Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Vientiane, Vientiane Prefecture, Laos
1 room, 2 adults

Crowne Plaza Vientiane, Vientiane

5-star5 stars
Samsenthai Road Chanthabouly District, Vientiane, 01000, Laos

Luxury hotel with spa, near Wat Si Saket
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
  • We basicly like everything.The breakfast was excellent too.Mar 11, 2020
  • Great hotel with great amenities. The only thing I didn’t like was the amount of…Feb 27, 2020

Crowne Plaza Vientiane, Vientiane

from $72
  • Business Room, 1 King Bed, Non Smoking
  • Club Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking, View (Mekong View)
  • Room, 1 King Bed, Accessible, Non Smoking
  • Club Room, 2 Twin Beds, Non Smoking
  • Deluxe Room, 2 Twin Beds, Non Smoking
  • Deluxe Room, 2 Twin Beds, View (Mekong View)
  • Executive Suite, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Smoking

What’s around Crowne Plaza Vientiane, Vientiane

Landmarks

  • Heart of Vientiane
  • Wat Si Saket - 22 min walk
  • Talat Sao - 30 min walk
  • Patuxay - 35 min walk
  • Chao Fa Ngum Statue - 4 min walk
  • Ban Anou Night Market - 14 min walk
  • Laos National Stadium - 16 min walk
  • Lao National Museum - 18 min walk

Getting around

  • Wattay Intl. Airport (VTE) - 8 min drive
  • Nong Khai Na Tha Station - 33 min drive
  • Nong Khai Station - 51 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 198 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-in
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Free pool cabanas
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Pool sun loungers
  • Steam room
  • Pool umbrellas
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 11
  • Conference space
  • Conference space size (feet) - 8439
  • Conference space size (meters) - 784
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2017
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Lao
  • Thai

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Senses has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna.

The spa is open daily.

Dining

Mosaic - Overlooking the garden, this restaurant serves breakfast, lunch, dinner, and light fare.

3 Merchants - This fine-dining restaurant serves lunch and dinner. Open select days.

The Link - This tapas bar specializes in Spanish cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open daily.

Elephant Lounge - This lobby lounge specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.

Garden - This bar specializes in local and international cuisine and serves light fare only. Happy hour is offered. Open daily.

Crowne Plaza Vientiane, Vientiane’s small print

Also known as

  • Crowne Plaza Vientiane Hotel
  • Crowne Plaza Vientiane Hotel
  • Crowne Plaza Vientiane Vientiane
  • Crowne Plaza Vientiane Hotel Vientiane

Policies

  • Pool access available from 7:00 AM to 9:00 PM.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Full breakfast is offered for an extra charge of USD 23 for adults and USD 23 for children (approximately)

    Airport shuttle service is offered for an extra charge of USD 20 per room (one-way)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Crowne Plaza Vientiane, Vientiane

    • Does Crowne Plaza Vientiane offer free cancellation for a full refund?
      Yes, Crowne Plaza Vientiane does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is Crowne Plaza Vientiane currently open?
      Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
    • Is parking offered at Crowne Plaza Vientiane?
      Yes, there's free self and valet parking.
    • Is there a pool at Crowne Plaza Vientiane?
      Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
    • Are pets allowed at Crowne Plaza Vientiane?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Crowne Plaza Vientiane?
      You can check in from 3:00 PM to anytime. Check-out time is noon.
    • Are there restaurants at or near Crowne Plaza Vientiane?
      Yes, there are 2 onsite restaurants.
    • Is airport shuttle service offered by Crowne Plaza Vientiane?
      Yes, an airport shuttle is available. The charge is USD 20 per room one-way.

    Recent reviews

    Exceptional 9.4 From 291 reviews

    Exceptional 10.0
    More than excellent
    Our stay at the hotel was more than perfect. The hotel's facilities, breakfast, staff, service - the best we have experienced in our 40 years of travelling. They upgraded our room, decorated it and sent us a special cake for our anniversary. The staff did their utmost to serve us and make our stay as pleasant as can be. The breakfast is extremely rich and tasty, the swimming pool is great, the spa-excellent, the room - beautiful and spacious. What else can one wish for a lovely vacation?
    MEIR, us1 night trip
    Exceptional 10.0
    Trip to Vientiane
    Everything was perfect. Highly recommend this hotel!
    Jerry, us4 night business trip
    Exceptional 10.0
    Crowne plaza valientiane laos
    The hotel was excellent, clean, beautiful room, and helpful staff.
    gregory, us1 night trip
    Exceptional 10.0
    Great stay at this hotel. Great breakfast, comfortable room, awesome massage at spa.
    Christopher, us2 night business trip
    Very Good 8.0
    Club level was well worth the price if you did the math on cost of breakfast and drinks you’d usually spend at dinner. Rooms were modern, comfortable, Clean and hotel had a desirable pool. Although hotel was not in the center of town, both taxis and tuk Tuks were readily available without more than a 5 min wait and center of town was within 8-10 min without traffic and 20 min with
    Mathew, us3 night business trip
    Exceptional 10.0
    Exceeds expectations
    The property is stunning. The service is top notch. The room was spacious amd comfortable. Definitely lives up to the 5 stars and outstanding reviews.
    Lori, us4 night family trip
    Exceptional 10.0
    Room was comfortable (except below). Breakfast was truly terrific. Gym much better than average. Sauna was great. Service was good. What I can't understand is why the hotel has glass around the bathroom? At night, if someone uses the toilet, the whole room is lit up. Who wants to see someone else using the bathroom (or be watched)? Actually, the whole lighting system was a mystery. I spoke with the hotel amanger. He told me that they spend much thought in the design and then said that he had heard the same from others. Manager was really good about it and offered to send someone to the room to figure it out, but I did not want to spend the time. Finally, a bit far from the action. Tuk-tuks are an easy answer at about $6, I'd stay again.
    steven, us3 night trip with friends
    Exceptional 10.0
    Good location, good service, good food, good facilities. The problem is that the hotel needs more elevators.
    Michael, us2 night trip
    Very Good 8.0
    Great staff! New property
    Great staff. My room wasn't ready until after 3pm, so it wasn't the best start. But, the hotel was great! Breakfast was good, as was the asian restaurant - but the western restaurant food was just ok. But, overall it is a great hotel and great value. The room, tub, shower, pool and spa were amazing!!!
    Melanie, us3 night trip
    Exceptional 10.0
    Great stay!
    Wonderful hotel and staff. Restaurant was first class. I would definitely stay again. The only improvement that I would like is improved television stations, and maybe a guide as well. Other than that, fantastic stay.
    timothy, us6 night business trip

    Crowne Plaza Vientiane, Vientiane

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