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Crystal Bay on the Broadwater

Photo gallery for Crystal Bay on the Broadwater

Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Balcony

Overview of Crystal Bay on the Broadwater

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Crystal Bay on the Broadwater

3.5 star property
3.5-star aparthotel in Labrador with outdoor pool

8.8/10 Fabulous

647 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchen
Map
182 Marine Parade, Labrador, QLD, 4215
Main amenities
  • 47 smoke-free apartments
  • Weekly housekeeping
  • Near the beach
  • Outdoor pool
  • Fitness centre
  • Sauna
  • Steam room
  • Spa tub
  • Airport shuttle
  • Air conditioning
  • Garden
  • Car hire on site
Feel at home
  • Kitchen
  • Television
  • Garden
  • Washer/dryer
  • Coffee/tea maker
  • Blackout curtains

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About this area

What's nearby

  • In Labrador
  • Slingshot - 5 min drive
  • Cavill Avenue - 14 min drive
  • Wet'n'Wild Gold Coast - 19 min drive
  • Warner Bros. Movie World - 16 min drive
  • Robina Town Centre - 23 min drive
  • Dreamworld - 21 min drive

Getting around

  • Gold Coast, QLD (OOL-Coolangatta) - 41 min drive
  • Helensvale Station - 9 min drive
  • Gold Coast City Coomera Station - 16 min drive
  • Pimpana Ormeau Station - 22 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Daiki Japanese Restaurant - 9 min walk
  • Matsuzaka Teppanyaki - 12 min walk
  • Cafe Gold Coast - 12 min walk
  • Beach Café - 13 min walk
  • Tandor & Curry Hut Indian - 13 min walk

About this property

Crystal Bay on the Broadwater

A great choice for a stay in Gold Coast, Crystal Bay on the Broadwater features an airport shuttle. Guests can take a morning swim in at the outdoor pool, and the hot tub makes for a relaxing end to the day. A fitness centre and a sauna are other highlights, and apartments offer conveniences such as kitchens and washers/dryers. Fellow travellers say great things about the convenient parking and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Social distancing measures in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (8:30 AM - 12:30 PM)
  • Front desk staff will greet guests on arrival
  • Check-in hours are 8:30 AM - 12:30 PM on Sunday.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Sunloungers
  • Hot tub
  • Sauna
  • Steam room

Internet

  • Free WiFi

Parking and transport

  • Free secured self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Return airport shuttle (surcharge)
  • On-site car hire

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Coffee/tea maker
  • Toaster
  • Cookware/dishes/utensils
  • Electric kettle

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 30.0 per day

Bathrooms

  • Shower
  • Hairdryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable service

Outdoor areas

  • Balcony
  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Washer/dryer
  • Laundry facilities
  • Laundry detergent

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Doorbell and phone notification
  • Lift
  • In-room accessibility
  • Lever door handles
  • Soundproofing
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Free newspapers (reception)

Location highlights

  • Near the boardwalk

Things to do

  • Fitness centre
  • Golf nearby

Safety features

  • Smoke detector

General

  • 47 rooms
  • 14 floors
  • 1 building
  • Individually decorated
  • Individually furnished

Fees & policies

Refundable deposits

  • Deposit: AUD 200.00 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for AUD 30.0 per day
  • Rollaway beds are available for AUD 30.0 per day

Pool, spa, & gym (if applicable)

  • Children under 13 years old are not allowed in the swimming pool or hot tub without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-in and contactless check-out are available.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Crystal Bay Broadwater Apartment Labrador
Crystal Bay Broadwater Labrador
Crystal Bay on the Broadwater Labrador
Crystal Bay on the Broadwater Aparthotel
Crystal Bay on the Broadwater Aparthotel Labrador

Frequently asked questions

Does Crystal Bay on the Broadwater offer free cancellation for a full refund?
Yes, Crystal Bay on the Broadwater does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crystal Bay on the Broadwater?
As of 8 December 2022, prices found for a 1-night stay for 2 adults at Crystal Bay on the Broadwater on 11 December 2022 start from €210, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crystal Bay on the Broadwater?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Crystal Bay on the Broadwater?
Yes, there's an outdoor pool.
Are pets allowed at Crystal Bay on the Broadwater?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crystal Bay on the Broadwater?
Yes, there's free self parking. On-site parking includes off-street options.
Is an airport shuttle service offered by Crystal Bay on the Broadwater?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Crystal Bay on the Broadwater?
You can check in from 2:00 PM - midnight. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Crystal Bay on the Broadwater and nearby?
Crystal Bay on the Broadwater has an outdoor pool, a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Crystal Bay on the Broadwater?
Yes. Nearby restaurants include Daiki Japanese Restaurant (9-min walk), Matsuzaka Teppanyaki (12-min walk) and Cafe Gold Coast (12-min walk).
Does Crystal Bay on the Broadwater have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, a toaster and cookware.
Does Crystal Bay on the Broadwater have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Crystal Bay on the Broadwater like?
Crystal Bay on the Broadwater is a short 14-minute walk from Broadwater Parklands and 15 minutes' walk from Gold Coast Aquatic Centre.

Overall score and ratings

8.8

Fabulous

8.5/10

Cleanliness

8.5/10

Staff & service

8.6/10

Amenities

8.3/10

Property conditions & facilities

10/10 Exceptional

Awesome for family
It’s a very nice room for a family of 3. The parking sometimes get too full and we have to park on the street.
Kaiser, 6-night family trip
Verified Hotels.com guest review

6/10 Good

Robyn, 4-night trip
Verified Hotels.com guest review

6/10 Good

Yuet Wah, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Logan, 6-night trip
Verified Wotif guest review

8/10 Very good

Great property!
Gerry, 1-night trip
Verified Expedia guest review

8/10 Very good

billie-jean, 3-night trip
Verified Wotif guest review

6/10 Good

Construction was going on near our apartment which I wasn't told about and it was terrible .So much noise in the day we couldn't even sit in the balcony nor could hear the tv even with balcony door closed.
Prabha, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Gavin, 2-night trip
Verified Wotif guest review

8/10 Very good

Ren, 5-night trip
Verified Expedia guest review

4/10 Fair

False advertising! Advertised as a 2 bedroom apartment; was in fact a 1 bedroom apartment with louvre screening across a walled living area hiding some bunks, resulting in very difficult evenings with little kids. Other than not getting what we paid for, the facility was in good condition and a nice location.
Mathew, 2-night family trip
Verified Wotif guest review