The Westin New York Grand Central

Photo gallery for The Westin New York Grand Central

Primary image
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar

Overview of The Westin New York Grand Central

The Westin New York Grand Central

4.5 star property
Luxury hotel with restaurant, near Grand Central Terminal

8.4/10 Very Good

1,452 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Internet access
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
The price is $229
Price available on 8/12/2022
Map
212 East 42nd Street, New York, NY, 10017
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • 24-hour business center
  • Business center
  • 16 meeting rooms
For families
  • Babysitting services
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Manhattan
  • Grand Central Terminal - 5 min walk
  • 5th Avenue - 7 min walk
  • Bryant Park - 13 min walk
  • Times Square - 16 min walk
  • St. Patrick's Cathedral - 16 min walk
  • Empire State Building - 17 min walk
  • Rockefeller Center - 18 min walk
  • Broadway - 18 min walk
  • Radio City Music Hall - 20 min walk
  • Museum of Modern Art - 21 min walk

Getting around

  • New York, NY (NYS-Skyports Seaplane Base) - 8 min drive
  • LaGuardia Airport (LGA) - 26 min drive
  • Newark Liberty Intl. Airport (EWR) - 39 min drive
  • John F. Kennedy Intl. Airport (JFK) - 42 min drive
  • Linden, NJ (LDJ) - 17 miles/27.4 km
  • Teterboro, NJ (TEB) - 8.6 miles/13.9 km
  • Grand Central - 42 St. Station - 9 min walk
  • New York W 32nd St. Station - 22 min walk
  • Long Island City Station - 28 min walk
  • Lexington Av.-53 St. Station - 12 min walk
  • 5 Av Station (W. 42nd St.) - 12 min walk
  • 42 St. - Bryant Pk. Station - 14 min walk

About this property

The Westin New York Grand Central

Located 1.3 mi (2.2 km) from the airport, The Westin New York Grand Central offers a great location, putting you within just a 10-minute walk of Grand Central Terminal and 5th Avenue. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Amuse Marketplace & Bar, which serves American cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge and a snack bar/deli. Fellow travelers like the helpful staff and central location. The property is just a short walk to public transportation: Lexington Av.-53 St. Station is 12 minutes and 5 Av Station (W. 42nd St.) is 12 minutes.

Languages

Chinese (Mandarin), English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 774 rooms
  • Arranged over 41 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests will receive smart lock details

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Babysitting

Pets

  • Pets allowed (dogs only, up to 40 lbs)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Onsite self parking (USD 90 per day)
  • Onsite valet parking (USD 85 per day)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:00 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Babysitting services

Working away

  • 24-hour business center
  • 16 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Languages

  • Chinese (Mandarin)
  • English
  • German
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Premium digital channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Down comforter
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • WiFi (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Recycling

Special features

Dining

Amuse Marketplace & Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 34.43 per accommodation, per night
  • Resort fee inclusions:
    • Internet access (may be limited)
    • Additional inclusions

Optional extras

  • WiFi is available in guestrooms for USD 14.95 per day (rates may vary)
  • Breakfast costs between USD 16.25 and USD 45 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (amount varies)

Pets

  • Pets are allowed for an extra charge of USD 50 per pet, per day

Parking

  • Self parking costs USD 90 per day
  • Valet parking costs USD 85 per day
  • RV/bus/truck parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

New York Grand Central Westin
Westin Hotel New York Grand Central
Westin New York Grand Central
Helmsley Hotel New York
New York Helmsley Hotel
The New York City Helmsley
Westin New York Grand Central Hotel
Westin Grand Central Hotel
Westin Grand Central
The New York City Helmsley
The Westin York Central York
The Westin New York Grand Central Hotel
The Westin New York Grand Central New York
The Westin New York Grand Central Hotel New York

Frequently asked questions

Overall score and ratings

8.4

Very Good

8.9/10

Cleanliness

8.6/10

Staff & service

8.3/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

HENRY, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Robert, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice, comfortable, and good customer service.
Gail, 2-night trip
Verified Hotels.com guest review

6/10 Good

2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Slightly above average
2-night family trip
Verified Hotels.com guest review

6/10 Good

Unprofessional
Front desk representative was very unprofessional
Angel, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Overall stay was quite nice, checkin took a while (while I was at the desk) due to unknown issues (not with my stay), potentially a computer issue. It was made better by providing four free drinks at their bar. Checkout was seamless, just had to drop the keycard in express checkout. Leaving the luggage while I explored the city was not the most pleasant experience as the bellhops we’re having a private conversation/laughing while we stood there waiting to leave our bags and then when I asked how long it was okay to be there for the bellhop just shrugged his shoulders and walked away.
Jonathan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

PAMELA, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

CESAR, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jalysa, 2-night trip
Verified Hotels.com guest review