Grand Istana Rama Hotel - CHSE Certified

Photo gallery for Grand Istana Rama Hotel - CHSE Certified

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Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Balcony

Overview of Grand Istana Rama Hotel - CHSE Certified

Grand Istana Rama Hotel - CHSE Certified

4.0 star property
4-star beach hotel with spa, near Kuta Beach

7.8/10 Good

773 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
The price is $31
Price available on 9/15/2022
Map
Jl. Pantai Kuta, Kuta, Bali, 80361
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Swim-up bar
  • 24-hour room service
  • Massage/treatment rooms
  • Conference center
  • Business center
For families
  • Children stay free
  • Children's pool
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Kuta
  • Kuta Beach - 1 min walk
  • Legian Beach - 20 min walk
  • Double Six Beach - 28 min walk
  • Seminyak Beach - 38 min walk
  • Bali Bombing Memorial - 12 min drive
  • Beachwalk Shopping Center - 23 min drive
  • Waterbom Bali - 20 min drive
  • Eat Street - 26 min drive
  • Seminyak Square - 24 min drive
  • Jimbaran Beach - 28 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 29 min drive
  • Airport shuttle (surcharge)

About this property

Grand Istana Rama Hotel - CHSE Certified

Grand Istana Rama Hotel - CHSE Certified is a great choice for your beach stay in Kuta, putting you near activities like surfing/body boarding. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body scrubs, and aromatherapy. Offering a beachfront location, Samudera All Day Dining serves international cuisine and is open for breakfast, lunch, and dinner. This upscale hotel also features a bar/lounge, a children's pool, and a terrace. Fellow travelers like the helpful staff and beach location.

Languages

Chinese (Mandarin), English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 12 and up
This information is provided by our partners.

At a glance

Hotel size

  • 150 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a negative COVID-19 test result

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • At check-in, guests must provide a negative COVID-19 test result
  • Negative COVID-19 test result requirement applies to all guests aged 12 and up
  • Guests may be subject to health screenings for COVID-19 at the property.
  • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Onsite parking limited

Transfers

  • Airport shuttle from 7 AM to 9 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6 AM–9 AM
  • Restaurant
  • Bar/lounge
  • Swim-up bar
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Children stay free
  • Children's pool
  • Grocery/convenience store
  • Children's menu
  • Lifeguard on site

What to do

  • Beach nearby
  • Access to nearby outdoor pool
  • Surfing/body boarding nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Indonesian

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

SAILA SPA has 1 treatment room. Services include body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Samudera All Day Dining - This beachfront restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Ayodya Pool Bar - This poolside bar specializes in international cuisine and serves brunch, lunch, and light fare. Open daily.
69 Bar - This beach bar specializes in international cuisine and serves brunch, lunch, and light fare. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: IDR 1000000.00 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of IDR 125000 for adults and IDR 62500 for children (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 250000 per vehicle (one-way)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • Rollaway beds are available for IDR 350000.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in is available.

Enhanced food service safety measures are in place.

At check-in, guests must provide a negative COVID-19 test result.

The negative COVID-19 test result requirement applies to all guests aged 12 and up.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Grand Istana
Grand Istana Hotel
Grand Istana Rama
Grand Istana Rama Hotel
Grand Istana Rama Hotel Kuta
Grand Istana Rama Kuta
Grand Rama Hotel
Grand Rama Istana Hotel
Hotel Grand Istana Rama
Rama Grand
Grand Istana Rama Hotel Bali Kuta
Grand Istana Rama Hotel
Istana Rama Chse Certified
Grand Istana Rama Hotel CHSE Certified
Grand Istana Rama Hotel - CHSE Certified Kuta

Frequently asked questions

Overall score and ratings

7.8

Good

7.6/10

Cleanliness

8.3/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Louise, 7-night trip
Verified Hotels.com guest review

8/10 Very Good

UNBEATABLE LOCATION KUTA BEACH
Great location to stay in Kuta beach next door to beachwalk mall superb gardens and setting bit of a walk to get to the excellent pool several restaurants on site Warung food was cheaper and nicer than Samudra restaurant eggs Benedict over several days very inconsistent levels of cooking I give 3 stars staff very pleasant however I did have an unpleasant experience with a female duty manager that lied direct to my face and I told her so and after confirming me calling her out she half heartedly apologised apart from that enjoyable stay 3 week stay superior ground room 512/511
CeAjaye, 19-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stephen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic location, great friendly staff, nice size room, really well looked after gardens. Only thing that was inconvenient, was the renovation work that was going on, especially around the pool area.
Keith, 14-night romance trip
Verified Expedia guest review

4/10 Fair

Terrance, 3-night trip
Verified Wotif guest review

6/10 Good

It looks very authentic Bali. It's not new or contemporary, but it is good enough for an affordable stay. The buffet breakfast is not bad, and the beach is just a short walk across the street. Very friendly and accommodating staff.
RichardV, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Consistently good
Been here before. Consistently good. Staff no fuss and helpful. Room great, perhaps a bit tired but not a negative. Love the pool. Breakfast average - virtually no choice of quality fruit. Tried the spa treatment and massage was very good, superior to many other massages. Great location.Will come again.
Robbie, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful place right across the street from Kuta Beach. You can hear the waves crashing from your balcony. The staff was very polite, as is the Asian way. Great buffet breakfast to start the day. Surfing lessons and rental boards available all along the beach. Easy walking to numerous other establishments. I will book here again if I return.
4-night trip
Verified Expedia guest review

10/10 Exceptional

Location was good, friendly staff but disliked the heat of the water in the pool as it was too hot.
5-night family trip
Verified Expedia guest review

6/10 Good

Everything was just okay. The breakfast was ok. The staff were ok. Only thing is originally we got a room on the 2nd floor. That room was dated and dingy. The shower didn’t turn hot and the door actually looked like it was about to snap. I could have easily shoulder bumped it open. We asked to change and we had to pay to upgrade... which is fine I suppose even though the hotel was basically empty... and somehow the price to upgrade was negotiable?????? Interesting. Swim up bar had a decent menu. Good maid staff. Pool very hot but clean.
Ali, 3-night romance trip
Verified Expedia guest review