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Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, Waterloo

2.5 stars
14 Benjamin Rd Farmer's Market RoadWaterlooONN2V 2J9Canada, 855-239-9222
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Outstanding4.6 / 5
Location
Great location
Breakfast
Tasty breakfast
Vibe
Awesome vibe
Amenities
Great amenities
301See all 301 Hotels.com reviews
From 292 reviewsTripAdvisor Traveller Rating

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, Waterloo

Hotel Info: 855-239-9222

from $84
  • Room, Accessible, Non Smoking
  • Room, 1 King Bed, Non Smoking (King Feature Non Smoking)
  • Suite, Multiple Beds, Non Smoking (Stuido)
  • Room, 2 Queen Beds, Non Smoking
  • One King Bed Non-Smoking
  • Standard Room
  • Executive Room, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Executive Suite, Non Smoking
  • Room, Accessible, Non Smoking (ROLL IN SHOWER)

At a glance

Key facts

Hotel size

  • This hotel has 103 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking

Other information

  • Smoke-free property

Also known as

  • Holiday Inn Express Hotel St Jacobs
  • Holiday Inn Express Hotel St Jacobs Hotel
  • Holiday Inn Express Hotel St Jacobs Hotel Waterloo
  • Holiday Inn Express Hotel Waterloo St Jacobs
  • Holiday Inn Express Hotel & Suites Waterloo - St Jacobs Ontario

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Optional extras

Rollaway beds are available for CAD 25.00 per night

In the hotel

Food and drink
  • Free buffet breakfast
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
Working away
  • Business center
  • Conference space size (feet) - 1200
  • Conference space size (meters) - 111
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Year Built 2013
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Egyptian-cotton sheets
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Recreation

On Site

  • Fitness facilities

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, Waterloo’s small print

Also known as

  • Holiday Inn Express Hotel St Jacobs
  • Holiday Inn Express Hotel St Jacobs Hotel
  • Holiday Inn Express Hotel St Jacobs Hotel Waterloo
  • Holiday Inn Express Hotel Waterloo St Jacobs
  • Holiday Inn Express Hotel & Suites Waterloo - St Jacobs Ontario

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Optional extras

Rollaway beds are available for CAD 25.00 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 301 reviews

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, Waterloo
Fair2.0 / 5
Manager does not honor his word.
Hotel and room was nice enough, but we woke one morning to water pouring through ceiling above sink in bathroom. Naturally all our personal effects there got wet. Hotel claimed they fixed it, but did not offer us another room or any compensation. So I asked - manager said he would give us a free night and would send email to that effect. Been a week now and I have sent 3 emails to follow up - not a word. Not staying there again
6 night family trip
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, Waterloo
Outstanding5.0 / 5
Great hotel for a reasonable price
We stayed in order to drop our son at the University of Waterloo. The suite was a great size for a very reasonable price and close enough to the university. Room was very clean, comfortable and large. Breakfast had a lot of choices and kids enjoyed the pool. We will be back.
2 night family trip
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, Waterloo
Excellent4.0 / 5
Spacious room,great pool for kids, more staff need
Spacious room, great for a big family. Nice that breakfast is included, has an indoor pool (that was really nice for the kids as there was buckets of water falling from the top and bubbling in the water) and parking included. Right in front of a small center and farmer's market. There was a long line of people checking in and the pool had no more towels. Tryed waiting in line at first, but for 10 minutes, it was not looking like it was moving fast. So I called the front desk from the pool area. They said they were busy, but that they would come and bring towels. More than 30 minutes later, they did not come and more people entered the pool with no towels. I had to go to the gym to get a few towels. I do have to complain about the smell in the room (it did wake me up at night). Smelled like a melted candle, but strong. The lid for the ice bucket was also dirty. But in general, the rest was good, updated kitchen area and bathroom.
1 night family trip
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, Waterloo
Outstanding5.0 / 5
Quick Visit
Stayed here for a visit with my son who is a student at U of Waterloo. Great location. Staff very accommodating since I had my elderly mom with me.
1 night family trip
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, Waterloo
Excellent4.0 / 5
Very good breakfast buffet and absolutely clean breakfast room!
2 night romance trip

See all reviews

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, Waterloo

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