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1 room, 2 adults
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Victoria Xiengthong Palace, Luang Prabang

4 stars
Kounxoau Road, Ban PhonehuengLuang PrabangLaos, 800-491-6126
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Excellent4.4 / 5
Vibe
Awesome vibe
Location
Great location
Cleanliness
Clean
Pool
Pool should be renewed
36See all 36 Hotels.com reviews
From 351 reviewsTripAdvisor Traveller Rating

Victoria Xiengthong Palace, Luang Prabang

Hotel Info: 866-539-8117

from $133
  • Palace Twin Room
  • Victoria Suite Garden View
  • Mekong Suite
  • Classic Suite, 1 Double Bed
  • Palace Double Room

At a glance

Key facts

Hotel size

  • This hotel has 26 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • No parking

  • Free nearby parking

Also known as

  • Victoria Xiengthong
  • Victoria Xiengthong Palace
  • Victoria Xiengthong Palace Hotel
  • Victoria Xiengthong Palace Hotel Luang Prabang
  • Victoria Xiengthong Palace Luang Prabang
  • Xiengthong
  • Xiengthong Palace

Policies

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Cooked-to-order breakfast is offered for an extra charge of LAK 144000 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of LAK 121707 per vehicle (roundtrip)

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Spa treatment room(s)
  • Bicycle rentals on site
Working away
  • Business center
  • Computer station
Services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Number of buildings/towers - 13
  • Year Built 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Turndown service
Things to enjoy
  • Yard
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Kitchen by the Mekong - Overlooking the garden, this restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.

Victoria Xiengthong Palace, Luang Prabang’s small print

Also known as

  • Victoria Xiengthong
  • Victoria Xiengthong Palace
  • Victoria Xiengthong Palace Hotel
  • Victoria Xiengthong Palace Hotel Luang Prabang
  • Victoria Xiengthong Palace Luang Prabang
  • Xiengthong
  • Xiengthong Palace

Policies

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Cooked-to-order breakfast is offered for an extra charge of LAK 144000 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of LAK 121707 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 36 reviews

Victoria Xiengthong Palace, Luang Prabang
Outstanding5.0 / 5
Lovely hotel and staff
Lovely hotel and very friendly and helpful staff. Highly recommended for a nice relaxing stay.
3 night romance trip
Victoria Xiengthong Palace, Luang Prabang
Outstanding5.0 / 5
Get away from it all!
Lovely stay in downtown Luang Prabang close to shopping and temples. A very relaxing hotel in a relaxed sometimes sleepy town. Breakfast was excellent. Bikes available for rent. Spa facilities are nice as well.
3 night romance trip
Victoria Xiengthong Palace, Luang Prabang
Excellent4.0 / 5
Hotel unfriendly and lacks soul.
Very hard beds,poor TV reception Breakfasts poor as was an evening meal we had there.Staff unfriendly.No comfortable place to sit and relax.The hotel lacks a central area for sitting out and relaxing and therefore feels it has no soul/character..
4 night family trip
Victoria Xiengthong Palace, Luang Prabang
Outstanding5.0 / 5
Nice,quiet and friendly for family of 5
We had a great stay here with three young children. We had originally booked one of the two floor suites and the staff very kindly upgraded us to a Mekong suite. That room was great for kids. The room itself was large and comfortable, and well furnished and decorated. The hotel is great for two primary reasons. First, the service is excellent. The staff are attentive, flexible and helpful. Second, the location is ideal. Rooms and the restaurant look out onto a large sweep of the Mekong. We wanted the kids to be able to get out and walk each morning, and there were plenty of adventures for us to find just beyond our doorstep by the river, in the wat next door (or in one of the many other wats nearby), down an old French influenced street, or down the alleys and streets the very friendly locals call home. We had plenty of places to explore to eat at in easy walking distance. The restaurant was good when we were too tired to walk any further afield. It's a bit more expensive than other places within walking distance, but the food quality is probably a bit better too and you get to eat looking out over the river. We tended to mostly eat out, but were happy knowing that if we needed to the hotel restaurant was always there to fall back on. The provided breakfasts were excellent.
6 night family trip
Victoria Xiengthong Palace, Luang Prabang
Excellent4.0 / 5
Great boutique hotel
Great little historical hotel. Well maintained. Service friendly but not particularly proactive. We had a few small complaints such as not always a strong Wi-Fi signal, sometimes the housekeepers wouldn't change the soap in the soap dish, and the bed was overly firm. The breakfast was average, good flavor but it seems like they were conscious of not giving away too much food. For example when the potatoes were finished I deliberately left the lid of the serving dish open, but instead of refilling, they just simply closed the lid and left it like that. We also had a problem with a child in an adjacent room who was screaming and screeching all the time. When we asked to change rooms we were told the hotel was full but that maybe tomorrow there would be a room available, and that they would follow up. They didn't, and no one came to speak to us about the issue. Overall we were very happy with this hotel, it's location, it's rooms, and it staff. Would recommend.
3 night romance trip

See all reviews

Victoria Xiengthong Palace, Luang Prabang

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