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1 room, 2 adults

ibis London Shepherds Bush – Hammersmith, London

3-star3 stars
Great for familiesThis property has good facilities for families.
3 - 5 Rockley Road, London, England, W14 0DJ, United Kingdom

3-star hotel with restaurant, near Shepherd's Bush Empire
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here
From 2,324 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Great location
Fantastic service
Good internet service
Tasty breakfast

ibis London Shepherds Bush – Hammersmith, London

from $73
  • Standard Double Room
  • Standard Twin Room

What’s around ibis London Shepherds Bush – Hammersmith, London

Top spots nearby

Recommended by this property

  • Shepherd's Bush Empire (3-minute walk)
  • Shepherd’s Bush Market (6-minute walk)
  • Westfield London Shopping Centre (8-minute walk)
  • Olympia Conference and Exhibition Centre (9-minute walk)
  • Broadway Shopping Centre (11-minute walk)
  • Holland Park (11-minute walk)

Getting around

  • London (LGW-Gatwick) - 73 min drive
  • London (LCY-London City) - 58 min drive
  • London Shepherd's Bush Station - 6 min walk
  • Kensington (Olympia) Station - 12 min walk
  • London Kensington Olympia Station - 12 min walk
  • Shepherd's Bush Underground Station - 4 min walk
  • Goldhawk Road Underground Station - 7 min walk
  • Shepherd's Bush Market Underground Station - 8 min walk

At a glance

Key facts

Hotel size

  • This hotel has 128 rooms


  • Check-in time 2 PM-6:00 AM
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets allowed *

  • Restrictions apply *


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking (limited) *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
Things to do
  • Use of nearby fitness center (discount)
Working away
  • Business center
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Elevator
  • Safe-deposit box at front desk
  • Wheelchair accessible path of travel
  • Assistive listening devices available
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • Chinese
  • English
  • French
  • Hindi
  • Italian
  • Polish
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • LCD TV
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

ibis London Shepherds Bush – Hammersmith, London’s small print

Also known as

  • ibis London Shepherds
  • Shepherds Bush London
  • Ibis London Shepherds Bush England
  • ibis London Shepherds Bush – Hammersmith London
  • ibis London Shepherds Bush – Hammersmith Hotel London
  • ibis London Shepherds Bush – Hammersmith Hotel
  • ibis Shepherds
  • ibis Shepherds Bush
  • ibis Shepherds Bush Hotel
  • ibis Shepherds Bush Hotel London
  • ibis Shepherds Bush London
  • London ibis Shepherds Bush
  • Shepherds Bush ibis


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Long-term renters welcome.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Late check-out can be arranged for an extra charge of GBP 30 (subject to availability)

Self parking costs GBP 11 per day

Full breakfast is offered for an extra charge of GBP 10.45 for adults and GBP 5 for children (approximately)

Pets are allowed for an extra charge of GBP 10 per pet, per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.4 From 511 reviews

Very Good 8.0
Great rooms, poor customer service
Room was spacious and very comfortable! Our only issue was with hotel staff. When we initially got there, we asked for a nearby place to eat and have some drinks- the clerk sent us half a mile away for places. She never mentioned that this hotel offered a full menu! The 2nd night, we ordered from the onsite restaurant and the food was good. However, I was attempting to take care of charges for our room and the desk clerk disappeared. We waited for him for about 30 minutes before finally giving up.
us2 night family trip
Fair 4.0
I should have listened to the negative reviews..
I stayed at this hotel for 4 nights while I was on business in the area. The area of town is very diverse with lots of little restaurants along with a shopping mall. The subway station is a 5 minute walk from the hotel. The hotel itself is not comfortable. There is a small bar with over priced drinks even for a hotel. They offer breakfast but I did not try it because of the cafes in the area. The hotel is very budget. For the price I paid, I expected more. The experience is more like glamorous camping. The bed is hard like a board. I woke up with a sore back every day. The A/C is not controllable other than on or off. Same for the heat. It works based on room temperature. The bathroom is small and not as functional as it could be. The bedroom and bathroom floors squeak because the entire room seems modular. I do not recommend staying here as you won't be comfortable. Despite booking a refundable room rate, once you check in they will not refund any nights you don't stay. In my case, I moved to a new hotel once my business in the area was finished. I gave them 2 days notice but they still would not refund my last night. Seriously, unless you want the RV camping experience without the fire pit or BBQ, look for other accommodations.
Joe, usBusiness trip
Good 6.0
Ok stay.
The hotel was ok. Bathroom is very awkward, as you must step up into the room, and the door does not close the best. The air conditioning in the room was horrible! It did not work at all. Breakfast was good. Nice variety. Plenty of plugins.
Gary, us3 night romance trip
Poor 2.0
Would not recommend
Despite my room being pre-paid and non-refundable, after check-in I decided not stay at this property. My room was changed 3 times. The first change was at my request because the location of my room did not seem safe. The other room changes were due to tv not working and a/c & heat not working. Another note is that there was no additional door lock inside the room, leaving the key card lock as only lock on the room. Additionally, I would not return to this neighborhood. Compared to many other parts of London, this is not a desirable area.
Valerie, usTrip with friends
Fair 4.0
Bad Choice for Hotel
This hotel has very dirty towels in the bathroom. Very discolored looking dirty towels. I would not recommend this hotel to anyone.
Laurie, us4 night trip

ibis London Shepherds Bush – Hammersmith, London

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