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1 room, 2 adults
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El Secreto, San Pedro

4 stars4 stars
11miles north of San Pedro TownAmbergris Caye, San PedroBelize, 800-491-6126
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Good3.8 / 5
Vibe
Awesome vibe
Pool
Great pool
Beach
Reasonable beach
Cleanliness
Could use a good cleaning
38See all 38 Hotels.com reviews
From 227 reviewsTripAdvisor Traveller Rating

El Secreto, San Pedro

Hotel Info: 866-539-8117

from $200
  • SPA Villa
  • Villa (Tropical)
  • Villa, Lake View
  • Villa, Sea View

At a glance

Key facts

Hotel size

  • This hotel has 13 rooms

Arriving/leaving

  • Check-in time 3 PM-10 PM
  • Check-out time is 11 AM
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Also known as

  • El Secreto
  • El Secreto Hotel
  • El Secreto Hotel San Pedro
  • El Secreto San Pedro
  • El Secreto Belize/Ambergris Caye

Policies

Transfers via airplane are required and must be arranged at least no hours before travel by contacting the property at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Continental breakfast is offered for an extra charge of USD 25 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 222 per person (roundtrip)

In the hotel

Food and drink
  • Continental breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Pool sun loungers
  • Full-service spa
  • Spa treatment room(s)
  • Beach towels
  • Pool umbrellas
Services
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Memory foam mattress
Things to enjoy
  • Private spa tub
  • Private plunge pool
  • In-room massage available
  • Individually decorated
  • Furnished patio
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Ikal has 3 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Recreation

On Site

  • Free bicycles on site
  • Ecotours on site
  • Helicopter/airplane tours on site
  • Kayaking on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Surfing/boogie boarding on site

Nearby

  • Parasailing nearby
  • Water skiing nearby
  • Windsurfing nearby

El Secreto, San Pedro’s small print

Also known as

  • El Secreto
  • El Secreto Hotel
  • El Secreto Hotel San Pedro
  • El Secreto San Pedro
  • El Secreto Belize/Ambergris Caye

Policies

Transfers via airplane are required and must be arranged at least no hours before travel by contacting the property at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Continental breakfast is offered for an extra charge of USD 25 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 222 per person (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 38 reviews

El Secreto, San Pedro
Poor1.0 / 5
DO NOT STAY AT THIS HOTEL!!!!
The staff that picked us up from the airport was friendly. The staff met us at the dock to welcome us to the hotel, but it was downhill from there. The restaurant was mediocre, there was one other person in the reastaurant but it took a very long time to get our food, which was extremely overpriced. The room upon first glance was ok, but quickly realized that coffee cups were flilthy, there weren't adequate toteltries and the hot tub was cold. Those items were addressed by the staff. After settling in we encountered a bat flying in our room. We contacted the front desk, and they were not very quick to respond. They eventually caught the bat and removed it from our room. After waiting for another villa to be cleaned, they moved us in the middle of the night. After a long day of traveling and the bat encounter I was ready for a good night sleep, as soon as the lights went out in the new villa again the bat problem. After bringing this to the managements attention, a very delayed response, we checked out and moved to another hotel. They did not refund our money, and said that it was our problem. The bottom line is, the hotel is not well-maintained, in addition to the bat problem, the overall condition of the hotel is poor. The onsite management is not equipped to handle situations that require refunding money to guest. I waited 2 1/2 hours for response from the corporate office that ultimately said sorry we're going to keep your money!
3 night romance trip
El Secreto, San Pedro
Fair2.0 / 5
Isolated & bizarre... not in a good way.
While the pool area and restaurant on this property are very beautiful, the rest of the resort is not so great. Overall, we were pretty disappointed. We selected one of the ocean villas. The room smelled like urine. The palm leaf roof was covered in black mold, which created a constant musty, unpleasant odor. AC in the room stopped working the last night of our three night stay. It was 85 degrees & miserable. The mosquitos & sand flies are horrible, so you can't even open the doors. The shower water was salt water. Service is very slow at the overpriced & mediocre restaurant & bar. Sometimes housekeeping services your room but not always. When we checked in, the sheets were soft & comfortable. The next day, they were changed to a cheap, torn & itchy set. Towels were also torn. The private hot tub isn't warm, let alone hot. Well drinks are $15 at the bar. We felt like it was Hotel California. The energy is weird. Staff lives on property and their dogs go into fits of barking at all times of the day & night.There is so much plastic and trash on the beaches, if you step one foot off property it feels like a garbage dump. It is so sad. There has been no clean up since Hurricane Earl's devastation Aug 2016. Most of the staff speaks poor English, which is odd for an English speaking country. The other couples we met agreed it was a bizarre experience. I wouldn't go back.
3 night romance trip
El Secreto, San Pedro
Outstanding5.0 / 5
This place is amazing! Especially if you need privacy. We rented a golf cart but that's not the way to go. The hotel will send a boat but we didn't know that. It's nearly impossible to find by road but if you do, turn toward El Norte Bar and drive down the beach for about a mile.
1 night romance trip
El Secreto, San Pedro
Outstanding5.0 / 5
Perfect Honeymoon
El Secreto is perfect for a Romantic time in a secluded paradise. The staff is friendly and very helpful. The amenities are romantic in nature just try the outdoor shower! They offer fine dining with a view of the ocean. You definitely pay for what you get. I took my beautiful new wife for our honeymoon and we were not dissapointed. She and I are "hotel connesoir" and we're very happy with our decision to stay at El Secreto. Some things to consider is the distance from town and the cost of eating at the resort. If this doesn't matter then there is no better place on Ambergris caye.
6 night romance trip
El Secreto, San Pedro
Outstanding5.0 / 5
El Secreto review
This hotel was very nice. Very secluded spot. Staff warm/friendly and the service was excellent. Food very good also. Our cabin was right on the beach so very nice.The one negative about the hotel was no fitness room. We, therefore, did a lot of walking on the beach. The beaches are a bit dirty in Belize. They need to invest in some clean up. The hotel, however. was wonderful!
4 night romance trip

See all reviews

El Secreto, San Pedro

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