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Loto Azul Resort and Spa

3.5 star property
3.5-star hotel with outdoor pool, near Saint Francis of Assisi Church
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Loto Azul Resort and Spa

Photo gallery for Loto Azul Resort and Spa

Front of property
Junior Suite | In-room safe, blackout curtains, iron/ironing board, bed sheets
Restaurant
Couples treatment room(s), sauna, body treatments, aromatherapy
Restaurant

Overview of Loto Azul Resort and Spa

8.2

Very good

Property highlights

  • Pool
  • Spa
  • Free WiFi
  • Free parking
  • Restaurant
  • Bar
Map
Av. Tizates s/n Col. Barrio de Otumba, Valle de Bravo, MEX, 51200
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Room service
  • Spa services
  • 24-hour business centre
  • Conference centre
  • 2 meeting rooms
Feel at home
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

View all photos for Junior Suite

Junior Suite | In-room safe, blackout curtains, iron/ironing board, bed sheets

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | In-room safe, blackout curtains, iron/ironing board, bed sheets

Suite

  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

About this area

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 73 min drive

Restaurants

  • Pizzas Doña Fide - 4 min drive
  • Brasato - 10 min walk
  • El Mago de Oz - 13 min walk
  • Taqueria Abelino - 8 min walk
  • Carnitas Souza - 19 min walk
Map

About this property

Loto Azul Resort and Spa

Loto Azul Resort and Spa is a great choice for a stay in Valle de Bravo. Guests can grab a bite to eat at the restaurant, or indulge in hot stone massages, aromatherapy or manicures and pedicures. An outdoor pool, a bar/lounge and a fitness centre are other features.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 40 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking
  • Free on-site extended parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) on weekend mornings 8:00 AM–1:00 PM
  • Restaurant
  • Bar/lounge
  • Room service (late night)

Working away

  • 24-hour business centre
  • 2 meeting rooms
  • Conference centre (215 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Designer shops on-site
  • Spa services
  • Sauna
  • Steam room

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include hot stone massages, sports massages, Swedish massages and Thai massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 250 to 400 for adults and MXN 250 to 400 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Loto Azul
Loto Azul Otumba
Loto Azul Resort
Loto Azul Resort Otumba
Loto Azul Resort Valle de Bravo
Loto Azul Valle de Bravo
Loto Azul Resort and Spa Hotel
Loto Azul Resort and Spa Valle de Bravo
Loto Azul Resort and Spa Hotel Valle de Bravo

Frequently asked questions

Does Loto Azul Resort and Spa offer free cancellation for a full refund?
Yes, Loto Azul Resort and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Loto Azul Resort and Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Loto Azul Resort and Spa?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Loto Azul Resort and Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Loto Azul Resort and Spa?
Yes, there's free self and extended parking.
What are the check-in and check-out times at Loto Azul Resort and Spa?
You can check in from 2:00 PM - anytime. Check-out time is noon. Express check-in is available.
What is there to do at Loto Azul Resort and Spa and nearby?
Loto Azul Resort and Spa has an outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Loto Azul Resort and Spa?
Yes, there's an on-site restaurant.
What's the area around Loto Azul Resort and Spa like?
Loto Azul Resort and Spa is in Otumba, a short 19-minute walk from Artisan Market.

Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great place for relax.
Silvia, 2-night romance trip
Verified CheapTickets guest review

2/10 Poor

Es una pena que teniendo un lugar tan bonito, con unas instalaciones tan padres tengan tan PÉSIMO servicio. Desde que llegas a recepción el servicio fatal, la gente no es clara con los servicios que ofrecen. Contratamos un paquete para la fogata que en teoría incluía un vino, una tabla de quesos y la renta del fogatero. El mesero llego y nos comentó que podíamos escoger entre 4 vinos y escogimos uno. Y al final teníamos un cargo extra de1,200 pesos por el vino que habíamos elegido. Las instalaciones del SPA muy padres, el jacuzzi vale toda la pena, pero esta fatal que te estén apresurando toooodo el tiempo, llega un momento que ni lo disfrutas por eso. La gerente del restaurante fatal, súper grosera. Cuando tratamos de aclarar lo del vino, con una pésima actitud.
Verified Expedia guest review

10/10 Exceptional

El hotel es bastante cómodo para ir a descansar, sus area verdes lo hacen único, la alberca está a temperatura ambiente.
Cristina, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Bonito, cómodo y relajante.
Excelente opción de fin de semana. Buena vista a la naturaleza, las áreas comunes están bastante bien y buena amplitud. La habitación muy bonita y la cama súper cómoda. El servicio en todos los espacios estuvo súper!
Sandra Maricel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good choice in Valle de Bravo
Great!
2-night family trip
Verified Hotels.com guest review

4/10 Fair

Beautiful woods
John, 1-night romance trip
Verified Expedia guest review

8/10 Very good

A very nice property outside Valle de Bravo in the middle of a forest, quiet and perfect for a weekend relax. However the property has some maintenance issues, my daughter's room was a recently renewed one but in the morning there was no running water because there was a problem with the plumbing so they had to change her to an older room. The fixtures in the bathroom are old and the shower room is gloomy, also very poor amenities with no Kleenex and no glass to rinse your mouth. The gardens are beautiful and well kept, the pool is nice and warm but there are no waiters to take your orders of snacks or drinks. On Christmas there was a problem with the restaurant staff and even the owners had to take the orders and do the cleaning and mopping. Overall a nice experience with room for improvement.
Eduardo, 3-night family trip
Verified Expedia guest review

8/10 Very good

Nice and cozy
Everything was very nice, the room was small but cozy. I little of noise from the outside when the hotel staff start early in the morning
JUAN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cozy boutique hotel feeling
Came to Valle de Bravo for a wedding and unfortunately only stayed here one night. Cozy boutique hotel feeling, this is a place where you should spend at least a couple of nights to take advantage of everything it’s got to offer (nature, spa, restaurants). Had a jacuzzi session, get to check amazing views of Valle de Bravo. Room was small but cozy, and our only negative comment is that the bathroom is too small. Definitely recommend checking this hotel out!
Jose, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely mountain retreat!
Loto Azul is a nice, quiet hotel green areas and gorgeous views to the surrounding forests and lake; be cautious though because there’s lots of stairs so it’s not suited for everyone!
Alida, 2-night trip
Verified Hotels.com guest review