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Emerald Spa Motor Inn, Rotorua

4-starThis property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.
286 Fenton StreetRotoruaNew Zealand

Rotorua upscale motel with outdoor pool
  • Free WiFi and free parking
Fantastic service
Great location
Wellness Area
Great wellness & sports facilities
Tasty breakfast
107See all 107 reviews
From 539 reviewsTripAdvisor Traveller Rating

Emerald Spa Motor Inn, Rotorua

from $121
  • Family Room, 2 Bedrooms
  • Luxury Room, 1 Bedroom
  • Deluxe Studio, 1 King Bed
  • Executive Studio, 1 King Bed
  • Standard Studio, 1 King Bed
  • Superior Spa Studio
  • Studio, 1 King Bed, Accessible
  • Deluxe Room, 2 Bedrooms
  • Deluxe Room, 1 Bedroom

At a glance

Key facts

Hotel size

  • This hotel has 28 rooms
  • This hotel is arranged over 2 floors


  • Check-in time 2 PM-9 PM
  • Check-out time is 10 AM
The front desk is open daily from 8 AM - 9 PM

Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available on request) *


  • Free self parking

Other information

  • No alcohol served onsite
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Continental breakfast daily (surcharge)
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Pool umbrellas
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Number of buildings/towers - 1
  • Year Built 2006
  • Designated smoking areas
  • Fireplace in lobby
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Individually decorated
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Cookware, dishware, and utensils
  • Daily housekeeping
  • Connecting/adjoining rooms available

Emerald Spa Motor Inn, Rotorua’s small print

Also known as

  • Emerald Motor Inn
  • Emerald Spa Motor
  • Emerald Spa Motor Inn
  • Emerald Spa Motor Inn Rotorua
  • Emerald Spa Motor Rotorua
  • Emerald Hotel Rotorua


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 8 AM to 8 PM.
  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

    This property does not have elevators.

    Optional extras

    Rollaway beds are available for NZD 25.0 per night

    Breakfast costs between NZD 15 and NZD 20 per person (approximately)

    Cribs/Infant beds are available for NZD 10.0 per stay

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge of NZD 10 per person (one way)

    Airport shuttle service for children up to age 12 costs NZD 10.0 (roundtrip)

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    What’s around Emerald Spa Motor Inn, Rotorua


    • In Fenton Street
    • Racing Rotorua - 4 min walk
    • Rotorua Central Mall - 16 min walk
    • Rotorua Golf Club - 18 min walk
    • Whakarewarewa: The Living Maori Village - 19 min walk
    • Rotorua Arts Village - 19 min walk
    • Tamaki Maori Village - 19 min walk
    • Sir Howard Morrison Performing Arts Centre - 20 min walk

    Getting around

    • Rotorua (ROT-Rotorua Regional) - 12 min drive
    • Free self parking
    • Airport shuttle (surcharge)

    Recent reviews

    Fabulous 8.6 From 107 reviews

    Emerald Spa Motor Inn, Rotorua
    Very disappointing
    I booked a an executive studio with a king bed and luxury room with a king bed & a sofa bed. What I got was a double bed room & a unit with a double bef, sofa bed & a foldaway bed. This is after I was given the wrong rooms & had to go back to reception. When I went back to reception the lady said “oh it’s coz you booked online”?? Not sure what that has to do with anything. I paid close to $800 for the 2 rooms & didn’t get what I booked & paid for. And I asked if the 2 rooms can be in the same floor, even rang to confirm, and our rooms were across from each other, one upstairs one downstairs. I also rang to say we will be late as were arriving from Auckland & asked for late check in only yo be told “as long as you arrive by 9pm” how is that classed as late check in when reception closes at 9pm?? Very disappointing, we won’t be staying at this place again. Felt like I paid way too much for the rooms & service we got
    Michelle, us2 night family trip
    Emerald Spa Motor Inn, Rotorua
    Best Hospitality Ever!
    Tim and Shelly run a great hotel! The customer service was phenomenal and they provided us advice on what to see and where to go in our upcoming travels! Great location and management team!
    Gina, us1 night romance trip
    Emerald Spa Motor Inn, Rotorua
    Very Good8.0
    Great Motel
    We found this motel to be lovely and clean and made to feel welcome by the owners. I would recommend this motel.
    Kenneth, us2 night romance trip
    Emerald Spa Motor Inn, Rotorua
    Really wonderful area to visit and very nice facility.
    Robert, us2 night romance trip
    Emerald Spa Motor Inn, Rotorua
    Perfect stay.
    Good location. Hosts were fantastic.
    David, us3 night romance trip

    See all reviews

    Emerald Spa Motor Inn, Rotorua

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