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1 room, 2 adults
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Kyriad Carcassone Ouest La Cité, Carcassonne

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Allee Gilles Personnier De RobervalZi La Bouriette, CarcassonneAude11000France, 800-491-6126
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Good3.6 / 5
Service
Fantastic service
Location
Location is ok
Cleanliness
Could use a good cleaning
214See all 214 Hotels.com reviews
From 261 reviewsTripAdvisor Traveller Rating

Kyriad Carcassone Ouest La Cité, Carcassonne

Hotel Info: 866-539-8117

from $44
  • Triple Room, Multiple Beds (x)
  • Triple Room, 3 Single Beds (x)
  • Standard Double
  • Superior Twin Room
  • Room (x)
  • Superior, One Double Bed
  • Superior Triple Room

At a glance

Key facts

Hotel size

  • This hotel has 79 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking

Also known as

  • Kyriad Carcassone
  • Kyriad Carcassone Ouest Cité
  • Kyriad Carcassone Ouest Cité Carcassonne
  • Kyriad Carcassone Ouest Cité Hotel
  • Kyriad Carcassone Ouest Cité Hotel Carcassonne

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of EUR 11 per person (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Sleep well
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Connecting/adjoining rooms available

Kyriad Carcassone Ouest La Cité, Carcassonne’s small print

Also known as

  • Kyriad Carcassone
  • Kyriad Carcassone Ouest Cité
  • Kyriad Carcassone Ouest Cité Carcassonne
  • Kyriad Carcassone Ouest Cité Hotel
  • Kyriad Carcassone Ouest Cité Hotel Carcassonne

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of EUR 11 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 214 reviews

Kyriad Carcassone Ouest La Cité, Carcassonne
Poor1.0 / 5
AVOID THIS HOTEL AT ALL COSTS
I only wish there was a facility for posting photographs of the hotel room. We often stay at Kyriad however this place was NOT in anyway representative of the chain we know. The carpet was filthy, the room the size of a matchbox and all for 90 Euros or so,.......completely disgusting.
1 night family trip
Kyriad Carcassone Ouest La Cité, Carcassonne
Excellent4.0 / 5
Good overnight accomodation
Overnight stay. Near historic city 10 minute drive. No restaurant Saturday night helpful staff
1 night romance trip
Kyriad Carcassone Ouest La Cité, Carcassonne
Fair2.0 / 5
Not what we were led to expect...
Very disappointing. We were looking for a hotel that was clean, comfortable and inexpensive but that was also near the airport (we were on foot) and where we could get a meal. The room was fine. Staff were pleasant and helpful. We booked this hotel because, from the information on the hotels.com web page, (1) it seemed to be within easy walking distance from the airport (2) there was a "free shuttle available on request", and (3) there was a "restaurant which serves breakfast, lunch and dinner". Sounded perfect. Despite booking a week in advance, the hotel had no record of us. Fortunately they had a room available so this was easily resolved. We had discovered that, although the hotel is near the airport, getting there on foot would be difficult and dangerous as it involved crossing busy roads with no footpath or crossings. However when we tried to arrange the “free shuttle” we were told that none was available. Later, when we tried to book dinner in the restaurant we were told that it was only open for breakfasts. When we asked about local alternatives it transpired that, other than cheap fast food outlets, there was only one restaurant that would be open in the evening. We went there (negotiating the busy roads as carefully as possible) and it was OK, but not what we’d hoped for. A small point – there was no bottled water in the room, despite this being promised on the web page. Overall, what was advertised was not what we got, and we won’t be booking this hotel again.
1 night romance trip
Kyriad Carcassone Ouest La Cité, Carcassonne
Outstanding5.0 / 5
It was a great place to stay to see the lovely city before catching an early flight home. It was clean, comfortable with a great shower, TV and even a kettle; excellent value for money.
1 night romance trip
Kyriad Carcassone Ouest La Cité, Carcassonne
Excellent4.0 / 5
Right by the highway so you do hear the traffic driving by. But it's a decent stay. Clean place to get a good night's rest.
1 night family trip

See all reviews

Kyriad Carcassone Ouest La Cité, Carcassonne

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