Property conditions & facilities

9.1/10

Eco-friendliness

8/10 Very Good

Outdated room but offer many outdoor fun.
As a hotel guest, the outdoor hot spring pools and access to the forest park for free. Our room was outdated, poorly lit had, and the air conditioner was not working properly. It overlooked the hotel pool which was filled with fallen leaves and moss. The breakfast is located at another building (we had to walk over in the cold and rain) and the breakfast was mediocre. We had dinner at the Chinese restaurant located at B1, the service was good and the food was pretty good. Overall I give this resort B-.
Ming, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful surroundings, friendly staff, hot springs were amazing, restaurant was good but not excellent but overall a fantastic experience. Will definitely go again
2-night family trip
Verified Expedia guest review

8/10 Very Good

Fong-Ping, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

2-night trip
Verified Expedia guest review

8/10 Very Good

Hotel catering needs to improve
The room and stay was fantastic! The kids love the pool and hot spring. Beside, the food from the hotel was very limited since there’s not much choices outside the hotel. There would be much enjoyable if the hotel catering improve dearly.
Yin Ting Premy, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

4/10 Fair

unprofessional
thur couldn’t find our booking record, showed them my confirmation email and still couldn’t find it. Gave us the wrong room type (i booked the room with mountain view but ended up getting a room with the view of the parking lot.)
Anny, 1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Nice grounds, needs better breakfast/softer beds
The beds are very hard, but bedding is very clean. There is no in room hot spring tub, which was disappointing. Breakfast is not great, both for the variety and quality. Since it’s in the wooded area, there is no other option for breakfast.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay
Very comfortable place to stay for getaway!
PING-YING, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review