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Hotel Reina Isabel, Quito

3.5 stars3.5 stars
Av. Amazonas N23-44 y VeintimillaQuitoPichinchaEcuador, 800-491-6126
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Excellent4.5 / 5
Room
Great room
Location
Great location
Service
Fantastic service
Pool
Great pool
400See all 400 Hotels.com reviews
From 712 reviewsTripAdvisor Traveller Rating

Hotel Reina Isabel, Quito

Hotel Info: 866-539-8117

from $75
  • Standard Double Room
  • Standard Single Room, 1 Queen Bed
  • Premier Room
  • Deluxe Suite, 2 Double Beds
  • Premier Loft
  • Deluxe Room
  • Premier Loft, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 100 rooms

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Hotel Isabel Reina
  • Hotel Reina
  • Hotel Reina Isabel
  • Hotel Reina Isabel Quito
  • Reina Isabel Hotel
  • Reina Isabel Quito

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge of USD 74.40 per vehicle (roundtrip)

Dial-up Internet access is available in guestrooms for an extra charge

In the hotel

Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Free reception
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Health club
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 9
  • Conference space
  • Meeting rooms 5
  • Conference center
Services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator/lift
  • Terrace
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
Freshen up
  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Azure Gym & Spa. Services include massages, facials, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Lumo Restaurante - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Hotel Reina Isabel, Quito’s small print

Also known as

  • Hotel Isabel Reina
  • Hotel Reina
  • Hotel Reina Isabel
  • Hotel Reina Isabel Quito
  • Reina Isabel Hotel
  • Reina Isabel Quito

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge of USD 74.40 per vehicle (roundtrip)

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 400 reviews

Hotel Reina Isabel, Quito
Outstanding5.0 / 5
Good choicest
This was an excellent choise!!!! We enjoyed our stay because we were well taken care of. It is a beautiful hotel!!
4 night romance trip
Hotel Reina Isabel, Quito
Outstanding5.0 / 5
Friendly staff, no issues with the location, very safe, recommended tour guide was excellent
2 night family trip
Hotel Reina Isabel, Quito
Outstanding5.0 / 5
Great Staff, Service and Location
Overall, I had an excellent stay and would highly recommend the hotel. The location is very convenient. Most importantly, the staff are extremely polite and professional. Everyone I interacted with spoke fluent English, even the housekeeping staff, which was a surprise and made communication very easy. The breakfast buffet was substantial and tasty. I had read reviews that the walls were thin, so I was concerned about this. We couldn't hear anyone else during our stay. Our room faced the main road, so there was some traffic noise, but it wasn't an issue for us. There was a security guard posted out front 24/7 and the elevator requires a room key to go upstairs, so the place felt very safe.
5 night romance trip
Hotel Reina Isabel, Quito
Outstanding5.0 / 5
Great location and staff
Great location two blocks from night life. Ten min walk from old town. Great staff
2 night trip with friends
Hotel Reina Isabel, Quito
Outstanding5.0 / 5
Great Hotel, great Location! Highly Recommend!
Hotel was awesome, beautiful, clean and when we got there got upgraded to a suite with a jacuzzi hot tub which was a really nice touch for my girlfriend and I. My only complaint / feedback is they need to do something about minimizing outside noises. While your in your room, in the mornings, you can here people leaving their rooms and doors slamming kind of load which was kind of annoying if you are trying to sleep in a bit. But other than that beautiful excellent hotel. Breakfast was also delicious!
4 night romance trip

See all reviews

Hotel Reina Isabel, Quito

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