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Live Aqua Urban Resort México

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Exterior
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Executive Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Overview of Live Aqua Urban Resort México

VIP Access

Live Aqua Urban Resort México

5.0 star property
Luxury hotel with spa, near Arcos Bosques

9.4/10 Exceptional

762 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
  • Non-smoking
The price is $205
Price available on 12/18/2022
Map
Av. Paseo de los Tamarindos No. 98, Col. Bosques de las Lomas, Mexico City, 05120

Room options

About this area

What's nearby

  • In Santa Fe
  • Paseo de la Reforma - 9 min drive
  • Chapultepec Park - 20 min drive
  • Paseo Interlomas - 18 min drive
  • Parque Zoologico de Chapultepec - 24 min drive
  • Museo Soumaya - 29 min drive
  • Auditorio Nacional - 25 min drive
  • Castillo de Chapultepec - 25 min drive
  • World Trade Center Mexico City - 28 min drive
  • The Angel of Independence Monument - 30 min drive
  • Museo Nacional de Antropologia - 29 min drive

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 47 min drive
  • Benito Juarez International Airport (MEX) - 53 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 67 min drive
  • Mexico City Buenavista Station - 14 min drive
  • Mexico City Fortuna Station - 17 min drive
  • Tlalnepantla de Baz Station - 24 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Giornale Arcos Bosques - 2 min walk
  • Nugat - 10 min walk
  • Plaza Lilas - 12 min walk
  • La Imperial - 3 min drive
  • Estoril Bistro - 4 min drive

About this property

Live Aqua Urban Resort México


Property Location
Located in Mexico City (Cuajimalpa), Live Aqua Urban Resort México is within a 10-minute drive of Centro Santa Fe and Museo Soumaya. This 5-star hotel is 4.6 mi (7.4 km) from Chapultepec Park and 5.7 mi (9.2 km) from Auditorio Nacional.

Rooms
Make yourself at home in one of the 135 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature hair dryers and slippers. Conveniences include phones, as well as safes and desks.

Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless Internet access, shopping on site, and wedding services.

Dining
Enjoy Mexican cuisine at Live, a restaurant which features a bar and a garden view. You can also stay in and take advantage of the 24-hour room service.

Business, Other Amenities
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 135 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out available
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, up to 44 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (MXN 100 per night)

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • Full-service spa

Accessibility

  • Elevator
  • In-room accessibility (select rooms)

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 65-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Live - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 1300 per vehicle (one-way)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 2000 per pet, per stay

Parking

  • Valet parking costs MXN 100 per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Live Aqua Mexico City Hotel & Spa
Live Aqua México City Hotel Mexico City
Live Aqua México City Hotel
Live Aqua México City Mexico City
Live Aqua México City

Frequently asked questions

Does Live Aqua Urban Resort México offer free cancellation for a full refund?
Yes, Live Aqua Urban Resort México does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Live Aqua Urban Resort México?
As of Dec 2, 2022, prices found for a 1-night stay for 2 adults at Live Aqua Urban Resort México on Dec 18, 2022 start from $205, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Live Aqua Urban Resort México?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Live Aqua Urban Resort México?
Yes, dogs are welcome, with a maximum weight of 44 lbs per pet. There's a charge of MXN 2000 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Live Aqua Urban Resort México?
Yes. Valet parking costs MXN 100 per night.
Is airport shuttle service offered by Live Aqua Urban Resort México?
Yes, an airport shuttle is available. The charge is MXN 1300 per vehicle one-way.
What are the check-in and check-out times at Live Aqua Urban Resort México?
You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Live Aqua Urban Resort México and nearby?
Live Aqua Urban Resort México has a spa and a 24-hour fitness center.
Are there restaurants at or near Live Aqua Urban Resort México?
Yes, Live offers Mexican cuisine and garden views. Nearby restaurants include Nugat (10-min walk), Plaza Lilas (12-min walk), and Atalaya (2.3 mi).
What's the area around Live Aqua Urban Resort México like?
Live Aqua Urban Resort México is in Santa Fe, a short 4-minute walk from Arcos Bosques. Travelers love the hotel's prime location.

Overall score and ratings

9.4

Exceptional

9.7/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

10/10 Exceptional

The hotel is small compared to the high end hotels but and you are greeted personally, everyone is super friendly, kind and helpful. I am always scared of earthquakes so I’m not a high rise hotel fan for Mexico City. It’s my second time there and will stay next time I visit the city.
Diane, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Carolina, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

DANIELA, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Live Aqua hotel
Amazing property in a great location.
Tracey, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Modern facilities very well located at a corporate-style area. They provide some treats and amenities by the elevator (cookies, fruits etc.) that make your day better. The property has nice spa and it is interconnected with an upscale mall.
DAURO, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Carlos Alberto, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I absolutely love this hotel, the customer service level is top level, one of the best. I love the look and feel, the room, the amenities, great experience.
ANA P TAPIA, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location Design Great staff
Carlos, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Paul, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Myiesha, 3-night trip
Verified Expedia guest review