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Castle House Hotel

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Exterior
Double or Twin Room, Ensuite | In-room safe, iron/ironing board, rollaway beds, free WiFi
Family Room, Ensuite | In-room safe, iron/ironing board, rollaway beds, free WiFi
In-room safe, iron/ironing board, rollaway beds, free WiFi
In-room safe, iron/ironing board, rollaway beds, free WiFi

Overview of Castle House Hotel

Castle House Hotel

3.0 star property
3-star Canterbury inn with bar/lounge

8.6/10 Fabulous

530 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Parking available
  • Free WiFi
  • Non-smoking
  • Bar
  • 24/7 front desk
Map
28 Castle Street, Canterbury, England, CT1 2PT

Room options

About this area

Getting around

  • Gatwick Airport (LGW) - 66 min drive
  • London (SEN-Southend) - 75 min drive
  • Canterbury East Station - 2 min walk
  • Canterbury Chartham Station - 6 min drive
  • Canterbury West Station - 16 min walk

Restaurants

  • White Hart Inn - 2 min walk
  • Pinocchio's - 3 min walk
  • Saffron Cafe - 3 min walk
  • Willows Secret Kitchen - 4 min walk
  • Alberry's - 5 min walk

About this property

Castle House Hotel

Located near a train station, Castle House Hotel is a great choice for a stay in Canterbury. You can unwind with a drink at the bar/lounge, and free English breakfast is available daily between 7:30 AM and 9:30 AM. Fellow travellers say good things about the helpful staff and breakfast.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 15 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM until 10:30 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 7:30 AM–9:30 AM
  • Bar/lounge

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Garden
  • Fireplace in lobby

Accessibility

  • Wheelchair-accessible registration desk
  • Upper floors accessible by stairs only

Languages

  • English

Room amenities

Be entertained

  • Television

Home comfort

  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board (on request)

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Children & extra beds

  • Rollaway beds are available for GBP 10.0 per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment and guests are provided with hand sanitiser.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>This property does not have lifts.</p><p>This property accepts major credit cards. Cash is not accepted.</p>

Also known as

Castle House Inn Canterbury
Castle House Canterbury
Castle House Hotel Canterbury
Canterbury Castle House Guest Hotel
Castle House Hotel Inn
Castle House Hotel Canterbury
Castle House Hotel Inn Canterbury

Frequently asked questions

Does Castle House Hotel offer free cancellation for a full refund?
Yes, Castle House Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Castle House Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Castle House Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Castle House Hotel?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Castle House Hotel?
You can check in from 2 PM - 10:30 PM. Check-out time is 11 AM.
What is there to do at Castle House Hotel and nearby?
Castle House Hotel has a garden.
Are there restaurants at or near Castle House Hotel?
Yes. Nearby restaurants include Saffron Cafe (3-min walk), Willows Secret Kitchen (4-min walk) and Alberry's (5-min walk).
What's the area around Castle House Hotel like?
Castle House Hotel is a short 2-minute walk from Canterbury East Station and 9 minutes' walk from Canterbury Cathedral. Our travellers say that the local area is very walkable.

Reviews

8.6

Fabulous

9.1/10

Cleanliness

9.1/10

Staff & service

8.1/10

Amenities

8.3/10

Property conditions & facilities

Reviews

8/10 Very good

Great location, plenty of parking available. Friendly staff.
1-night family trip
Verified Expedia guest review

8/10 Very good

Nice place
Nice place & in a good location. Comfy rooms & a good breakfast
Mark, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Good breakfast.Friendly staff good onsite parking and location Dated bedrooms. Not the cleanest .
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Tracy, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Splendid hotel in a good position
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Worth it
Great location, nice food good nights sleep.
Gillian, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Freindly Hotel
On arrival the receptionist was very friendly and helpful. He gave me a map of the area also a list of suggested resturants for dinner and offered to book if I dicided to use any. The hotel is inside the city walls so is within walking distance of the sights and the fact it has free parking is brilliant it also looks like a large villa. The room I had was large with an equally large shower room with an excellent shower (plenty of hot water) and was very comfortable.Toiletries in the shower room shower gel and shampoo along with a soap bar. Breakfast was a choice of fruit juices, cereals, tea and coffee, fruit,toast and pastries and a choice of cooked items. Full english, eggs benedict,eggs florentine etc. The bar next to reception was nice though as it was mid week was empty. Only down side was a slight hum from what I can only presume was the fridge in the room but it wasnt that bothersome and I soon drifted into a wonderful sleep. Overall delightfull and I would go back again probably in the Summer though as there is outside seating. One thing is more choice of jams at breakfast.
Stuart, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The view was stunning! All the staff were friendly and helpful. Breakfast was nice too. Room was spotless and very modern bathroom! Our stay was ended due to personal reasons back home but would happily return.
2-night romance trip
Verified Expedia guest review

8/10 Very good

Gem of a hotel
A large comfortable room. Great breakfast. Very good location. Second time staying at this hotel. Totally recommend.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Quiet hotel, close to city centre
Castle House is very handy for the railway station and despite being close to a busy roundabout our room was lovely and quiet. The bed was comfy with crisp white sheets. Good breakfast selection with fresh cooked breakfast served very promptly. City centre a short walk away partly along a stretch of city wall.
Linda, 4-night trip
Verified Hotels.com guest review