Four Points by Sheraton Hainan, Sanya, Sanya
4-star hotel with 3 restaurants, near Sanya Bay
- Free WiFi and free parking
- Lobby [1/43]
- Outdoor Pool [2/43]
- Outdoor Pool [3/43]
- Outdoor Pool [4/43]
- Living Room [5/43]
- Comfort Twin Room - Guest Room [6/43]
- Living Area [7/43]
- Junior Suite - Guest Room [8/43]
- Guest Room [9/43]
- Deep Soaking Bathtub [10/43]
- Bathroom [11/43]
- Hotel Front – Evening/Night [12/43]
- Exterior [13/43]
- Exterior [14/43]
- Breakfast Area [15/43]
- Restaurant [16/43]
- Restaurant [17/43]
- Tennis Court [18/43]
- Sports Facility [19/43]
- Sports Facility [20/43]
- Meeting Facility [21/43]
- Meeting Facility [22/43]
- Ballroom [23/43]
- Outdoor Pool [24/43]
- Studio, 1 King Bed, Balcony, Ocean View - Guest Room [25/43]
- Room, 1 King Bed, City View - Guest Room [26/43]
- Deluxe Double Room, Ocean View - Guest Room [27/43]
- Room, 1 King Bed, City View - Guest Room [28/43]
- Junior Suite, 1 King Bed, Balcony, Ocean View - Guest Room [29/43]
- Exterior [30/43]
- Exterior [31/43]
- Dining [32/43]
- Family Dining [33/43]
- Restaurant [34/43]
- Meeting Facility [35/43]
- Meeting Facility [36/43]
- Meeting Facility [37/43]
- Restaurant [38/43]
- Restaurant [39/43]
- Restaurant [40/43]
- Meeting Facility [41/43]
- Meeting Facility [42/43]
- Restaurant [43/43]
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Lobby[1/43]
Good
Location
Great location
Breakfast
Tasty breakfast
Room
Great room
Pool
Pool should be renewed
TripAdvisor Traveller Rating: 4.5
From 180 reviews
Hotels.com® Rewards
Four Points by Sheraton Hainan, Sanya, Sanya
from $76- Room, 1 King Bed, City View
- Room, 2 Double Beds, City View
- Room, 1 King Bed, Balcony, Ocean View
- Room, 2 Double Beds, Balcony, Ocean View
- Room, 1 King Bed, Balcony, Ocean View
- Room, 2 Double Beds, Balcony, Ocean View
- Studio, 1 King Bed, Balcony, Ocean View
- Executive Suite, 1 King Bed, Balcony, Ocean View
- Junior Suite, 1 King Bed, Balcony, Ocean View
- Suite, 1 King Bed, Balcony, Ocean View
- Suite, 1 King Bed, Balcony, Ocean View
- Presidential Suite, 1 King Bed, Balcony, Ocean View
At a glance
Key facts
Hotel size
- This hotel has 370 rooms
- This hotel is arranged over 29 floors
Arriving/leaving
- Check-in time 2 PM-midnight
- Check-out time is noon
- Express check-out
Required at check-in
- Credit card or cash deposit required
- Government-issued photo ID required
- Minimum check-in age is 18
Travelling with others
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Recent reviews
Good 7.6 From 35 reviews
Four Points by Sheraton Hainan, Sanya, Sanya
Poor
The worst one night stay
A one night stay was terrible. I asked for a non-smoking room and they gave me another room. In the second room there was also a clear stench of cigarettes. The best part was that the previous guest had left a cigarette butt in the shower and no one had cleaned it!! In addition to the smoke smell, the room seemed like there was mold and two nights later after leaving the hotel I still have a cough and stuffed nose. The worst hotel experience in a very long time. While checking out the staff said that we don't actually have non-smoking floors because of the domestic guests that smoke where they please. Unbelievable for an international hotel chain to have such a policy.
Four Points by Sheraton Hainan, Sanya, Sanya
Exceptional
Cancelled reservations
Our reservation was canceled despite advance notice that our flight going into Sanya was delayed due to weather the staff couldn’t find my reservation and said it was canceled and they had to rebook me for one night there was a lot of waiting at the lobby for at least 30 minutes and I was not very happy about it. Other than dad know what I was beautiful we have a beach view
Four Points by Sheraton Hainan, Sanya, Sanya
Very Good
We were not given the ocean view room, they asked us to pay more.
Four Points by Sheraton Hainan, Sanya, Sanya
Very Good
Good hotel smells bad
Overall the stay was good. The hotel is great, the employees speak no English. It was very difficult checkin and out. It was very difficult asking questions or getting any service.
Four Points by Sheraton Hainan, Sanya, Sanya
Exceptional
Great value
Excellent staff
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