All hotels in El Ocotal, Costa Rica
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Hotel Riu Palace Costa Rica - All Inclusive, El Ocotal

4 stars4 stars
Playa Matapalo- SardinalCarrillo, El OcotalGuanacasteCosta Rica
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Excellent4.3 / 5
  • Food was hit or miss especially in the a la carte restaurants. Location is great. Bed was…Feb 11, 2017
  • Property was very nice and clean. Shows were outstanding. Food was fair. Pillows were…Jan 15, 2017
362See all 362 Hotels.com reviews
From 3,466 reviewsTripAdvisor Traveller Rating

Hotel Riu Palace Costa Rica - All Inclusive, El Ocotal

from $217
  • Junior Suite Garden View Europe
  • Junior Suite Courtyard View USA
  • Junior Suite Ocean View USA
  • Junior Suite Courtyard View Europe
  • Junior Suite Courtyard View Latam
  • Two Bedroom Family Suite USA
  • Suite Jacuzzi Ocean View USA
  • Junior Suite Garden View USA
  • Junior Suite Garden View Latam

At a glance

Key facts

Hotel size

  • This hotel has 538 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • All-inclusive

Also known as

  • Costa Rica Hotel Riu
  • Costa Rica Hotel Riu Palace
  • Costa Rica Palace
  • Hotel Riu
  • Hotel Riu Costa Rica
  • Hotel Riu Costa Rica All Inclusive
  • Hotel Riu Palace
  • Hotel Riu Palace Costa Rica All Inclusive
  • Palace Costa Rica

Policies

Guests under 17 years old are not allowed in the spa.

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Beach sun loungers
  • Beach towels
  • Number of outdoor pools - 4
  • Children's pool
  • 24-hour fitness facilities
  • Tennis on site
  • Full-service spa
  • Sauna
  • Kayaking on site
  • Playground on site
  • Snorkeling on site
  • Volleyball on site
  • Casino
  • Nightclub
Working away
  • Number of meeting rooms - 5
  • One meeting room
Services
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Activities and facilities/equipment
Water activities

  • Kayaking
  • Rowing/canoeing
  • Surfing/boogie boarding

Not included
  • Room service

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Renova Spa. Services include massages, facials, and body scrubs. The spa is equipped with a spa tub and a steam room.

Guests under 17 years old are not allowed in the spa.

Hotel Riu Palace Costa Rica - All Inclusive, El Ocotal’s small print

Also known as

  • Costa Rica Hotel Riu
  • Costa Rica Hotel Riu Palace
  • Costa Rica Palace
  • Hotel Riu
  • Hotel Riu Costa Rica
  • Hotel Riu Costa Rica All Inclusive
  • Hotel Riu Palace
  • Hotel Riu Palace Costa Rica All Inclusive
  • Palace Costa Rica

Policies

Guests under 17 years old are not allowed in the spa.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 362 reviews

Hotel Riu Palace Costa Rica - All Inclusive, El Ocotal
Poor1.0 / 5
Unorganized and poor customer service
Service was poor waiters during breakfast and buffet was not helpful. I actually saw a person go get their own coffee during breakfast. Horrible would not stay there again. Ridiculous reservation option had people waiting outside for hours to eat at a Restarant we were not allowed to reserve for.
3 night romance trip
Hotel Riu Palace Costa Rica - All Inclusive, El Ocotal
Outstanding5.0 / 5
Awesome stay!
We came for a wedding. The hotel was great! The staff was very friendly and helpful at all times. The beach was walking distance and there were tons of activities to do. The pools were clean. The food was great. We stayed at the hotel for a week.
8 night family trip
Hotel Riu Palace Costa Rica - All Inclusive, El Ocotal
Outstanding5.0 / 5
a great place to get away
we stayed at the palace for six days. The hotel staff was extremely friendly and responsive to any request that we had. occasionally we had to call to have our room cleaned but once we did that they were very responsive. The quality of the food was excellent in particular we enjoyed the French restaurant. the tennis court is average and bring your own balls because the ones I have are not very good. the choice of off-premise events like snuba diving, zip lining and horseback riding are excellent. I would recommend this Resort to anybody.
6 night romance trip
Hotel Riu Palace Costa Rica - All Inclusive, El Ocotal
Excellent4.0 / 5
All inclusive is easy and fun
This place was very nice to stay especially my first time to Costa Rica. I had reserved a private car service to pickup from airport and to return, they met me at airport. About an hour drive from LIR. This hotel and sister hotel are secluded in this one giant cove. Great that the service and food was very good. For a short stay, you don't need to go anywhere. Just here and enjoy.
3 night trip with friends
Hotel Riu Palace Costa Rica - All Inclusive, El Ocotal
Excellent4.0 / 5
Somewhat enjoyable stay.
We rented 3 ocean view rooms for friends and family. Two out of the three rooms were great. The third room's A/C did not work. We notified them during the day and it was not fixed until 11pm. They moved the guests into another room without a view (which we paid) so that had to be addressed. Once they finally were moved to a room with a view and A/C, there were roaches in the room. They were getting into the luggage and you can visibly seen them. The room was in the 3082 area. This area is also near the nightly entertainment so if you want to sleep, ask for rooms away from that area. The food at the buffet was great. The restaurants were mediocre but what did you expect from an all inclusive resort? I would suggest and recommend the buffet for your meals and skip making reservations at the restaurants.
4 night family trip

See all reviews

Hotel Riu Palace Costa Rica - All Inclusive, El Ocotal

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