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All properties in Cancun, Quintana Roo, Mexico
1 room, 2 adults

Hotel Casa Maya, Cancun

3.5-star3.5 stars
Great for familiesThis property has good facilities for families.
Boulevard kukulcan km 5.5 zona hotelera, Cancun, QROO, 77500, Mexico

3.5-star beachfront resort with beach bar, near Langosta Beach
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 1,763 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Breakfast
Tasty breakfast
Beach
Beautiful beach
Comfort
Very comfortable
WiFi
Good internet service

Hotel Casa Maya, Cancun

from $77
  • Standard Studio
  • Ambassador Suite
  • Family Suite

What’s around Hotel Casa Maya, Cancun

Landmarks

  • In Zona Hotelera
  • Tortuga Beach - 12 min walk
  • Langosta Beach - 4 min walk
  • Turtle Beach - 19 min walk
  • Caracol Beach - 42 min walk
  • Jardín del Arte - 6 min walk
  • Escenica Tower - 12 min walk
  • Museum of Popular Mexican Art - 14 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 370 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • Free nearby parking

Offsite

  • Area shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Basketball on site
  • Personal motorized watercraft on site
  • Pilates classes on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Windsurfing nearby
Working away
  • Business center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Disabled parking
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Sofa bed size double
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 24-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

La Veranda - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Las Brisas - This restaurant specializes in international cuisine and serves lunch and dinner.

Recreation

On Site

  • Fitness facilities
  • Marina on site
  • Outdoor tennis courts -
  • Basketball on site
  • Personal motorized watercraft on site
  • Pilates classes on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Windsurfing nearby

Hotel Casa Maya, Cancun’s small print

Also known as

  • Casa Maya
  • Imperial Fiesta Club Hotel Casa Maya
  • Hotel Casa Maya Resort
  • Hotel Casa Maya Cancun
  • Hotel Casa Maya Resort Cancun
  • Casa Maya Cancun
  • Casa Maya Hotel
  • Hotel Casa Maya
  • Hotel Casa Maya Cancun
  • Maya Casa
  • Cancun Casa Maya
  • Casa Maya Cancun Hotel Cancun
  • Casa Maya Hotel Cancun

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the fitness facility or spa tub.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MXN 25.35 per accommodation, per night
  • Sanitation services: MXN 25.35 per night

Optional extras

Babysitting/childcare is available for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.2 From 503 reviews

Exceptional 10.0
The room was gigantic and super clean. The people were very inviting. The food and music at the restaurant where excellent our last night . The pool is a little small.
Danielle, usFamily trip
Fair 4.0
Food
Food in restaurants was bad and over priced
Leticia, usFamily trip
Very Good 8.0
Family getaway
The check in process is a bit long. The receptionists aren’t very friendly nor informative about the hotel amenities. However, one of the staff, Angel, made up for it. He made sure we got information on all of the amenities available to us and he checked on us to make sure we were having a great stay.
Kristopher, usFamily trip
Very Good 8.0
Exelent Value
This once grand 5 star hotel still holds its charm, with great facilities, with pools, beach service and several choices for food and drink service. I cannot fault the friendly staff and quality of service. Although I was at first disappointed that breakfast was not included, which I blame Hotels.com for, I was soon won over. The hotel is about 3 km from any commercial facilities and about 5 km from town. Also they made us ware a wrist ban and if you wanted to charge meals etc to your room you had to pre-pay, both of which I found a bit primitive.
Richard, us7 night family trip
Exceptional 10.0
Great place to stay!
This is a great place to stay! Great service, very clean, nice beach, nice facility, and the breakfast was phenomenal. We will definitely come back!
Gloria, usFamily trip

Hotel Casa Maya, Cancun

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